How to Increase Team and Company Morale and Performance

people skills

Increase Company Morale

 

People issues. Many leaders will tell you that people problems keep them up at night. From dealing with the under-performers to retaining and motivating the superstars, people problems dominate a leader’s thoughts.

One primary difference between a great culture and a poor one is this: a great culture has stars in every seat and a poor culture tolerates under-performers.

That’s what Trevor Throness explains in his new book, The Power of People Skills. His book teaches how to make the right people decisions. Don’t let the difficult people problems slow you down. His book is a helpful guide to everyone in management. I recently spoke with him about his work. Trevor is a coach who has helped hundreds of entrepreneurs and organizations fix people problems and build exceptional cultures.

 

“The one quality that all successful business leaders have in common is tenacity.” –Trevor Throness

 

Attracting A Players. Many say they want to do this, but they don’t put the time and resources in to show it’s a priority. Why is it so important?

It’s important because A Players are up to 300% more productive and valuable to you than others.  Think of your best person; wouldn’t you rather lose three other weaker players than lose him?  One great employee is worth three adequate employees.  The irony is that often the best employees cost nearly the same as the worst.  50% of medical doctors graduated in the bottom half of their class, but they all charge the same!

 

“A-Players are up to 300% more productive and valuable to you than others.” –Trevor Throness

 

2 People Myths

What are some of the people myths that affect many companies?

Here are two of the biggest myths:

  • People’s basic weaknesses will change if they’re coached

Often leaders believe that, through their expert intervention, the basic construct of someone’s personality will change.  “Sure, today they’re a quiet, detail-oriented person who prefers to work alone, but once I show them the way, they’ll become an aggressive leader!”  The truth is that leopards don’t change their spots.  The best case scenario for any employee is that he will become a better version of who he already is.  If you’re unhappy with the fundamentals of who he is, coaching is not going to fix that.

  • The point of coaching is to help people fix their weaknesses

The focus of coaching should be to capitalize on strengths, not to build a set of strong weaknesses.  When I’m coaching someone, and we’re discussing weaknesses, I’m hoping that the person will grow in self-awareness so she can see how her weaknesses affect her team and then moderate that behavior.  Mostly, however, I’m looking to adjust her role so that she can spend more of her day capitalizing on her strengths, doing what she was born to do, what makes her feel strong, and what accounts for most of her results.

 

“One great employee is worth three adequate employees.” –Trevor Throness

 

Which myth most surprises people?

3 Leadership Development Tips to Help Bring Out the Leader in You

This is a guest post by Dale Carnegie Training, a company founded on the principles of the famous speaker and author of one of my classic favorites “How to Win Friends and Influence People.” Today, the company offers leadership training to help businesses and individuals achieve their goals.

As the year comes to an end, now is the perfect time for business professionals to reflect on the past year, review what they did well, and determine what skill set areas need improvement. One skill that every businessperson should possess is leadership. Great leadership qualities are a key to success and allow people to be able to take charge of situations to ultimately get the job done. No matter what field you are in, having good leadership skills is critical to your success. Use the following tips and insights from Dale Carnegie Training, one of the leaders in leadership training, to help bring out your inner leader.

 

Act enthusiastic and you will be enthusiastic. –Dale Carnegie

 

Work on Your People Skills

One skill that is often overlooked in the business world is people skills. More than just being social and likeable, people skills allow you to understand how to deal with other people in an efficient and positive manner. This skill can ultimately help leaders win business simply by creating positive experiences for people with whom they interact. People skills are also extremely important in resolving conflict and can help leaders keep team members motivated and engaged at all times. By learning how to interact with others in an effective way, you will be able to better collaborate with your team to ultimately reach company goals.

 

Our thoughts make us what we are. –Dale Carnegie

 

Communication is Key

In order to effectively lead, one must become an expert in communication. The way people communicate can instantly cause a positive or negative reaction, which can greatly affect the outcome of any situation. Leaders should be able to inspire others while also remaining confident and professional.

Good listening skills are also a big part of effective leadership and communication. By listening to those around you, and keeping the lines of communication open, you will have a better understanding of the wants, needs and ideals that are critical to fostering a successful environment.

 

Any fool can criticize, condemn and complain-and most do. –Dale Carnegie

 

Invest in Leadership Training

For some, being a leader comes naturally. However, most leaders could greatly benefit from management training programs to help them develop and fine-tune these skills. Look for leadership development learning opportunities. Whether you find a seminar offered through your company, or opt to take an online course on your own, these seminars can be extremely beneficial and can help improve communication and interpersonal skills. Leadership training can provide useful tips, insights and valuable hands-on experience. Even if your company doesn’t offer training opportunities, make it a point to find training opportunities for yourself and be proactive about your leadership.