How to Manage A Players

How to Manage A Players

Whether you’re leading a football team or an entrepreneurial venture, you want to hire the best and the brightest.

You want A Players.

 


“On average, an A Player produces at least two times the work of the B Player.” -Rick Crossland

 

Hiring A Players is only the beginning. Keeping them engaged and performing at the highest level is a leadership challenge.

In this short video interview, I speak with Rick Crossland about A Players and how to manage and lead A Players.

I previously interviewed Rick on How to Become an A Player. In today’s interview, I asked him about leading and managing A Players.

Rick is an author, speaker, and consultant. His nearly three decades of experience developing, recruiting, and leading high performers is evident in every chapter of his new book, The A Player: The Definitive Playbook and Guide for Employees and Leaders Who Want to Play and Perform at the Highest Level.

We discuss:

 

3 Definitions of an A Player:

  1. Top 10% of industry
  2. Employee you would enthusiastically rehire
  3. An employee that makes you say “wow!”

 

How to Manage an A Player

“Leaders must be a step ahead.”

 


“Leaders must be a step ahead.” -Rick Crossland

 

How to On-Board the A Player

Leadership Step by Step: Become the Person Others Follow

Mastering Leadership Concepts

Learning how to lead. It’s the focus of many lectures, articles, blog posts, and books. Joshua Spodek prefers the active to the passive, teaching with exercises designed to master leadership concepts.

He recently wrote a book titled Leadership Step by Step: Become the Person Others Follow that takes this teaching approach. His background includes a mix of academic and corporate experience, allowing his coaching methods to incorporate the best of both. I recently spoke with him about his new book and his approach to leadership.

 

“What holds people back isn’t not knowing what skills to have but how to get them and use them effectively.” -Joshua Spodek

 

What Holds People Back

You bristle at the question of what qualities make someone a leader. Why?

Every book and resource lists qualities of effective leadership: integrity, self-awareness, resilience, empathy, listening skills, and so on. Popular terms now include grit and hustle.

Almost everyone knows what qualities make leaders effective. What holds people back isn’t not knowing what skills to have but how to get them and use them effectively. The techniques of nearly every book, video, MOOC, and every other resource are to teach people intellectually what they need.

But intellectually knowing that self-awareness is important doesn’t increase yours. I know the principles of playing piano. But I haven’t practiced, so I can’t play. Those least self-aware know least what to do about it, despite needing it most. The same goes for any social or emotional leadership quality.

You can’t lecture someone into integrity. No amount of reading will develop grit.

To develop social and emotional skills, you need to take on social and emotional challenges. Lectures, case studies, biography, and psychology papers may be intellectually challenging, but they are socially and emotionally passive and therefore ineffective at teaching social and emotional skills.

 

“There is no glory in practice, but without practice there is no glory.” -Unknown

 

Learn How to Lead

Is that what you mean when you say that business school taught you about leadership but not how to lead?

Exactly. Business school taught me principles but gave me little practice using them. Discussing a case study of someone else’s life will teach you something. I’m not saying lectures and case studies are worthless, but they can’t substitute for facing personal challenges.

After graduation, I learned leadership skills in practice, but I doubt it was any faster than had I not learned the principles.

Going to a top-5 school didn’t help. The more elite the school, the more the professors got there through publishing or perishing, not facing social and emotional challenges.

 

“Practice does not make perfect. Only perfect practice makes perfect.” -Vince Lombardi

 

So what’s the alternative? Skipping school?

I struggled with that question, especially after noticing how many great leaders dropped out or were kicked out of school: Richard Branson, Bill Gates, Oprah Winfrey, Sean Combs, Michael Dell, Elon Musk, … the list goes on.

leadrshpstepbystepI wondered: did school hurt?

Two observations resolved the situation for me: How you learn is as important as what you learn.

