How Leaders Achieve Radical Outcomes

outcomes

 

Do you want to create radical outcomes?

 

Juliana Stancampiano, author of RADICAL OUTCOMES: How to Create Extraordinary Teams, is an entrepreneur and the CEO of Oxygen. For more than fifteen years, she has worked with Fortune 500 companies, both in them and for them. Her firm’s clients include Microsoft, DXC, Delta Dental (of WA), Starbucks, F5 Networks, Avaya, and Western Digital, among others. Her in-depth experience, along with the research that Oxygen conducts and the articles she has published, has helped to shape the perspective that Oxygen embraces.

After reading her new book, I reached out to Juliana to learn more about her work.

 

“You cannot defend your design without knowing what you’re designing for.” -I.M. Pei

 

Set the Vision

What’s the role of the leader in the team to produce radical outcomes?

The leader sets the vision and acts as the guard rails. The leader remains outcome-focused yet allows flexibility to achieve the outcome.  It’s not commanding and controlling your team.  It’s knowing their strengths and ensuring roles and abilities are aligned.

 

“Teams must understand and focus on outcomes, not on tasks.” -Juliana Stancampiano

 

Face Team Obstacles

What are the obstacles many teams face in becoming an effective ensemble?

Lack of role clarity. Clearly defined roles and responsibilities avoid internal disagreements.  Teams must understand and focus on outcomes, not on tasks.

Structure and process that prevent ensembles working effectively. We’ve seen performance management that rates people in comparison to their peers, not based on outcomes. When people are rated on a curve, they constantly compete with each other to improve their own rating.  This prevents meaningful ensemble work.

Lack of visibility of work product. Teams must share, even before the “thing” is completed. Early sharing allows teams to iterate together and stay focused. Lack of sharing produces work that often doesn’t meet the stated outcome. It also causes unnecessary re-work.

Various modes of communication.  Effective teams must communicate differently – fast communication, phone communication, chat communication – depending on topic and need.  They embrace different modalities, at different times and with different people.

 

“Lack of sharing produces work that often doesn’t meet the stated outcome.” -Juliana Stancampiano

 

How do team members become collaborative and not competitive?

10 Strengths of a High-Creative Leader

creative leader

Scaling Leadership

 

The world of business is moving faster than ever before, and this world is filled with much volatility, uncertainty, complexity, and ambiguity. In their book, Scaling Leadership: Building Organizational Capability and Capacity to Create Outcomes that Matter Most, leadership experts Bob Anderson and Bill Adams argue that in these fast-changing times, no single leader—no matter how skilled or how experienced—can know everything that needs to be known about their organization, nor consistently make the best decisions. The solution to this dilemma is to scale leadership.

I recently interviewed Bob and Bill to learn more about scaling leadership and the implications for leaders in any kind of organization.

 

“A business can’t outgrow the effectiveness of its leadership!” -Robert Anderson, William Adams

 

Scale or Die

What does it mean to scale leadership?

There’s a fundamental principle of life as we know it—it either scales and grows, or it dies. It’s that simple. Growth is built into the DNA of every living organism that exists on our planet today—from the mighty redwoods, to vast underwater forests of kelp, to huge migrating flocks of birds, to human beings. Businesses are in many ways much like living creatures. Businesses either grow and thrive, or they die and fade away—doomed to irrelevance as competitors pass them by.

However, it’s not enough to simply grow our organizations. We must also scale new and innovative solutions to complex business, organizational, and global problems. And we must do so in a world that’s becoming increasingly volatile, uncertain, complex, and ambiguous. This requires leaders throughout the leadership system of the organization who can do more, know more, decide more, contribute more, and be more—for their organizations, their people, their customers, and for the communities in which they do business.

Leaders must learn to scale themselves by scaling leadership. Leaders who scale leadership grow the capability and capacity of those who work for and with them to take on leadership tasks of their own—leveraging their own leadership across far more individuals and teams while creating a workplace where people thrive.

Setting up peer coaching and accountability groups with a regular practice of providing ongoing, supportive feedback greatly accelerates and scales the development of Creative leaders.

 

“Leaders must learn to scale themselves by scaling leadership.” -Robert Anderson, William Adams

 

10 Strengths of the Most Effective Leaders

Based on your extensive research, what defines a High-Creative leader or differentiates the most effective leaders?

In the research presented in Scaling Leadershipwe look into what differentiates the most effective leaders from those who are not. We do so by analyzing 1,350 pages of 360-degree written comments—senior leaders providing written comments to other senior leaders. While every leader is different, bringing different sets of strengths and weaknesses to the table, we found that High-Creative leaders consistently demonstrated the following 10 strengths:

How to Fix Leadership at All Levels

Leadership Crisis

We are experiencing an unprecedented leadership crisis.

That’s what Sebastian Salicru argues in his new book, Leadership Results: How to Create Adaptive Leaders and High-Performing Organisations for an Uncertain World. We are living in a world where leaders are more likely to create “distrust, doubt, and dissent than confidence and engagement.”

Read the news and it’s easy to see why he feels this way.

 

86% of the world’s experts agree we are experiencing a leadership crisis.

 

Sebastian is the founder of PTS Consultants and works with executives and organizations to deliver exceptional results. I recently spoke with him about his new research.

 

Why is leadership experiencing such a crisis moment with increased skepticism and a marked loss of trust?

The main reason is that traditional approaches to leadership are no longer working, the game is changing and current leadership practices are outdated.

Most people think societal and economic systems are no longer working – they have had enough! Declining confidence and trust in leaders, and the consequent low levels of employee engagement, have become a problem for governments, industry—including banks—and even non-government organizations.

 

A top-performing leader has a 50% higher impact on a business.

