(And How to Win Them Back) Customers have endless choices today. With a single click, you can lose them. “ “The most painful truth in your business is this: Your biggest source of lost revenue are the prospects you never...
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Leadership
The 7 Most Crucial Words JFK Used About His Moonshot
7 Most Important Words Most of us know the famous words. The boldness of a moonshot, the inspirational speech that rallied a country to a cause. If you are a student of history, or even of persuasion, the words echo down through...
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Aim Higher: What’s Your Milkshake Story?
Your Story What does it take to be a serial, successful entrepreneur in a highly competitive industry? Is there a core philosophy that helps turn “good enough” into a wildly successful brand? “ “The stories we love best do...
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How to Compete Like the World’s Most Innovative Leaders
Innovation Capital A great idea may not be enough to build a great business. Whether you have invented an amazing new technology or product, you could still fail. And one of the most overlooked reasons for entrepreneurial failure is...
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Why Your Customers Hate You and How to Fix It
Focus on the Customer Why should customers have to rekey their data over and over when buying something? Why does an employee need four levels of approval for a simple order of office supplies? How did we become such nincompoops?...
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Aim Higher: Great Leaders Ask Great Questions
Leaders Ask Great Questions Plenty of success gurus can tell you about the importance of asking questions—not just for leaders, but for everyone. In your personal life as well as in business, understanding others’ knowledge and...
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