Do you want to create an optimistic workplace?
How does a strong purpose help in difficult times?
How do leaders set a positive leadership presence?
“The climate suffers when employees don’t believe their leader has their back.” –Shawn Murphy
My friend, author and speaker Shawn Murphy is the CEO & Founder of the leadership blog, Switch & Shift. His new book, The Optimistic Workplace, is a guide to creating and maintaining a powerful, positive, optimistic culture that creates results.
Previously, Shawn shared with us the powerful implications of positive, contagious emotions. I wanted to go deeper into the research for his new book, and so I asked Shawn to share more about the leadership insights he gained from decades of working with business leaders.
“Optimistic climates support employees’ exploration of purpose.” –Shawn Murphy
I was fascinated by the research on eyeblinks. How does the eyeblink reflex relate to purpose?
Researchers used startle probes to measure the reflexive eyeblink caused by a stimulus, in the case of this research it was an image. The images ranged from positive, to neutral, to negative.
What researchers learned was the length of the eyeblink gave insight into the person’s emotional response to the pictures. The longer the eyeblink, the more unpleasant the response to the picture.
How this connects to purpose is that the researchers, Carol Ryff and team, found that those who had a clearer sense of purpose in life recovered faster from negative images. The research gets at a person’s resiliency. Purpose in life strengthens the core of our identity. The clearer our sense of purpose, the stronger our resiliency is; we can recover faster from negative stimulus in our life.
In a work context, we can summon our purpose to guide us through difficult times at work. It can also help us make better decisions, as purpose serves as a guide in decision making: Does this opportunity support my purpose?
“Resilience can be strengthened when a person has a sense of purpose.” –Shawn Murphy
Start Small to Cultivate Optimism
To cultivate optimism in the workplace, you say, “Start small,” and, “Forget about the ‘big bang.’” Most people who have a passion for culture want to jump right in with sweeping initiatives and major change. Why start small?
In my 20+ years as an organizational change management consultant and in leading change in my own company, I’ve learned that the big bang causes more confusion, comes across as rah-rah, and alienates people from what the change purpose and message is.
“Workplace optimism is the belief that good things will come from hard work.” –Shawn Murphy
So, rather go for broke, start small. Create a pocket of excellence. The change starts in a small group within the organization. The group is typically a supporter of the change. Let the small group experience success and gradually widen it to other pockets within the company.
Word of the success travels through networks of people. This approach organically builds support through achieved success and not through possible success. It’s the latter that is the focus of big bang change efforts. It’s what disillusions people about change efforts.