(And How to Win Them Back) Customers have endless choices today. With a single click, you can lose them. “ “The most painful truth in your business is this: Your biggest source of lost revenue are the prospects you never...
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Aim Higher: What’s Your Milkshake Story?
Your Story What does it take to be a serial, successful entrepreneur in a highly competitive industry? Is there a core philosophy that helps turn “good enough” into a wildly successful brand? “ “The stories we love best do...
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How to Compete Like the World’s Most Innovative Leaders
Innovation Capital A great idea may not be enough to build a great business. Whether you have invented an amazing new technology or product, you could still fail. And one of the most overlooked reasons for entrepreneurial failure is...
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Why Your Customers Hate You and How to Fix It
Focus on the Customer Why should customers have to rekey their data over and over when buying something? Why does an employee need four levels of approval for a simple order of office supplies? How did we become such nincompoops?...
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How to Build a Culture of Deep Creativity
Build A Culture of Innovation Innovation. The buzz word of the decade that is used, overused, and abused, creating what Alf Rehn calls “innovation fatigue.” I had the opportunity to speak with Alf about his new book Innovation for...
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How to Solve Complex Problems Fast
Simplicity in the Age of Complexity “The answer is simple,” the professor said, then he waited a minute and added the important qualifier, “if you are a mathematical genius.” He was attempting to explain one of the most complex...
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