Build a Powerful Culture of Freedom and Responsibility

powerful

Powerful

Sheryl Sandberg of Facebook called the Netflix “freedom and responsibility” deck “the most important document ever to come out of the Valley.”

The document is 124 pages and it outlines the principles behind the unique corporate culture at Netflix. It has had reverberations far outside of Silicon Valley and way beyond Netflix itself. The principles have been debated and adopted by organizations throughout the world. It has been viewed over fifteen million times.

Patty McCord helped write the document. She worked at Netflix for 14 years as the company’s Chief Talent Officer. In her book, POWERFUL: Building a Culture of Freedom and Responsibility, Patty shares what she has learned about building a high-performance culture. I recently asked her to share more about her experience.

 

Challenge the Rules

You challenge many of the existing HR rules with new ways of thinking. What advice do you have for leaders that will help them embrace these changes?

It begins with questioning, literally, everything we do in HR: policies, procedures, guidelines, practices, permissions. What is the purpose of each of these activities? Do they achieve the desired result? If you started from scratch, would you embrace these methods?

 

“People can handle being told the truth, about both the business and their performance. The truth is not only what they need but also what they intensely want.” -Patty McCord

 

Many people think that compensation rules the day, but you have a different philosophy. What’s the “greatest motivation”?

I truly believe the greatest motivation is to be part of an amazingly talented team that gets real work done that matters to our companies and our customers.

 

“Be selfless in debating. That means being genuinely prepared to lose your case and openly admitting when you have.” -Patty McCord

 

Hold Rigorous Debates

Leading Women: Secrets to Leadership, Business and Life

Secrets to Leadership, Business and Life

Do women face a unique relationship with power?

Do successful women pay a “popularity penalty”?

How do women unlock their personal power?

Nancy D. O’Reilly, PsyD, is a clinical psychologist, author, speaker, and an expert in empowering women. She is the founder of Women Connect4Good, Inc., and for seven years she has interviewed influential women for online podcasts available on her website. Her new book Leading Women: 20 Influential Women Share Their Secrets to Leadership, Business and Life is aimed at helping women maximize personal power and improve their self-esteem and business success.

I recently had the opportunity to talk with her about her research and findings about women’s leadership, influence, and power.

 

“I cannot do everything, but still I can do something.” –Helen Keller

 

Now Is the Time

Despite some of the statistics you cite about income and other inequalities, you have a strong optimism about “now” as a wonderful time for women. Why the optimism?

I’ve been working for women empowerment all of my professional life. When I went back to college, and then during my doctoral research, very few people were talking about women empowerment. I felt very lonely.

Now, everywhere I look, people are talking about empowering women: self-help books, networking and mentoring groups, even the media. And why not? Women buy 85% of goods and services; it’s time for our voices to be heard. And as women are getting better at working together, I see a movement in which we claim our power and help one another create a better world.

 

“When we do things even though we are afraid, we grow.” -@DrNancyOReilly

 

“Successful women pay a popularity penalty.” Would you explain that a bit more? What should a successful woman do?

When a woman is successful, she risks denigration by her competitors, the media and other women and men. Studies show the more successful a woman is, the less “likeable” she is perceived to be. Look at a Hillary Clinton, when she was the most popular woman in the world and running for president, she had to deal with comments about her dress, her hair, how old she looked. It constantly undermined her credibility. Lois Phillips, one of my Leading Women co-authors, describes how women can build their credibility at the beginning of a speech, which men rarely have to do. Their credibility is assumed just because they are at the podium.

 

“One woman can change anything; many women can change everything.” –Christine Karumba

 

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