I recently visited Zappos CEO Tony Hsieh in Las Vegas. Sitting in his condo in a room lined with hundreds of plants and overlooking the Vegas skyline, we talked about his success and what’s next for Zappos.
Zappos.com is an online retailer with a specialty in shoes. It has branched out into other clothing lines in recent years. It is known for its exceptional customer service.
A Very Different Company
Zappos is different in many ways. Here are three: