Assume the Positive

Positive And Negative Written On Piece Of Paper

Start With The Positive

You’re flipping channels on the television when all of a sudden you land on a game show. You hear the crowd shouting answers.  The person playing the game is trying to answer the host of the show, hoping to win big.  In the background you can see a gleaming new car.

You don’t intend to watch, but you want to see what happens. The contestant squints, grimaces, and tentatively answers.

Almost instantaneously you hear a loud buzzer going off.  The obnoxious sound signals the end of the dream.

Game Over.

Some people seem to wait in the wings as if watching a game show.  Whatever you do, whatever you say, they are sitting in judgment.  They wait for the opportunity to hit the buzzer, to declare you wrong, to declare “game over.”

Do you know someone like that?

You never hear a word of encouragement.  You never hear a positive word.  It’s not that it is hard to elicit a positive response; it’s impossible.

But they are quick to point out a misspelling.  They are fast hitting reply and telling you how disappointed they are in something.

I once knew someone who was apt at pointing out what was wrong.  He was in my office, complaining about someone.  My advice to him was, “Assume the positive. Give the person the benefit of the doubt.  Ask some questions.  Don’t be so quick to condemn and complain.”

 

“Listen with the intent to understand, not the intent to reply.” –Stephen Covey

Assume positive intent.

What if it wasn’t an attack, but was a mistake?

What if it wasn’t a mistake, but a miscommunication?

What if it wasn’t a miscommunication, but an oversight?

What if it wasn’t an oversight, but was caused by an undisclosed personal issue?

 

There are so many times when we need to step back.  Instead of complaining, blaming and assuming the worst, pause and reflect.

Someone recently sent me a surprising note accusing me of ignoring his email.  What he didn’t know: I was on an international flight and did not have access to email for fifteen hours.

How Mary Kay Cosmetics Shaped My Business Career

Mary Kay Cadillac

Photo by Telstar Logistics on flickr.

Mary Kay Cosmetics had a huge influence on my professional life.

Are you imagining me driving in a pink Cadillac?  Hosting Mary Kay parties?

What an image.  Unlikely.  Didn’t happen.  (But don’t laugh because there are men who apparently are quite successful.)

So how did Mary Kay have such a big impact on me?

In my very first post on this blog, I shared the unique way I grew up.  My parents took people in.  All ages, races, religions.  Some would stay a night while others stayed for years.  That meant that there were usually more girls at home than just my four natural sisters.  My mom wanted to earn some extra income and save money on buying all of the required cosmetics and skin care.  Someone recruited her into Mary Kay.

Everything you do has an impact.

What impact did that have on a teenage boy?

My Visit to Lakewood Church

ExtBuilding_04

Photo courtesy of Lakewood Church

Joel Osteen is the Senior Pastor of Houston’s Lakewood Church, the largest church in the U.S.  He’s immediately recognizable from his television ministry, bestselling books and stadium appearances.

Pastor Osteen has a consistent message of encouragement and hope.  That inspirational message resonates with the members of his home church and also with the millions who tune in to his weekly broadcast.