The Power of Company Culture

company culture image

The Power of Company Culture

In more posts than I can count, I have written, discussed, and interviewed authors on the importance of organizational culture. A powerful culture fuels an organization to achieve greatness. When a new book by Chris Dyer titled The Power of Company Culture: How any business can build a culture that improves productivity, performance and profits hit my desk, I was interested to see the author’s view of culture and his interpretation of the latest research. Chris didn’t disappoint. The book takes the reader on a thoughtful overview of culture and shows the practical steps to take to improve yours in record time.

I recently spoke with Chris about his work on company culture.

 

“Culture is the bedrock of business success.” -Mark Goulston

 

3 Ways to Increase Transparency

Transparency. You share some great ways to increase transparency. Is it ever possible to be too transparent?

Of course! Take any example, and a case can be made that too much of a good thing can be bad for you. Each company needs to decide how transparent they should be with employees, customers, and vendors. InThe Power of Company Culture, I present evidence that more transparency is usually better. Regulations, privacy concerns, and competitive advantages aside, transparency is really about writing—and playing by—the rules of the game.

When companies take charge and share information about their financial health, successes, failures, goals, and dreams, they then control their own narrative. As humans, we can only use the information we already have to explain something new we don’t understand. By providing more information to those impacting our companies, we help them arrive at the correct conclusions and outcomes.

Any company looking to improve their transparency should start in a few key areas. First, ask: Does everyone in the company know what goals have been set by senior management? Overall company goals, department goals, and even team goals should not be a secret.

Second: Does everyone know and understand the financial health status of the organization? For public companies, this information is available to everyone. But most companies are not public. Decide how far you are willing to go, and share the numbers that you can.

Third: Do teams, departments, and employees understand what is expected of them by senior leadership? Nine times out of ten, when a department or person is not measuring up to what is expected, there is a disconnect as to what they believe is expected.

 

“Transparency is both a business ethic and a cultural element in the workplace.” -Chris Dyer

 

Develop a Positive Culture

How do leaders develop a culture of positivity?

There are lots of ways to infuse positivity into an organization. I suggest a deep dive into the Appreciative Inquiry and Positive Leadership working models, via books and interactive workshops.

Before you do that, consider where your business falls on the positivity scale. Do your people ask, “What went right?” or, “What did we do well?” Or do they just focus on solving “problems”? Often, we forget to ask and identify what is working, and consider that the place for us to do more.

Positivity also entails identifying who does what, well. In a team, it is common for some people to excel in one area, and others somewhere else. Aligning tasks and goals around strengths, and minimizing weaknesses, is more positive than working on what’s not working.

Additionally, look at the language used by people in your company to find potential tweaks for positivity. Instead of addressing troublesome issues as “problem solving,” which is a negative concept, start calling them “opportunities to improve.”

 

“Give feedforward not feedback.” -Chris Dyer

Unshackle from the Past to Move Your Company Forward

velocity
This is a guest post by Jack Bergstrand. Jack is the author of The Velocity Advantage, on the board of the Drucker Institute, and the leading expert on improving the velocity of cross-functional business transformation initiatives.

 

Move Your Company Forward

We compete in a world that is very fluid, as fluid as knowledge itself. Our work is ever changing and often ambiguous, yet we continue to manage like we did during the Industrial Revolution—with highly detailed and preplanned work, managers who try to do the thinking for the workers, and strong functional and organizational silos. Our work has changed, but how it is managed has not adapted. We simply use more advanced and expensive tools, too often doing excellently what shouldn’t be done at all. Scientific management, which was designed for factories, lives on because it is the devil we know. Even though we live in a world of constant change, companies continue to cling to practices that were designed for the predictable and repeatable nature of assembly lines and blue-collar work processes.

 

“Even though we live in a world of constant change, companies continue to cling to past practices.”

 

The nature of today’s organizations is very different from factories. With physical work, people who are carpenters and assembly-line workers work hard for a living. When they finish the day, it is visibly clear to them and to others what they have accomplished. In modern companies, people who are researchers, subject-matter experts, analysts, and managers also work hard for a living. Yet at the end of each day, their achievements are not always as clear. People can work on something that was urgent in the morning but is no longer important by dinnertime. With physical work, we can visibly see the waste that comes from not working (or from working on the wrong things). When people work with their knowledge, this waste is often invisible. It is costly nonetheless.

