21 Quotes to Kick Off Your New Year

new year quotes

Kick Off the New Year!

I love to step outside and watch the first rays of the sun early in the morning. There’s something about the newness of the day that gives me energy.

Whether the smell of a new car or the ref’s whistle signaling the start of a game, I love beginnings.

The new year is full of hope and opportunity.

Here are some quotes to inspire your new year. To your success!


“Always bear in mind that your own resolution to succeed is more important than any other.” –Abraham Lincoln


“Your success and happiness lies in you. Resolve to keep happy, and your joy and you shall form an invincible host against difficulties.” –Helen Keller


“Success is something you attract by the person you become.” –Jim Rohn


“The object of a new year is not that we should have a new year. It is that we should have a new soul.” –G.K. Chesterton


“For last year’s words belong to last year’s language and next year’s words await another voice.” –T.S. Eliot

Asking for Help is a Sign of Strength

Leadership Skill: Asking for Help

I don’t even recall how the argument started.

Somehow a simple text message morphed from a few sentences to an arrow that found its mark, spearing into an area that was still inflamed from other hits.

You know how that happens. A few words conjure up deeply-held emotions, past hurts, yet unspoken pain.

We worked it out, my friend and I, and our friendship survived and deepened because of it.

At the end of one difficult conversation, he said something that stuck with me: “Skip, you may think you’re fully transparent, and I guess in some ways you are. But,” his voice trailed off.

I waited, wondering what the next words would be.

“But, you’re not really good at asking for help.”

For many years, I’ve told the people who work for me that asking for help is a sign of strength, not weakness.

There is truth to Richard Bach’s quote, “We teach best what we most need to learn.”


“We teach best what we most need to learn.” -Richard Bach


My Request for Help

Keep reading to see my personal request for help. I can’t tell you how appreciative I am for the assistance.


Learn to Ask for Help

I prefer to give—to be someone who serves. When I was a teenager, I worked in a restaurant and just felt better when I was the one pouring a drink rather than sitting there getting served. It just makes me comfortable. I’d rather host a party than attend one.

Pride can stop us from asking others. But so can humility. Pride says, “I have no need of anyone because I can do anything.” Humility says, “My needs are not worthy enough to bother anyone.”

So you can’t judge the “why” behind someone not asking.

Learning to ask for help just seems harder for some people than for others. When others ask in a polite manner for something, I’m in awe. It impresses me. I guess because it’s hard for me to do. And it’s a crucially important leadership skill.

Keep reading to the bottom and see what I’m asking.


Asking for help:

Shows vulnerability.

Brene Brown teaches the power of vulnerability. She says that, “Courage starts with showing up and letting ourselves be seen.”


Increases our connectedness.

Nadeem Aslam writes, “Pull a thread here and you’ll find it’s attached to the rest of the world.” As I ask you to help me, I’m increasing that attachment to you and to others.

200+ Motivational Quotes to Turbo Charge Your Thinking

The Power of Words

Words have remarkable power.  Choosing to fill your life with positive, inspirational words is like fueling the engine of your mind.  I believe that our circumstances can change based on what words we read, hear, and speak.  That’s why in every blog post I try to pull out quotes that will spur new thoughts and actions.

Share a few of your favorites or stop by anytime to add one to your social media streams.  You never know when a few words will be just the fuel someone needs.

“Success is something you attract by the person you become.” –Jim Rohn

“Tread softly; breathe peacefully; laugh hysterically.” –Nelson Mandela

“Nothing can be done without hope and confidence.” -Helen Keller

“Why fit in when you were born to stand out?” –Dr. Seuss

“You are the average of the five people you spend the most time with.” –Jim Rohn

“One important key to success is self-confidence. An important key to self-confidence is preparation.” -Arthur Ashe

“Argue for your limitations and they’re yours.” -Richard Bach

“To know how to wait is the great secret of success.” –De Maistre

“It is our attitude toward life that determines life’s attitude toward us. We get back what we put out.” –Earl Nightingale.

