Cultivate a Sustainable Workforce Not many people think that finding and keeping the very best talent is easy. I’m always on the hunt for ideas to improve engagement at all levels. Organizations must constantly assess and up the...
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Leadership
Ask These 5 Questions to Develop a Winning Strategy
Practical Strategy with Dr. Max McKeown “ “Strategy is not a solo sport.” – Dr. Max McKeown Tweet ThisShare on Facebook My guest this week on “Aim Higher” is Dr. Max McKeown, sometimes known simply as “Dr. Max.”...
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Aim Higher: Lessons from COVID-19
Move Fast While Slowing Down As I sat down with my colleagues for this episode of “Aim Higher,” I realized—and mentioned to them—that things seemed to be happening both very, very fast over the past two months… and also very, very slowly....
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Aim Higher: Creating Amazing Customer Experiences
Amazing Customer Service Shep Hyken talks about the “customer journey” the way most of us talk about a meal at our favorite restaurant. I don’t know about you, but that’s not usually how those conversations go. Most people approach...
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How to Develop A Success Mindset
Can you make sense of this: Organizations worldwide spend $356 billion a year on leadership development efforts, yet 75% of organizations rate their leadership programs as being not very effective? Some startling leadership statistics:...
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Aim Higher: The Importance of Resilient Leadership
Be Resilient in the Storm “ “Adversity is like a strong wind. It tears away from us all but the things that cannot be torn, so that we see ourselves as we really are.” – Arthur Golden Tweet ThisShare on Facebook ...
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