Turn Millennials into Your Biggest Asset

Millennials Matter

Many business leaders are beginning to worry about how few Millennials have the leadership and sales acumen to fuel their growth and transition into senior leadership roles.

Danita Bye passionately believes that Millennials could be the new “greatest generation.” She is a leadership expert on the Forbes Coaches Council and is the founder of Sales Growth Specialists. I recently spoke with her about her love of Millennials and how to equip the next generation.


Millennials Matter: Proven Strategies for Building Your Next-Gen Leader is the title of your new book. Share some statistics with us about why that is.

The star performers responsible for the growth of our businesses will, in a few short years, primarily be Millennials. Mentoring young leaders needs to be a top priority of every company’s business growth strategy. We need to actively recruit and train them to replace the nearly 10,000 baby boomers retiring each day. Starting in the early 2020s, Millennials are going to drive our economy. Since that is the case, Millennial leaders will be key assets to accelerating business growth, tapping new markets and launching innovative products and services.

In our recent Millennials Matter Survey of over 270 business leaders, 60 percent voiced their concerns with Millennial leaders in three areas: character, confidence, and collaboration. Even experienced leaders are seeking proven strategies to deal with these and other mentoring and coaching challenges. Doing so will help them maximize their business opportunities while realizing their leadership legacy.


Why Millennials Get a Bad Rap

In my opinion, Millennials often get labeled unfairly. Why is that?

Millennials do indeed get a bad rap in the media where the focus is often on the group of Millennials who are entitled, narcissistic, and still living in their parent’s basement. However, that’s not my experience. I work with many emerging leaders who are highly talented people of rock-solid character and firmly grounded confidence. They exhibit the ability to connect and collaborate in a wide range of challenging communication scenarios with a broad range of people.


91% of Millennials see themselves as leaders.


We also have to admit that Millennial leaders are different from previous generations.  Based on current media, technology and culture, they view leadership from a unique angle. For example, 91% of Millennials see themselves as leaders. This is shocking to many who worked hard to climb the ladder and become “leaders.”  Plus, they crave leaders who interact in a non-conventional way – they don’t want a boss. They want a mentor or a coach to help them grow in their leadership capacity and influence. Some leaders perceive this “different” as a negative, expressing concern. However, when we are able to look, stop complaining and start coaching, we can harness the incredible potential that Millennials bring to our businesses. It’s these fresh insights and perspectives that hold the seeds to dealing more effectively with the competitive pressures of today’s crazy sales and business environment.


“Millennial leaders don’t want a boss. They want a mentor or a coach to help them grow in their leadership capacity and influence.” -Danita Bye

7 Principles of Transformational Leadership

Transformational Leadership

Transformational Leadership


The greatest asset of individuals, of teams, of organizations is their mindset. Not the corporate strategy. Not the product. Not even the market.

That’s what Hugh Blane teaches in his new book, 7 Principles of Transformational Leadership: Create a Mindset of Passion, Innovation, and Growth. Hugh is an expert at converting human potential into business results. His consulting firm, Claris Consulting, works with clients ranging from Starbucks to Nordstrom.

I recently spoke with Hugh about his leadership work.


“80% of a leader’s success is mental.” –Hugh Blane


80% of a Leader’s Success is Mental

In the introduction, you share a powerful story from your childhood and your conclusion that 80% of a leader’s success is mental. You’ve seen “mindset” make or break careers and businesses. How much is hardwired and how much is learned?

Mindset is almost all learned. I learned from my parents that money and financial security are fleeting; I learned from my high school track coach that I was a fast runner, and I learned from a mentor that I was capable of living a flourishing life rather than a floundering life. What’s interesting about the question of whether mindset is hardwired or learned is that all of our experiences hardwire our beliefs, we just don’t know it.

The good news is that when leaders understand that their words, actions and values are creating a mindset with employees and customers, they can hardwire the mindset of their choosing. By doing so, they harness the power of mindset not solely for themselves but also for their customers as well as their bottom line.


“The jumping off point for greatness is a clear and compelling purpose.” –Hugh Blane


Just do the minimum “JDTM”. Why is it so prevalent?

The number one reason is a lack of purpose. In The Purpose Principle, I say purpose is a hope, dream or aspiration that has grabbed hold of you and won’t let go. When employees and leaders have a purpose for their professional lives, they are more enthused, exert more energy, and are vastly more persistent. These are the employees that are running to work in the morning because of the contribution they want to make.

There are also employees that are running from work at the end of the day. These employees don’t have a purpose that is compelling, and they do enough work to keep their jobs and not get fired. But there is no fire in the belly, and they are simply going through the motions of work.


“Priorities without purpose are a catalyst for lower performance.” –Hugh Blane


Reclaim Your Past and Claim Your Future

7 Qualities to Give You An Edge

Competitive edge

Gain An Edge


“Energy and persistence conquer all things.” –Benjamin Franklin


He arrived in the USA from Ireland with ninety-two dollars. He’s since founded a successful business training company and is a leading business expert. Brian Buffini shares his success formula in his new book, The Emigrant Edge: How to Make It Big in America.