Working with knowledge can be extremely productive because an idea can be used and kept at the same time. It is unproductive, however, to manage it using approaches that were designed for industrial work. Knowledge is different in that it is invisible; it happens inside our heads. Activities often expand to fill the time available, resources tend to calcify around previous priorities through historically based budgets, and workers too often rise to their levels of incompetence. Similar to the old advertising adage, half a company’s knowledge is wasted—we just don’t know which half.

17 Benefits of Thankfulness and Gratitude

Thankfulness and Gratitude

In the United States, we celebrate Thanksgiving this week. That usually means overindulging in food, football, and family. It’s also a time to increase our gratitude for the many blessings we have.

 

“Gratitude is not only the greatest of virtues, but the parent of all others.” -Cicero

 

For years, I have studied the benefits of an attitude of gratitude. I’m amazed at study after study that demonstrates its incredible power. Gratitude helps us:

  • Reduce depression
  • Get promotions at work
  • Improve our self esteem
  • Increase our energy
  • Develop a strong immune system
  • Decrease blood pressure
  • Increase sleep quality
  • Reduce and cope with negative stress
  • Eat healthier
  • Have deeper friendships
  • Increase productivity
  • Improve job performance
  • Become more likable
  • Reach goals faster
  • Increase feelings of happiness and wellbeing
  • Reduce negative emotions such as envy, hatred, and anger
  • Increase positive emotions such as love and empathy

There are many ways to increase gratitude in our lives. One of the best ways is to start a gratitude journal.

But, let’s face it: many of us won’t commit to doing that. So, let’s make this simple. Let’s improve our spirit of thanksgiving and gratitude right now, whatever we are doing, wherever we are, even if we are not celebrating Thanksgiving.

Design your own visuals with Venngage Poster Maker.

3 Steps to Boost Thanksgiving

How to Stay Productive When You’re Exhausted

Stay Productive When You’re Tired

Though I don’t like to admit it, I’m an expert on this topic due to a lifelong battle with insomnia. I’ve learned to channel my sleepless nights into positive areas. Instead of living on email all night, I now turn off all my devices and read or write. That time is precious to me since it is quiet, uninterrupted opportunity to work on myself.

 

“Though sleep is called our best friend, it is a friend who often keeps us waiting!” –Jules Verne

 

How do you keep going when you’re tired. I’ve found it’s not only possible, but it can be amazingly positive for your work. Did you know that your creativity can soar when you’re tired?

 

“Sleep is that golden chain that ties health and our bodies together.” –Thomas Dekker

 

Here are 11 steps to take to help you stay productive when you’re tired:

Thanks to STL for the infographic, which caught my attention because I’ve lived it!

 

“Sleep is the best meditation.” –Dalai Lama

 

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“Never go to bed mad. Stay up and fight.” –Phyllis Diller

 

The Future of Happiness: How to Be Happy in the Digital Age

How to Be Happy in the Digital Age

 

We live in the digital age.

Some bemoan the constant interruptions and endless internet surfing. Others celebrate the new-found freedom and capabilities.

How has the digital age impacted our happiness?

Amy Blankson is one of the world’s leading experts on the connection between positive psychology and technology. She is the only person to be named a Point of Light by two presidents (President George Bush Sr. and President Bill Clinton) for creating a movement to activate positive culture change.  A sought-after speaker and consultant, Amy has now worked with organizations like Google, NASA, the US Army, and the Xprize Foundation to help foster a sense of well-being in the Digital Era.

Her new book, The Future of Happiness: 5 Modern Strategies for Balancing Productivity and Well-Being in the digital Era, is a blend of research, case studies, and practical tips to improve your happiness, productivity and health in the midst of the onslaught of apps, devices, and constant connection.

I recently spoke to her about staying positive in the midst of it all.

 

Research: Positivity equals 3x more creativity and 31% higher productivity.

