Howard Behar on Servant Leadership
I can’t tell you how thrilled I was to be able to interview Howard Behar, former CEO of Starbucks. This is a man who knows so much about leadership. And much of that learning came from the trenches of the retail world, one of the hardest places to be a successful leader with a real servant mindset.
Howard and I agree that having a servant leadership mindset is something that a leader can model for an organization. That attitude has to be pervasive for it to make the impact it should. You have to teach your teams why it’s important and then how to do it. And Howard has some great thoughts on both those counts.
Treat yourself to his first-hand account of the invention of Frappuccino. It’s as inspiring as it is surprising, and a great insight into how great leaders never really stop growing and learning.
“Think like a person of action; act like a person of thought.” -Howard Behar
“It is high time the ideal of success should be replaced with the ideal of service.” -Albert Einstein
“Life’s most urgent question is, ‘What are you doing for others?’” -Martin Luther King, Jr.
“I don’t know what your destiny will be, but one thing I know: the only ones among you who will be really happy are those who have sought and found how to serve.” -Albert Schweitzer
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Listen in iTunes by clicking here to listen to Howard Behar on servant leadership.