 

The 2017 Edelman Trust Barometer, which samples more than 33,000 respondents from 28 countries, found people’s concerns center around corruption, globalization, immigration, an erosion of social values and the pace of innovation. Not surprisingly, CEO credibility is at its lowest level ever. It has dropped 12 points globally to an all-time low of 37 percent, declining in all countries surveyed, and government leaders (29 percent) remain least credible. “The gap between the trust held by the informed public and that of the mass population has widened to 15 points, with the biggest disparities in the U.S. (21 points), U.K. (19 points) and France (18 points). The mass population in 20 countries distrusts their institutions, compared to only six for the informed public.”

The growing multibillion dollar leadership development industry is failing to deliver results, and according to the 2016 Harvard Business Review article ‘Why leadership training fails—and what to do about it’, corporations have become victims of ‘the great training robbery.’

Beyond research, the briefest glance at the television news or newspapers paints a vivid picture of the global leadership crisis, with escalating trends of violence, depravation, injustice, coercion and the abuse of power – pervasive images to dismay even the most casual viewer.

Clearly, our leaders are ill-prepared to fulfil what is required of them, and we are not getting the expect results we expect.  Hence, the title of my new book: Leadership Results: How to Create Adaptive Leaders and High-Performing Organisations for an Uncertain World.

Based on my 20-plus years of working in management education and leadership development, I see it only deepening. I know we can do better. We needed to re-think leadership.

 

“Leadership is fundamentally a relationship.” –Sebastian Salicru

 

Rethinking Leadership

Secrets from the World’s Most Successful People

 How Winners Think Differently

 

Is it possible to retrain your brain to think like a winner?

What’s the best way to achieve your best performance?

How can you conquer your fears and go for your dreams?

 

Let’s face it. We all experience times when we aren’t achieving all we want. We may be stuck; we may be caught in our thinking; we may even be paralyzed by fear and uncertainty. We may also be doing just fine, but we know we aren’t anywhere near our maximum performance.

One new author explains that it’s often our minds causing these symptoms. Only when we retrain and reprogram our minds, can we possibly achieve the results we want.

 

“Better is the enemy of best.” -Stan Beecham

 

Dr. Stan Beecham is a sport psychologist and leadership consultant. During his career, he has worked with professional, Olympic, and collegiate athletes to achieve their best. Legendary coach Vince Dooley hired him to start the Sports Psychology Program for UGA and he has helped UGA win numerous championships. His book, Elite Minds: How Winners Think Differently to Create a Competitive Edge and Maximize Success, is an inspiring book filled with tips to create a winning mindset. After reading this incredible book, I reached out to Dr. Beecham to discuss the winner’s mindset.

 

“Courage is being scared to death….and saddling up anyway.” –John Wayne

 

Improve Your Self-Leadership

Youre a believer in the power of the mind over the body. What techniques have you found most effective to improve our conscious, deliberate self-leadership?

The best thing we can do for ourselves is to realize we have the ability to observe self and begin to practice self-observation. This is what being conscious means. It’s one thing to have a thought; it’s a very different thing to be able to observe the thought and think about one’s thought. This is what psychologists call “metacognition,” to think about our thinking. Most people become anxious and never fully understand how and why they are anxious. They believe the world makes them anxious, when in fact we all make ourselves anxious. No one or no thing is doing anything to you, you are doing it to yourself. Once you realize how you make yourself anxious, you are now able to stop it. It’s powerful and transformational, and it all starts with self-observation. It’s what I call “waking the hell up.”

 

“Whatever you believe is true, is.” -Stan Beecham

 

It’s Starts With Your Beliefs

What are the 3 primary components to improving performance?

Elite Minds Book CoverMost teachers attempt to improve performance by giving technical or how-to advice. I have found that not to be beneficial long-term. The majority of leadership training corporate America does is useless because it’s based on the concept of more information and knowledge leads to behavioral change and better leaders. We now know this is not the case. We have thousands of bright, educated managers who fail to lead. What is imperative is that you understand the relationship between belief, thought and behavior. It all starts with your belief system, that which you hold as Truth. I have found that most people have a fundamental or core belief about self. We believe that we are: 1) Good Enough or 2) Not Good Enough. Those who do not believe they are good enough don’t say it. Instead they are fixated on getting better; they spend their lives searching for a better version of themselves. They say, “I wanna get better,” or “I need to get better,” never realizing that our desire to be better is born out of the belief that we are not good enough. This core belief then dictates the thoughts we have, or the incessant conversation that takes place in our heads. The thought process then drives behavior or performance. We don’t do or attempt to do things that we don’t believe we can do. Individuals who perform great achievements do so by first believing that they can, or that they have a pretty good likelihood of being successful.

 

“The chief danger in life is that you may take too many precautions.” –Alfred Adler

 

Why Trying Harder Doesn’t Work

Move TO your future not AWAY from your past

Photo by Fellowship of the Rich on flickr.

People seem to be motivated by one of two forces.  Either toward or against.

Both can be equally powerful motivators, but one seems to last.

Why are you in motion?

When I interview people for a job, I often ask questions about how the individual made career decisions.  Some job changes were motivated by moving AWAY from something—a bad boss, a negative work environment, low pay.  Other people make a change to move TOWARD something—a new opportunity, the ability to make a bigger impact, a better use of talent.

Though it’s not scientific validation, I’ve found that the people moving TOWARD the new opportunity are more successful, happier, and continue on an upward career path.  These people are energized by the future, by what’s to come, by what’s possible.

Contrast that with the people moving AWAY from a job.  It seems that the very same things that they didn’t like about the one job magically seemed to follow them to the next!

Moving TOWARD is more powerful than moving AWAY.