The first was seeing how many top actors had tremendous emotional and social skills, coming off as tremendously genuine and authentic, yet dropped out of school, often high school. I learned that they didn’t stop learning. They switched to a different style of learning.

The other was connecting with the project-based learning and teaching community. I found that their students developed leadership skills that MBAs would dream of, but without taking leadership classes.

 

How does that play out in practice?

I learned that experiential, active learning is more effective for fields like leadership that are active, social, emotional, expressive, and performance-based. Plenty of fields are like that besides leadership and acting: playing musical instruments, athletics, dance, singing, improv, the military.

In all of them we teach through practice and rehearsal. When you master the basics, you move to intermediate skills. When you master them, you move to advanced.

Only with leadership do we start with theory. Compare the quality of athletes and musicians our nation creates with the quality of our leaders, or rather people with authority.

That’s why so many great leaders emerge from sports, acting, the military, and places outside academia. Look at your page on leadership insights, http://www.skipprichard.com/leadership-insights: the first people I see are baseball player R. A. Dickey, athlete/actor Chuck Norris, and basketball player Bill Bradley.

 

Try a New Approach

Can you clarify how you teach if not traditionally?

I teach and coach by giving students and clients an integrated, comprehensive progression of exercises starting with basics and leading, with no big anxiety-causing jumps, to skills so useful and advanced that most seasoned leaders would learn from them.

The exercises have you do things with people you know on projects you care about, so you face social and emotional challenges, but in safe contexts, so you don’t risk your job to develop the skills. It’s like practicing piano alone, then doing small recitals, and so on to get to Carnegie Hall.spodek

My exercises are like scales in piano or footwork in dance. Basics are valuable at every level. Look at the top seeds at Wimbledon before finals. They practice their ground strokes. LeBron still practices layups and jump shots.

I call how I teach Method Learning, after Method Acting, which is what we call the style of learning and practice for acting, and it produces Method Leaders. It’s not just acting. All the fields I listed above use the same technique.

You develop greatness, genuineness, and authenticity the same in leadership as in any of these other fields: Practice, practice, practice!

My book has stop signs after each exercise description saying, “Put the book down. Go practice. Reading about lifting weights doesn’t make you strong.”

 

“Reading about lifting weights doesn’t make you strong.”

 

Then what’s the role of a teacher or coach for a leader?

23 Hacks to Boost Your Creativity Instantly: FREE Webinar

Awaken the Creative Genius Inside

 

Do you think of yourself as creative?

Ever wish you could be just 5% more innovative?

Do you know how to create an environment that fuels your creative genius?

 

“Vision is the art of seeing the invisible.” –Jonathan Swift

 

Each of us can become more creative. Inside YOU is creative genius, as unique to you as your fingerprints.

It’s up to you to unlock it.

Over many years, I’ve had the opportunity to interview numerous experts in the field of creativity and innovation. Whether learning from an entrepreneur or an artist, I have collected some of the best advice available on how to boost your creativity.

And these experts have shared with me what we get wrong when we think about innovation. There are myths that we believe to our own creative detriment. Don’t believe these limitations which lock you in to a dull, gray world!

 

“This world is but a canvas to our imagination.” –Henry David Thoreau

 

Unlock Your Creative Genius!

You can now access a FREE webinar designed to Unlock Your Creative Genius.

It’s free to all Leadership Insight subscribers.

So, don’t wait! Subscribe today and claim your seat in this online webinar.

If you do, you’ll learn the:

  • #1 true enemy of innovation
  • 9 myths and misconceptions about creativity
  • Why being stubborn and unreasonable may be just the ticket
  • 8 symptoms of a culture lacking in innovation
  • 4 creative styles
  • 23 hacks to boost your creativity instantly
  • What color to paint your room to increase your creativity
  • How to use exhaustion to your creative benefit
  • What color to make your wallpaper on your phone
  • How to use procrastination to help create masterpieces

Unlock YOUR creative genius! Learn how anyone, anywhere can tap into the innovator inside.

