Edward D. Hess is a professor of business administration at the University of Virginia Darden School of Business. In addition to fifteen years in academia, he also spent twenty years as a business executive. His research is in high performance in the midst of change.
Over the next decade or so, tens of millions of service and professional jobs will be automated along with more manufacturing jobs. Service jobs that are at risk include retail, fast-food, manual laborers and construction workers, truck drivers, accountants, administrative people, paralegals, customer service reps, and security guards. Increasingly, professional jobs will be automated reducing the number of professional workers needed in the fields of accounting, law, finance, consulting, marketing, strategy, management, journalism, medicine and architecture. The Chief Economist of the Bank of England in November of 2015 predicted that over the next decade or two 80,000,000 jobs in the United States could be automated.
I’m a big fan of mentoring relationships. A mentor may be a formal relationship with someone or it may be a virtual relationship. In fact, the reason I read so much is that I’m curious and constantly learning from others. I’d rather learn from someone else’s mistakes than make them myself. I’d rather take a shortcut if someone else has already figured out the best way forward.
We believe that behind every successful person, you’ll find a mentor—usually several—who guided their journey. There are many famous mentor/mentee examples out there—Socrates and Plato, Warren Buffett and Bill Gates, Steve Jobs and Mark Zuckerberg, Maya Angelou and Oprah Winfrey—the list goes on and on. With the pace of change today, we believe that mentoring can ground you and guide you in a way that few other activities can. The amazing thing about mentoring is that in many ways it benefits the mentor as much as the mentee.
“Potential mentors are all around you once you start looking for them.” -Blanchard / Diaz-Ortiz
Many people who want a mentor don’t know where to start. You point out that “Potential mentors are all around you once you start looking for them.” How do you identify potential mentors? Ones who match your needs?
There’s an old saying that when the student is ready, the teacher appears. We’ve found in our own lives that mentors are all around you once you start looking for them. You might find a mentor in a boss, teacher, neighbor, friend, or colleague. Or you might find one through a professional association, volunteer organization, or online mentoring organization.
That old saying works both ways—when you’re ready to become a teacher/mentor, the student/mentee appears. We encourage people to step up and become mentors, because you won’t fully discover, appreciate, or leverage what you have until you start giving it away.
As for identifying a potential mentor/mentee, it’s important to think about compatibility. In the book, we show that there are two aspects of working with someone: essence and form. Essence is all about sharing heart-to-heart and finding common values. Form is about structure—how you might work together. For a mentoring relationship to thrive, you need to establish that heart-to-heart connection.
Success Tip: writing about issues that arise during introspection can help to clarify them.
Why is it important to keep a journal of your mentoring journey?
One of Ken’s most important mentors, Peter Drucker, taught him that, “if you can’t measure it, you can’t manage it.” It’s important to keep a journal of your mentoring journey so you can see where you’ve been and stay on track with where you’re going. In the book, the first step in our MENTOR model stands for “Mission”—creating a vision and purpose for the mentorship. Keeping a journal as you engage with your mentor/mentee will reveal the ways you’re fulfilling—or not fulfilling—that mission. For example, if your goal in a mentoring relationship is to create a career you love, you can record in your journal each step you take toward accomplishing that mission.
Success Tip: tread lightly on the networks of others. Never use or abuse the connections made for you.
“Tactful honesty in a mentoring relationship builds trust.” How have you seen that in practice in your own lives?
Ken’s earliest mentor was his father, a lieutenant in the Navy during World War II. Ken’s dad had a brilliant way of guiding Ken without dampening his spirit. For example, when Ken was in junior high, he was elected president of his seventh-grade class. He came home all proud of winning the election. Instead of telling Ken he was the greatest thing since sliced bread—or, on the other hand, telling him not to get a big head—Ken’s dad said with tactful honesty, “Congratulations, Ken. But now that you’re president, don’t ever use your position. Great leaders are great because people respect and trust them, not because they have power.” That One Minute Mentoring taught Ken one of the most valuable lessons he ever learned about leadership.
“Tactful honesty in a mentoring relationship builds trust.” -Blanchard / Diaz-Ortiz
Though I don’t like to admit it, I’m an expert on this topic due to a lifelong battle with insomnia. I’ve learned to channel my sleepless nights into positive areas. Instead of living on email all night, I now turn off all my devices and read or write. That time is precious to me since it is quiet, uninterrupted opportunity to work on myself.
“Though sleep is called our best friend, it is a friend who often keeps us waiting!” –Jules Verne