New Rules to Increase Employee Engagement

engagement

Creating Engagement

With so much focus on engagement, you would think that the statistics would dramatically improve. Instead, most of the surveys show employees are not fully engaged. Why is this, and what can be done about it?

In a her book, Employee Confidence: The New Rules of Engagement, Karen J. Hewitt, argues that employee confidence and engagement are intertwined. The difference maker in engagement is confidence. I had a chance to catch up with her and talk about her new book and work.

 

“Disengagement isn’t the real problem – confidence is.” -Karen J. Hewitt

 

How to Thrive

What makes an organization thrive?

There is only one thing that makes an organization thrive, and that’s its people. It’s as simple as that. The moment your people stop feeling valued, or supported to achieve their potential, or communicated with, their engagement levels fall.  And when this happens, you’re not just looking at engagement problems, but problems with all the other things engagement drives, like quality, productivity and client satisfaction for example.

Even worse, the best employees leave, which inflates costs and blows a big hole in both productivity and the engagement levels of those who remain.

Clever business leaders put 80% of their efforts into their people, because they know that people are the key to everything else they are looking for. It sounds obvious I know, but most leaders do the opposite. They get so hung up on the numbers that they place a disproportionate amount of attention on them, to the detriment of their people.

As soon as they stop taking time to understand what their people need, disengagement is the natural outcome, and with disengagement, the all-important numbers either go downhill or don’t deliver what they could because employees aren’t operating to their potential.

 

“Coaching is transformational leadership in action.” -Karen J. Hewitt

 

Create an Engaged Culture

What Do You See in the Clouds?

Leadership Perceptions

 

“Art is not what you see, but what you make others see.” –Edgar Degas

 

An artist I know loves to show me a blank canvas and describe, in detail, the painting. To her, it’s so clear. Where I see only a blank canvas, she sees an entire landscape full of vibrant colors.

An entrepreneur I know once took his family on a tour of a remote piece of property. He shared his vision for where buildings would go and all the customers who would be mingling in various parts of the land. The family couldn’t imagine it, but he saw it all vividly. And, today, it looks exactly like that. It’s a thriving business.

An author friend of mine creates characters in her mind. Month after month, she dreams about them, talks with them, listens to them. They become so real to her that, when she finally starts writing, it’s as if she is merely recording what happens instead of inventing it.

 

“I dream my painting and I paint my dream.” –Vincent van Gogh

 

That’s the power of imagination. It’s the power of creativity.

  • Seeing something magical where others see mundane.
  • Seeing something beautiful where others see garbage.
  • Seeing potential in someone they don’t see in themselves.
  • Leaders inspire us by seeing a positive vision for organizations.
  • Successful people see opportunities when others see problems.

If there’s one skill you want to cultivate, it’s seeing the positive, the beautiful, the magical in others, in yourself, in challenging times, in dark places.

Because that change of perspective can make the difference in your outlook.

 

“To change ourselves effectively, we first have to change our perceptions.” –Stephen R. Covey

 

On a recent vacation, my wife was relaxing on a deck with a view of a mountain. As she often does, she was bringing people into her mind and praying for them one by one. Mesmerized by the beautiful scene in front of her, she decided to take a quick picture with her phone.

When we returned home, she was looking at her pictures and shared this one with a few close friends. Immediately, the responses started coming back. There’s something in the clouds!

 

“The trick to forgetting the big picture is to look at everything close up.” –Chuck Palahniuk

32 Quotes to Build Your Confidence

Are You Confident?

Self-confidence: That feeling that we know we can do it, that we have the ability, that we can reach higher and achieve our goals.

To some, confidence feels like a fleeting illusion, a mirage in the desert of dreams. Others learn to tap into confidence like a radiating power.

Don’t mistake confidence for arrogance. Arrogance is destructive, false, and breeds a negative response.

Confidence is something entirely different, armor for everyday battles.

Here are some quotes on confidence to arm you for the day ahead:

 

“You are the only person on earth who can use your ability.” –Zig Ziglar

 

“The man of genius inspires us with a boundless confidence in our own powers.” -Ralph Waldo Emerson

 

“I found I was more confident when I stopped trying to be someone else’s definition of beautiful and started being my own.” –Remington Miller

 

“What could we accomplish if we knew we could not fail?” –Eleanor Roosevelt

 

“Optimism is the faith that leads to achievement. Nothing can be done without hope and confidence.” –Hellen Keller

 

“The question isn’t who is going to let me; it’s who is going to stop me.” –Ayn Rand

 

“If you want to improve your self-worth, stop giving other people the calculator.” –Tim Fargo

 

“Love yourself first and everything else falls into line. You really have to love yourself to get anything done in this world.” –Lucille Ball

 

“Each time we face our fear, we gain strength, courage, and confidence in the doing.” –Theodore Roosevelt

 

“You have no control over other people’s taste, so focus on staying true to your own.” –Tim Gunn

 

“Confidence comes with maturity, being more accepting of yourself.” -Nicole Scherzinger

 

“Confidence comes not from always being right but from not fearing to be wrong.” -Peter T. Mcintyre

 

“The quickest way to acquire self-confidence is to do exactly what you are afraid to do.” –Unknown

 

“With confidence, you have won before you have started.” –Marcus Garvey

 

“Be humble in your confidence yet courageous in your character.” –Melanie Koulouris

 

“With realization of one’s own potential and self-confidence in one’s ability, one can build a better world.” –Dalai Lama

 

“All you need in this life is ignorance and confidence, and then success is sure.” -Mark Twain