 

“You can’t use up creativity. The more you use, the more you have.” –Maya Angelou

 

“Creativity is the way I share my soul with the world.” -Brene Brown

 

“Creativity is a wild mind and a disciplined eye.” -Dorothy Parker

 

Why not make this the year where you uncover the artist, the innovator, the creative genius inside of you?

 

Get access to my new webinar and increase your odds of success! By signing up for FREE to Leadership Insights, you will have a positive stream of ideas and insights to support your own goals.

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7 Leadership Lessons from the Political Arguing

Finding the Positive or Are You Sick of It, too?

I’m not sure about you, but it’s hard for me to take much more of the political fights happening throughout my social media world. It’s obvious that we are in unchartered territory here in the United States because I’ve never seen anything quite like it.

 

“A person’s a person, no matter how small.” Dr. Seuss

 

Even a simple comment by one person can erupt into a full-blown fight. Naturally, logic is often missing from these so-called conversations.

I’ve seen many people un-friending and un-following people who don’t wholeheartedly agree with their “right” position.

On the other hand, I’ve seen true leaders emerging in the midst of it all. What do leaders do when an unexpected blast of political winds threatens to overwhelm?

 

“Listen with the intent to understand, not the intent to reply.” –Stephen Covey

 

Leaders Emerge

I’ve seen leaders ask more questions to understand and clarify. Instead of proving someone wrong and the rightness of a position, I watched someone modify language and communication. Or, try this: Start with the positive before you believe the worst about someone. And especially gratifying was when two people agreed to actually talk. Yes, talk—you know, when you are actually sitting down, face-to-face and having a real conversation instead of a social media onslaught. What an idea! Finally, I was particularly pleased when someone took my counsel. My advice was to see if you could argue the other side passionately and factually. That required research and time, but I was told it was an incredibly enlightening process. He didn’t change his mind, but he did reach a common understanding with his friend.

 

“Leaders start with the positive, always believing the best first.” -Skip Prichard

 

I’m taking these simple lessons beyond these arguments to use in my everyday life:

  1. Ask more questions
  2. Clarify positions
  3. Assume positive intent
  4. Reduce emotions by hearing the stories behind the raw emotion
  5. Modify language from extreme positioning
  6. Increase face-to-face conversations
  7. Learn to articulate the other side with passion and facts

 

I can’t say that I’m not frustrated with it all. I still cringe when I see someone post a question as bait ready to hook someone into an argument. At least now I’m hoping for a more positive resolution.

“Respect for ourselves guides our morals, respect for others guides our manners.” -Laurence Sterne

 

The constant negative political talk had me pen a little poem about it all.

Here it is:

The Top 10 Posts of 2016

Unpredictable Results

Talk to any blogger and you will likely hear the same thing.  It is always a surprise to see what becomes popular.  I may work like crazy on something for hours, post it, and it may see very little traffic.  Something else ends up taking off, and it was almost a last minute thought.  You just can’t predict.

In putting together a list of popular posts, there are also so many ways to look at the data.  Do you measure purely by the traffic?  If you do it that way, doesn’t that give an unfair advantage to content posted in January?

After looking at the statistics, I decided to pick the top posts by traffic with a weight based on the date.  If a post was dated later in the year, it received a slightly higher weight to equal things out.

 

The Top 10: Did you miss one?

Here are the top 10 original posts:

3 Leadership Lessons from Santa Claus

Lesson from Santa: Let go of baggage weighing you down.

Don’t Get Hooked! Why Successful People Don’t Take the Bait

“Happiness can only be found if you free yourself of all other distractions.” -Saul Bellow

Why Leaders Must Deliver on Promises

“You are what you do, not what you say you will do.” CG Jung

Winners Give Just A Little Bit More

“A winner is just a loser who tried one more time.” –George Augustus Moore

What Do You See in the Clouds?

“Art is not what you see, but what you make others see.” –Edgar Degas