“If you run around with 9 losers pretty soon you’ll be the 10th loser.” -Les Brown

“The more you talk about negative things in your life, the more you call them in. Speak victory not defeat.” –Joel Osteen

“Hope is the beacon which points to prosperity.” –Edward Counsel

“You can change what you are and where you are by changing what goes into your mind.” -Zig Ziglar

“Things work out best for those who make the best of how things work out.” -John Wooden

“Vision without execution is just hallucination.” -Henry Ford

“All our dreams can come true if we have the courage to pursue them.” -Walt Disney

“Patience and fortitude conquer all things.” -Emerson

“Strive not to be of success, but rather to be of value. -Einstein

“Happiness is not something you postpone for the future; it is something you design for the present.” –Jim Rohn

“No one can make you feel inferior without your consent.” -Eleanor Roosevelt

“Success is walking from failure to failure with no loss of enthusiasm.” -Winston Churchill

“The successful warrior is the average man, with laser-like focus.” -Bruce Lee

“Talent wins games, but teamwork and intelligence wins championships.” -Michael Jordan

“The speed of the boss is the speed of the team.” -Lee Iacocca

“Coming together is a beginning. Keeping together is progress. Working together is success.” -Henry Ford

“Teamwork makes the dream work.” -Bang Gae

“If you want to be a leader who attracts quality people, the key is to become a person of quality.” – Jim Rohn

“Never say anything about yourself you do not want to come true.” –Brian Tracy

“Don’t count the days. Make the days count.” -Muhammad Ali

“To endure is greater than to dare.” -Thackeray

“Alone we can do so little; together we can do so much.” -Helen Keller

“The strength of the team is each member. The strength of each member is the team.” -Phil Jackson

“Only you have the power to determine whether your future mimics your past.” -Skip Prichard

“Don’t wish it was easier, wish you were better. Don’t wish for less problems, wish for more skills. Don’t wish for less challenge, wish for more wisdom” –Jim Rohn

“Your attitude, not your aptitude, will determine your altitude.” –Zig Ziglar

“A successful team is a group of many hands and one mind.” -Bill Bethel

“Do not judge me by my successes, judge me by how many times I fell down and got back up again.” –Nelson Mandela

“Good teams incorporate teamwork into their culture creating the building blocks for success.” -Ted Sundquist

“Circumstances will never determine your amount of happiness. Circumstances only highlight who you already are.” –Dan Miller

“None of us is as smart as all of us.” -Ken Blanchard

“No individual can win a game by himself.” -Pele

“You are not a true success unless you are helping others be successful.” –Jon Gordon

“The whole secret of a successful life is to find out what is one’s destiny to do, and then do it.” -Henry Ford

“Negative thoughts are the nails that build a prison of failure.” –Jon Gordon

“Simplicity, of all things, is the hardest to be copied.” -Steele

“Confidence is a habit that can be developed by acting as if you already had the confidence you desire to have.” -Brian Tracy

“A successful man is one who can lay a firm foundation with the bricks others have thrown at him.” -David Brinkley

“Humility is the light of understanding.” -Bunyan

“Make sure your worst enemy doesn’t live between your own two ears.”– Laird Hamilton

“Lack of direction, not lack of time, is the problem. We all have twenty-four hour days.” -Zig Ziglar

“No one can make you feel inferior without your consent.” -Eleanor Roosevelt

“We must all suffer one of two things: the pain of discipline or the pain of regret.” –Jim Rohn

“If you’re going through hell keep going.” -Winston Churchill

“Wealth consists not in having great possessions, but in having few wants.” -Epicurus

“What seems to us as bitter trials are often blessings in disguise.” -Oscar Wilde

“Don’t be afraid to give up the good to go for the great.” -John D. Rockefeller

“Peace rules the day where reason rules the mind.” –Wilkie Collins

“If I fail, it will be for lack of ability, and not of purpose.” -Lincoln

“Every minute you spend in planning saves 10 minutes in execution.” -Brian Tracy

“If you can’t explain it simply, you don’t understand it well enough.” -Albert Einstein

