Service and Influence
Bob Burg is a first-class speaker, author, and friend. His books have sold hundreds of thousands of copies: Endless Referrals, The Go-Giver, and Adversaries into Allies: Win People Over Without Manipulation or Coercion.
Recently, I had the opportunity to hear Bob speak. His platform skills were on full display. I watched him mesmerize the audience with his energy and command of the stage. He inspired everyone to make a difference with his message of service and influence.
After his terrific presentation, I had the opportunity to talk with Bob about serving others and influence. In this video, we discuss:
- The importance of service and giving to others
- How to change a corporate culture
- How to get commitment rather than compliance
- How to reset a frame
- Why his books resonate with so many
If you are looking for an inspirational gift that you will want to pass on to others, I highly recommend The Go-Giver. His latest book, Adversaries into Allies: Win People Over Without Manipulation or Coercion, may be his most important work as it compiles success principles and a lifetime of learning.
Some of my favorite Bob Burg quotes:
This is a guest post by Dale Carnegie Training, a company founded on the principles of the famous speaker and author of one of my classic favorites “How to Win Friends and Influence People
.” Today, the company offers leadership training
to help businesses and individuals achieve their goals.
As the year comes to an end, now is the perfect time for business professionals to reflect on the past year, review what they did well, and determine what skill set areas need improvement. One skill that every businessperson should possess is leadership. Great leadership qualities are a key to success and allow people to be able to take charge of situations to ultimately get the job done. No matter what field you are in, having good leadership skills is critical to your success. Use the following tips and insights from Dale Carnegie Training, one of the leaders in leadership training, to help bring out your inner leader.
Work on Your People Skills
One skill that is often overlooked in the business world is people skills. More than just being social and likeable, people skills allow you to understand how to deal with other people in an efficient and positive manner. This skill can ultimately help leaders win business simply by creating positive experiences for people with whom they interact. People skills are also extremely important in resolving conflict and can help leaders keep team members motivated and engaged at all times. By learning how to interact with others in an effective way, you will be able to better collaborate with your team to ultimately reach company goals.
Communication is Key
In order to effectively lead, one must become an expert in communication. The way people communicate can instantly cause a positive or negative reaction, which can greatly affect the outcome of any situation. Leaders should be able to inspire others while also remaining confident and professional.
Good listening skills are also a big part of effective leadership and communication. By listening to those around you, and keeping the lines of communication open, you will have a better understanding of the wants, needs and ideals that are critical to fostering a successful environment.
Invest in Leadership Training
For some, being a leader comes naturally. However, most leaders could greatly benefit from management training programs to help them develop and fine-tune these skills. Look for leadership development learning opportunities. Whether you find a seminar offered through your company, or opt to take an online course on your own, these seminars can be extremely beneficial and can help improve communication and interpersonal skills. Leadership training can provide useful tips, insights and valuable hands-on experience. Even if your company doesn’t offer training opportunities, make it a point to find training opportunities for yourself and be proactive about your leadership.