Turn Failure to Success How do you define providing great service for your customers? Would you say something like, “We give our customers 100% of what they ask for, 100% of the time!” “ “Leadership is the ability to...
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Latest Blogs -
Leadership
Wait, I’m the Boss?!? The Guide for New Managers to Succeed
Getting Started New managers, or those aspiring to manage a team, often are looking for a playbook to help them get started. How do I build an effective team? How do I coach and mentor my former teammates? How do I deal with poor...
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9 Leadership Lessons from Mom
This is a post about my mom who passed away suddenly last week. Though I have lost many relatives and friends in my life, I have never experienced the grief of losing a parent. Mom was an amazing person, beyond special, and she touched...
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How to Ignite and Sustain Organizational Growth
Culture Spark Organizational culture is often seen as an elusive topic. Yet, without the right culture, organizations cannot succeed short term, nor can they endure. With the ever-changing dynamics of the workforce, the stewardship of...
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How to Ignite, Scale & Sustain Innovation
How to Ignite Innovation Innovation is one subject that each and every one of us should study because its powerful force is available to us if we know how to tap it. It’s no surprise that Tamara Ghandour’s book interested me because I...
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Saving Face: How to Preserve Dignity and Build Trust
Develop Your Ability to Influence If want to be a great leader, it’s not only about hitting your goals. Great leaders are constantly working to develop their ability to influence and inspire others. And Maya Hu-Chan’s new book, SAVING...
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