How Leaders Achieve Radical Outcomes

outcomes

 

Do you want to create radical outcomes?

 

Juliana Stancampiano, author of RADICAL OUTCOMES: How to Create Extraordinary Teams, is an entrepreneur and the CEO of Oxygen. For more than fifteen years, she has worked with Fortune 500 companies, both in them and for them. Her firm’s clients include Microsoft, DXC, Delta Dental (of WA), Starbucks, F5 Networks, Avaya, and Western Digital, among others. Her in-depth experience, along with the research that Oxygen conducts and the articles she has published, has helped to shape the perspective that Oxygen embraces.

After reading her new book, I reached out to Juliana to learn more about her work.

 

“You cannot defend your design without knowing what you’re designing for.” -I.M. Pei

 

Set the Vision

What’s the role of the leader in the team to produce radical outcomes?

The leader sets the vision and acts as the guard rails. The leader remains outcome-focused yet allows flexibility to achieve the outcome.  It’s not commanding and controlling your team.  It’s knowing their strengths and ensuring roles and abilities are aligned.

 

“Teams must understand and focus on outcomes, not on tasks.” -Juliana Stancampiano

 

Face Team Obstacles

What are the obstacles many teams face in becoming an effective ensemble?

Lack of role clarity. Clearly defined roles and responsibilities avoid internal disagreements.  Teams must understand and focus on outcomes, not on tasks.

Structure and process that prevent ensembles working effectively. We’ve seen performance management that rates people in comparison to their peers, not based on outcomes. When people are rated on a curve, they constantly compete with each other to improve their own rating.  This prevents meaningful ensemble work.

Lack of visibility of work product. Teams must share, even before the “thing” is completed. Early sharing allows teams to iterate together and stay focused. Lack of sharing produces work that often doesn’t meet the stated outcome. It also causes unnecessary re-work.

Various modes of communication.  Effective teams must communicate differently – fast communication, phone communication, chat communication – depending on topic and need.  They embrace different modalities, at different times and with different people.

 

“Lack of sharing produces work that often doesn’t meet the stated outcome.” -Juliana Stancampiano

 

How do team members become collaborative and not competitive?

Turn Your Passion into a Fulfilling and Rewarding Lifestyle

creative colors

What’s your passion?

Do you dream of turning that dream into financial rewards?

Anna Sabino is a designer, speaker, co-active career coach and author of Your Creative Career: Turn Your Passion into a Fulfilling and Financially Rewarding Lifestyle. She values efficiency and her mission is to share lessons learned and mistakes made to save fellow creative entrepreneurs’ time.

If you’re an artist or creative with a burning desire to launch something, Anna has been there. She built her business from scratch, one customer at a time, and has valuable lessons for anyone who wants to build something enduring.

 

“Living unconventionally comes at a cost.” – Anna Sabino

 

Don’t Crush Your Creativity

In the opening of your book, you talk about all that’s now available but then you say that “there are still things that can crush our creativity if we let them.” As you built your businesses, how did you overcome those things?

It’s up to us to decide what to pay attention to. Unfortunately, very often we tend to be attracted to dissatisfaction, so we notice people and things that make us feel inadequate. There are always going to be those who started earlier, have more resources and have achieved more, but we have our own creative path to follow – limiting distractions and staying on it is something that we should all strive for.

So, yes, we can crush our own creativity and flow if we choose to focus on dissatisfaction. Being aware that we’re doing it is a step closer to taking advantage of our full potential and starting to step into our greatness.

 

“Get comfortable with the process, it’s not important how long the process will take if the result is sustainable.” – Anna Sabino

 

I appreciate your take on discomfort and its importance to achievement and success. Would you share your philosophy with those who haven’t read your book?

Our entrepreneurial path is far from being straight. It has curves and roadblocks. Sometimes we have to stay in the discomfort for a very long time not knowing when or if the breakthrough will ever come. Most are scared of this insecurity and quit, sometimes right before succeeding.

When we put our heart into any project or career design, at first we are at zero with zero followers, readers and zero customers. Then our hard work makes us advance. However, the progress happens inch by inch. Those who want the miles and are disappointed by “the work input versus the result unfairness” get out of the game. They join a different game where all the pieces have been laid out for them, and they can securely step in and ride the wave of that success. It’s not their own, but to them success may be the security that they now have.

Definitions of success are very personal, but every success comes with its own territory. You’ll never like all the colors that it presents, but it’s crucial to realize what truly matters most to us and know that we’ll have to make some sacrifice to achieve our success and maintain it.

 

“We’ve always put talent on a pedestal but it’s actually its application that matters.” – Anna Sabino

 

How to Handle Criticism