 

Happiness in the Digital Age

I want to start with the question that an entrepreneur asked you at one of your presentations: “Social media and technology are destroying our happiness, right?”

In recent months, I have seen a growing number of posts about how bad technology is for us. Technology is blamed for social isolation, disconnection, and corruption.  But I’ve also heard and seen how technology can be used for good — a means to connect, to share knowledge, to empower, even to save lives.  So, which is it: Is technology good for us or bad for us?  Does technology make us less happy or more happy?  As Shakespeare once said, “There is nothing either good or bad, but thinking makes it so.” Technology is a tool, a means to an end–and WE get to decide how that story ends.

 

Fact: 95% of Americans spend 2 or more hours a day using a digital device.

 

Since technology can both bring joy and destroy it, tell us a few ways you’ve used it to your advantage. And tell us about what apps you’re using for happiness, productivity, and to “tune in, not zone out.”

One of my favorite examples of “happytech” is the Spire stone.  The Spire stone is a small wearable that clips onto your bra strap or waistband to monitor your respiration and, in turn, lower blood pressure, reduce stress, and increase the flow of endorphins in your blood stream. The Spire uses your breathing patterns to figure out when you are tense, calm, or focused, and provides gentle notifications to guide you when you need it most.

When I first started testing out the Spire stone, I had a particularly poignant experience.  Last spring, my family jumped into our backyard pool to enjoy the unseasonably warm weather. In an unfortunate turn of circumstances, my younger daughter jumped into the pool a bit too close to her older sister, landing on her neck and breaking her neck.  I happened to be out of town when this happened, so I didn’t know how bad the situation was until I returned home and took my older daughter to the doctor.  I was wearing my Spire stone the whole time and had managed to stay fairly calm through the doctor visit; however, as I was walking out of the hospital with my daughter in a giant neck brace, my Spire stone began to vibrate to let me know I was feeling tense.  Pausing to think about what was going on, I realized that I was actually anxious about how other people would perceive me as the mother of a child with a broken neck. The nudge was just enough to help me reframe my thoughts to be more present for my daughter rather than worried about myself, and I was able to short-circuit an emotional response that might have taken me a week or more to realize before I had the Spire stone.

 

“You can see the computer age everywhere but in the productivity statistics.” –Robert Solow

 

Tell us about the Happiness Cliff.

Sometimes tech is fun just for the sake of the endorphin rush and the dopamine boost. But at what point do those focus-altering diversions cause us to lose sight over what we really care about? At what point do diversions turn into fixations that are distracting?

Sometimes we become so engrossed in our diversions that we don’t notice that they are no longer making us happy anymore. Like Wile E. Coyote in Looney Tunes, we get our legs going so fast that it actually takes us a moment to realize that we have run right off the Happiness Cliff. Let me assure you that this never turns out well for poor Wile E.

According to the Law of Diminishing Returns, many diversions can actually be beneficial for our productivity and happiness—up to a point. Beyond that point, the diversion simply becomes a waste of time and eventually a time suck that becomes harmful to our productivity. To avoid falling off the happiness cliff, start your day by setting your intention for how you want to use your time.   When you start to find yourself engrossed in a task, pause to ask if your technology use is helping you tune in (helping you to achieve your intention) or causing you to zone out.  If your answer is the latter, then try to set a time limit for yourself to engage in that activity so that you don’t get sucked in and lose focus.

 

Happiness Tip: pause to see if you are tuning in or zoning out.

 

Train Your Brain to Be Positive

What does the latest research tell us about our ability to train our brains to be more positive?

The latest research from the field of positive psychology reveals that training our brains to be more positive is not only possible, it’s actually essential to striving after your full potential. Why? Because when your brain is positive, it receives a boost of dopamine, which turns on the learning centers in the brain and makes you able to see more possibilities in your environment.  In fact, a positive brain has been linked to: 37% higher sales, 3x more creativity, 31% higher productivity, 40% increase in likelihood of receiving a promotion, 23% decrease in symptoms of fatigue, 10x increase in the level of engagement at work, a 39% increase in the likelihood of living to age 94, and a 50% decrease in the risk of heart disease.

 

Research: Positive people have a 40% increase in likelihood of a job promotion.

 

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