“If you go out and make some things happen, you will fill the world with hope.” –Barack Obama

“It is not the mountain we conquer, but ourselves.” Sir Edmund Hillary

“A goal properly set is halfway reached.” -Zig Ziglar

“Anyone who attempts to build great things will face challenges.” –Jon Gordon

“I find that the harder I work, the more luck I seem to have.” -Thomas Jefferson

“The starting point of all achievement is desire.” -Napoleon Hill

“Setting goals is the first step in turning the invisible into the visible.” –Tony Robbins

“Only put off until tomorrow what you are willing to die having left undone.” – Picasso

“Passion is more developed than discovered.” –Dan Miller

“Whatever you believe with feeling becomes your reality.” –Brian Tracy

How Mary Kay Cosmetics Shaped My Business Career

Photo by Telstar Logistics on flickr.

Mary Kay Cosmetics had a huge influence on my professional life.

Are you imagining me driving in a pink Cadillac?  Hosting Mary Kay parties?

What an image.  Unlikely.  Didn’t happen.  (But don’t laugh because there are men who apparently are quite successful.)

So how did Mary Kay have such a big impact on me?

In my very first post on this blog, I shared the unique way I grew up.  My parents took people in.  All ages, races, religions.  Some would stay a night while others stayed for years.  That meant that there were usually more girls at home than just my four natural sisters.  My mom wanted to earn some extra income and save money on buying all of the required cosmetics and skin care.  Someone recruited her into Mary Kay.


Everything you do has an impact.

What impact did that have on a teenage boy?

21 Customer Service Quotes

Photo by kristyhall on flickr.

This is Customer Service Week, a week to celebrate extraordinary customer service.  Last night I was especially grateful to a customer service representative who solved a problem for me in minutes over the phone.  Giving customers an extraordinary experience is the lifeblood of any successful organization.

(For other quotes, see the tab at the top of this page or try my favorite Zig Ziglar quotes, Self-Control quotes, General Norman Schwarzkopf Leadership quotes.)

In recognition of the week, I wanted to share 21 customer service quotes:


“There is only one boss:  the customer.  And he can fire everybody in the company from the chairman on down, simply by spending his money somewhere else.”  Sam Walton


“Do what you do so well that they will want to see it again and bring their friends.” Walt Disney


“Unless you have 100% customer satisfaction, you must improve.”  Horst Schulz


“Choose to deliver amazing service to your customers. You’ll stand out because they don’t get it anywhere else.”  Kevin Stirtz


“There are no traffic jams along the extra mile.”  Roger Staubach


“Good customer service costs less than bad customer service.” Sally Gronow


“Always do more than is required of you.”  George Patton


“Courteous treatment will make a customer a walking advertisement.”  J. C. Penney


“When the customer comes first, the customer will last.” Robert Half


“There is a big difference between a satisfied customer and a loyal customer.” Shep Hyken


“Only a life lived in the service to others is worth living.” Albert Einstein


“Well done is better than well said.” Benjamin Franklin


“If you work just for money, you’ll never make it, but if you love what you’re doing and you always put the customer first, success will be yours.” Ray Kroc


“We see our customers as invited guests to a party, and we are the hosts. It’s our job every day to make every important aspect of the customer experience a little bit better.”  Jeff Bezos


“The first step in exceeding your customer’s expectations is to know those expectations.” Roy H. Williams


“Make your product easier to buy than your competition, or you will find your customers buying from them, not you.” Mark Cuban


“Revolve your world around the customer and more customers will revolve around you.” Heather Williams


“It is not fair to ask of others what you are not willing to do yourself.” Eleanor Roosevelt


“Every company’s greatest assets are its customers, because without customers there is no company.” Michael LeBoeuf


“Customer satisfaction is worthless. Customer loyalty is priceless.” Jeffrey Gitomer


“The best way to find yourself is to lose yourself in the service of others.” Mahatma Gandhi