Brian’s focus in on emigrants, but the success principles are universal. I recently asked him about his new book.


“The greatest use of a life is to spend it on something that will outlast it.” –William James


You outline the characteristics of successful emigrants and argue that these can be mastered by anyone seeking success.  Tell us about your story. Is the approach different as an emigrant?

I’m Irish, and where I come from emigration is a very big deal. I moved to this great country as a nineteen-year-old with ninety-two dollars in my pocket, and now I’m a wealthy businessman. I’m the classic American rags-to-riches story. But I haven’t just acquired material wealth since I came here. I also possess a priceless internal fulfillment that no amount of money can buy. Why have I succeeded when people who are born and raised here haven’t?  I believe I have the Emigrant Edge – a special mix of qualities that have given me a head start over native-born Americans. My life’s work has been dedicated to teaching people how to live the American Dream. I believe no matter where you’re from, you too can adopt these traits in your own life and attain success beyond your wildest dreams.  I hope my new book THE EMIGRANT EDGE will help people live the American Dream.


7 Traits of Success from Brian Buffini

  1. A voracious desire to learn.
  2. A do whatever it takes mind-set
  3. A willingness to outwork others
  4. A heartfelt spirit of gratitude
  5. A boldness to invest
  6. A commitment to delay gratification
  7. An appreciation of where they came from


Turn off the TV and turn on learning

Voracious openness to learn. Turning off trash TV and turning on learning opportunities sounds easy to do, but it’s also easy not to do. What’s your advice on how to embrace learning? Emigrant Edge book cover

It is easy to lose yourself in mindless TV or spend hours on social media. However, you need to stay focused on things that help you grow. You need to upgrade your input – and that includes what you read, watch, and listen to.  Continuing professional development is also vital.  You need to invest in your learning.  If you lack the skills needed for today’s market, the market will quickly render you redundant. Part of the secret is finding accountability partners – it could be a good friend, a mentor, or a coach – to help you stay focused and reach out of your comfort zone. Finally, you need to apply what you have learned.  Listening is never enough – you must apply the teaching if you want your life to change.


“Ambition is the path to success. Persistence is the vehicle you arrive in.” –Bill Bradley


How can people develop a Do-Whatever-It-Takes Mindset?

Secrets from the World’s Most Successful People

 How Winners Think Differently


Is it possible to retrain your brain to think like a winner?

What’s the best way to achieve your best performance?

How can you conquer your fears and go for your dreams?


Let’s face it. We all experience times when we aren’t achieving all we want. We may be stuck; we may be caught in our thinking; we may even be paralyzed by fear and uncertainty. We may also be doing just fine, but we know we aren’t anywhere near our maximum performance.

One new author explains that it’s often our minds causing these symptoms. Only when we retrain and reprogram our minds, can we possibly achieve the results we want.


“Better is the enemy of best.” -Stan Beecham


Dr. Stan Beecham is a sport psychologist and leadership consultant. During his career, he has worked with professional, Olympic, and collegiate athletes to achieve their best. Legendary coach Vince Dooley hired him to start the Sports Psychology Program for UGA and he has helped UGA win numerous championships. His book, Elite Minds: How Winners Think Differently to Create a Competitive Edge and Maximize Success, is an inspiring book filled with tips to create a winning mindset. After reading this incredible book, I reached out to Dr. Beecham to discuss the winner’s mindset.


“Courage is being scared to death….and saddling up anyway.” –John Wayne


Improve Your Self-Leadership

Youre a believer in the power of the mind over the body. What techniques have you found most effective to improve our conscious, deliberate self-leadership?

The best thing we can do for ourselves is to realize we have the ability to observe self and begin to practice self-observation. This is what being conscious means. It’s one thing to have a thought; it’s a very different thing to be able to observe the thought and think about one’s thought. This is what psychologists call “metacognition,” to think about our thinking. Most people become anxious and never fully understand how and why they are anxious. They believe the world makes them anxious, when in fact we all make ourselves anxious. No one or no thing is doing anything to you, you are doing it to yourself. Once you realize how you make yourself anxious, you are now able to stop it. It’s powerful and transformational, and it all starts with self-observation. It’s what I call “waking the hell up.”


“Whatever you believe is true, is.” -Stan Beecham


It’s Starts With Your Beliefs

What are the 3 primary components to improving performance?

Elite Minds Book CoverMost teachers attempt to improve performance by giving technical or how-to advice. I have found that not to be beneficial long-term. The majority of leadership training corporate America does is useless because it’s based on the concept of more information and knowledge leads to behavioral change and better leaders. We now know this is not the case. We have thousands of bright, educated managers who fail to lead. What is imperative is that you understand the relationship between belief, thought and behavior. It all starts with your belief system, that which you hold as Truth. I have found that most people have a fundamental or core belief about self. We believe that we are: 1) Good Enough or 2) Not Good Enough. Those who do not believe they are good enough don’t say it. Instead they are fixated on getting better; they spend their lives searching for a better version of themselves. They say, “I wanna get better,” or “I need to get better,” never realizing that our desire to be better is born out of the belief that we are not good enough. This core belief then dictates the thoughts we have, or the incessant conversation that takes place in our heads. The thought process then drives behavior or performance. We don’t do or attempt to do things that we don’t believe we can do. Individuals who perform great achievements do so by first believing that they can, or that they have a pretty good likelihood of being successful.


“The chief danger in life is that you may take too many precautions.” –Alfred Adler


Why Trying Harder Doesn’t Work

Why Leaders Must Develop An Outward Mindset

Develop the Outward Mindset

Your mindset is the key to your success, your happiness, and your ability to perform at exceptional levels. Your mindset is how you look at yourself and the world around you. An internal mindset is one blind to others, what they need, and how to create collective results.

Jim Ferrell, co-founder and Managing Partner of The Arbinger Institute is the author/co-author of multiple bestselling books, including Leadership and Self-Deception and The Anatomy of Peace. His latest book, co-authored with Mitchell Warner, is The Outward Mindset.


It’s as eye opening and important as his earlier work.

I recently spoke with Jim about his research on perspective and personal effectiveness. The ideas in this new book can improve performance, spark collaboration, and accelerate innovation.


“The secret to teamwork is an outward mindset.” –Steve Young


How to Change Lives and Transform Organizations

Would you introduce the concept of “The Outward Mindset”?

With an outward mindset, we see others as people like ourselves, whose goals, objectives, needs, and challenges matter to us. With an inward mindset, on the other hand, we see others as objects whose primary value to us depends on the extent to which we think they can help us with our own goals and objectives.

Our new book, The Outward Mindset, is about the key differences between these two mindsets and how to move to an outward mindset. The real-life stories in the book illustrate the dramatic difference in influence and results that individuals, teams, and organizations see as they shift to more of an outward-mindset orientation. The book details both how to personally make this shift and how to help others—individuals and whole organizations—to make it.


“Too many leaders assume that the role of leadership is to control.” –Jim Ferrell


Shift to the Outward Mindset

You share some powerful stories of shifting to an outward mindset. Are there “typical” difficulties and struggles in making this shift, especially if you found someone who was way off the scale on the inward side?

The biggest challenge is people linking their own mindset change to a change in others. When people have an inward mindset, they characteristically blame their struggles—and even their own mindsets—on others. They believe that they have to have an inward mindset in order to defend themselves against all the people around them who have an inward mindset. We demonstrate in the book how this belief is mistaken. We show that the most important move—both in organizations and in life generally— is for people to shift to an outward-mindset approach even when others around them persist in inwardness. This is a very powerful move, and the willingness to do it is one of the most important elements of transformational leadership.

As for someone being way off the scale on the inward side, most people are a mix of the two mindsets. Someone who is tyrannically inward in one part of their life, for example, may be quite different in other contexts. This means that people often are much closer to a change to an outward mindset than many people around them may believe.


“How much larger your life would be if your self could become smaller in it.” –GK Chesterton


The Incredible Results of an Outward Mindset

What results do you see after the shift has occurred?

Wow, it’s hard to know where to begin. At its most basic level, a change to an outward mindset transforms the health and vitality of relationships. It’s easy to see why this would be the case. When we are connected to others in an others-inclusive way—where we see others as people who matter like we ourselves matter—we tend to do much better with others (and they with us!) than when we are self-focused and see others as objects or tools to be used for our own purposes.

As a result of this transformational effect on relationships, one of the interesting things we often find in our work with organizations is that even the non-work relationships of the people we work with dramatically improve. I can’t tell you the number of times people have told us that our work has saved their marriages or healed the rifts in their relationships with their parents, siblings, or children.

For the same basic reason, a shift to an outward mindset in the workplace dramatically improves the abilities of teams, departments, and whole organizations to work productively together. These improvements show up in organizational climate, engagement surveys, customer satisfaction scores, and in the bottom line results of organizations.

Jim Ferrell

How does the outward mindset manifest itself in individual and team goals?

Although people generally aren’t aware of this, most organizational systems, incentives, and goals are inherently inward in nature. They invite people to focus on themselves and their own activities and levels of performance rather on the impact of their activities on others.

As a result, the move to an outward mindset often dramatically changes the objectives and metrics that people and organizations pursue and utilize. You can imagine, for example, how a person’s view of his own job responsibilities would change if he knew that he was responsible not only for certain outputs but also for the impact of those outputs (and the way he went about delivering them) on others.

When individuals and organizations get serious about moving to more of an outward-mindset approach, they start paying attention to and measuring their impact, not just their activities or outputs.


“All action results from thought, so it is thoughts that matter.” -Sai Baba