The importance and benefits of empowering employees. Why it matters for customer retention.
Tag: Culture
Why Leaders Don’t Need Parrots
Beware of the Parrot Principle. Leaders can fall for flattery, false agreement or gratuitous praise. Steps to avoid the pitfalls and develop a winning culture.
The Power of Convergence
Faisal Hoque, CEO of BTM Corporation, is interviewed about his book The Power of Convergence.
Commitment: What will you do no matter what?
Skip explains how passionate and relentless pursuit of your commitments gives you amazing power.
9 Traits of Effective Employee Feedback
Skip shares 9 steps to follow to provide effective employee feedback.