Increase Your Resilience to Thrive in a Turbulent World


Increase Your Resilience

Most of us are surrounded by more stress than ever before. It often starts the minute we get up as our devices feed us headlines. Our jobs require instant and continued results, and yesterday’s accomplishments seem to be remembered less and less.

Ama Marston and Stephanie Marston’s new book, Type R: Transformative Resilience for Thriving in a Turbulent World, is a thoughtful and inspirational guide to thriving during stressful times. Type R’s use challenges to innovate and grow.

I recently spoke with Ama Marston about her research into resilience. Ama is an internationally recognized leadership expert who has worked on five continents with global leaders. She is also the founder and CEO of Marston Consulting.


“And onward full tilt we go, pitched and wrecked and absurdly resolute, driven in spite of everything to make good on a new shore.” -Barbara Kingsolver


You start your new book with a gripping account of a car accident that impacted your lives. How did this awful accident impact your life’s work and result in this book?

For my mother, the process of having to recover from sever injuries and learn to walk again ultimately shaped her path to becoming a psychotherapist and stress expert. I was three at the time, but the accident also forged an even stronger lifetime bond between the two of us.

Decades later that led us to support one another while each of us separately faced the financial crisis as business owners, the ups and downs of entrepreneurship, family and health crises, etc. Through ongoing conversations we supported one another and also sought to better understand the convergence of personal, professional, and global turbulence. These challenges were something we were facing ourselves, but that we were each seeing in our respective professions. This was occurring in corporations and in the halls of the United Nations. It was on the minds of our clients and colleagues, global leaders, and our friends and family. So, while it took decades for the impacts of our car accident to come full circle, in some respect it planted a seed for a lifetime of learning about Transformative Resilience together and ultimately collaborating and writing Type R.


“In the middle of difficulty lies opportunity.” -Albert Einstein


Reframe Adversity

How to Forge Resilient Relationships in the Heat of Change


From Breakdown to Breakthrough 

Business leaders often focus on profits and metrics, living in spreadsheets and analytics. But what drives these results is people and relationships. So often it’s the resilient relationships, those that are forged in uncertain and difficult times that make the difference.

Author Michael Papanek takes three decades of experience with clients ranging from Apple to Google and shares it in his new book, From Breakdown to Breakthrough: Forging Resilient Relationships in the Heat of Change. His framework helps leaders develop the confidence to take these relationships to the next level. I recently asked him about his work.


“Resilience is a social phenomenon based on relationships, not an individual leadership attribute.” -Michael Papanek


Build Strong Relationships

What are the elements of a strong relationship?

A strong business relationship will have a number of attributes that set that relationship apart from others.  First, it must provide value to both parties, and it is “generative,” meaning the value together is more than any one person could create on their own: so that 1 + 1 = 3.  Strong relationships also create multiple tracks of value that would be hard to replace if the relationship ended.

One example of this is from the entertainment world, where the band the Grateful Dead was famous for their long relationship with their very loyal fans (which continues today, long after the passing of their leader Jerry Garcia).  In addition to music, the band created value in other key ways for the fans, such as supporting a community of fans (the “Dead Heads”) as well as creating an ‘outside the concert’ experience, and even income for some fans (by selling items at the shows).

Finally, a strong relationship contributes to key strategies or needs of each party.  Relationships that do not create value this way may be categorized as superficial and easily ended. If you are ever not sure if the business relationship is really strong, that is the time to discuss it. Do not wait until you are surprised by a change.


“Strong relationships create multiple tracks of value that would be hard to replace if the relationship ended.” -Michael Papanek


How often do our relationships hit that sweet spot between strong, flexible and fair?

27 Practices Resilient Leaders Use to Thrive

Struggles, Difficulties & Challenges

Someone once told me that people identify more with your struggles than your successes. It’s true for me, too. It’s hard to identify with those who have seemingly had win after win with no knowledge of the effort it took to make it happen. If you talk with any successful person long enough, you start to uncover the difficulties, the challenges, the struggles, and the failures that happened along the way.

One of my entrepreneurial friends, Faisal Hoque, has a new book out about resilience. Faisal and his co-author, journalist Lydia Dishman, share what they learned studying leaders who have thrived in the midst of adversity.  Survive to Thrive: 27 Practices of Resilient Entrepreneurs, Innovators, And Leaders is a journey into resilience.

Faisal recently shared with me more about his latest work.



What is your definition of resilience?

Resilience is the universal human capacity to face, overcome, and even be strengthened by experiences of adversity.


“Resiliency is the belief that you can conquer anything.”




Is it possible to learn to be more resilient?

Along with our own life experiences, Lydia and I have examined the stories of a variety of leaders who faced ill health, professional setbacks, emotional loss, and a host of other life-changing events, in order to illustrate how each achieved personal transformation and success by mining their own resilience.

Each story focuses on one of nine essential principles needed to overcome adversity and seize opportunities:


  • A person people can like and love
  • Loving and empathetic
  • Willing to be responsible for what I do


  • People I trust and who love me, no matter what
  • Role models
  • Health, education, and support


  • Communicate
  • Manage feelings and solve problems
  • Seek out trusting relationships

Offered as affirmations for success, we outline take-away lessons and daily practices that can be incorporated in your own professional journey.



Of all of the daily practices you outline in the book, what three are ‘must do’s’ for everyone?

Skip, as you know from your life’s journey, each person’s experiences and challenges are uniquely theirs. And life – personal as well professional – hardly has a formula. What we tried to do is provide contextual learning.

For example, in one of the chapters, we have summed up three key concepts necessary to becoming more authentic and resilient through self-acceptance:

  • self-love
  • self-expression
  • self-confidence

faisal.hoque300dpi2013By practicing self-acceptance, we discover the complexities of our emotions, vulnerabilities, and imperfections. And this is what creates our true authenticity. When we decide to embrace our authentic self, we give ourselves the opportunity to grow.

In an attempt to make these daily practices sustainable for our readers, we have also created a resiliency app.   The Survive To Thrive free app can be accessed at


“Reinvention is the essence of the resilient mindset.”