11 Leadership Qualities of Nelson Mandela

Copyright Skip Prichard

Visiting Robben Island

I didn’t quite know what to expect.

 

I wasn’t sure what I would feel, what I would see, or what I would learn.

Earlier this year, I was visiting Cape Town, South Africa and had the opportunity to visit Robben Island.  Robben Island has been a prison for over 400 years.

 

“One of the most difficult things is not to change society but to change yourself.” -Nelson Mandela

 

Today it is most famous as the place where Nelson Mandela spent 18 years of his 27 years in prison.  As a student of great leaders and an admirer of Nelson Mandela’s leadership, I knew that this visit was a must.

 

A Moving Experience

 

After a brief ferry ride, we boarded a bus to tour Robben Island.

photo-38One of the stops was at the limestone quarry where prisoners toiled in the hot sun.  The work damaged Nelson Mandela’s lungs and also his eyes.  His tear ducts were damaged, preventing him from ever crying again.

Visible in the background is a cave.  This cave was used as a bathroom and the guards almost never approached it.  Our tour guide explained that the cave became a great place of learning and exchanging information.  Some say it held the most important political meetings of the time.

We later drove to the prison where we met our prison tour guide, Ntando Mbatha.  Ntando was a prisoner for seven years at Robben Island.  His story was moving.  Hearing him explain the conditions of the prison first hand will be forever etched in my mind.

I followed him to the cell of Nelson Mandela.  It was small, roughly 7×9.  A thin mat lay in the corner.  It was stark.  There was an unmistakable feeling I cannot quite explain throughout the entire cellblock.

That day, I learned more about the many heroes who fought against apartheid.  Some beaten.  Some killed.

Seeing this all in person increased my admiration for Nelson Mandela.

Nelson Mandela Cell

 

“As I walked out the door toward the gate that would lead to my freedom, I knew if I didn’t leave my bitterness and hatred behind, I’d still be in prison.” –Nelson Mandela

 

Qualities of an Extraordinary Leader

 

Nelson Mandela demonstrated remarkable leadership qualities:

3 Ways to Motivate Your Team

What are the best ways to motivate a team? Are there best practices that managers can use to lead?

I’m always asking people these questions, trying to improve my understanding of team motivation.  Entrepreneur, speaker, and CEO of MyEmployees, David Long, is an expert on motivation and rewards.  His company specializes in helping managers link rewards and recognition to the desired goals of the company.  The firm he founded has been working at this for twenty five years.  His new book, Built to Lead: 7 Management R.E.W.A.R.D.S Principles for Becoming a Top 10% Manager, is David’s view of what it takes to become a Top 10% manager.

I asked David:  what are three ways to best motivate a team?  His answer:

 

Value Opinions

1: Show your employees you value their opinions.
Anytime we seek to improve something in a particular department or process within our company, we always tell the employees what we want to happen.  Then we ask them, “In an ideal world, what changes can we make to improve the process and make your job easier?”  Why do we ask them instead of just telling them what to do?  It’s quite simple really.  We want buy-in to the needed changes being made, and we insure that by involving them and their input.

 

“Success leaves clues.” -Tony Robbins

 

Note: Your front-line employees should always be involved in the process when developing the system in which they are expected to produce and perform.  If they help create the system, it greatly increases the likelihood of them adopting any changes that may be created as a result.  Without that happening, there will definitely be unnecessary resistance.

 

“No man will make a great leader who wants to get all the credit for doing it.” -Andrew Carnegie

 

Recognize Excellent Work

2: Recognize excellence at every opportunity.
Someone once said, “What gets recognized gets repeated.”  You want more innovation within your company, then recognize it.  You want more employees to take ownership of their responsibilities and care about the success of the company as if it were their own, then recognize it!  You want to improve any quantifiable metric of success within your company, such as sales, increased profits, higher dollar per client, then recognize it.

 

Research shows that every employee should be recognized at least once every 7 days.

Lead With Humility: 12 Leadership Lessons from Pope Francis

On March 13, 2013, 115 cardinals cast votes inside the Vatican to elect the next pope of the Roman Catholic Church.  At 19:06 local time, white smoke could be seen drifting upwards following the election.  The new pope, who would take the name Pope Francis, emerged from the conclave as the new leader of a global organization facing a number of serious issues.

Stepping onto the world stage, this new pope would inspire everyone with his humility and his concern for the poor.  And, in so doing, he demonstrated a new model for leadership.

 

“Leadership is the ability to articulate a vision and get others to carry it out.” -Jeffrey Krames

 

Jeffrey Krames has written a new book about the pontiff, Lead with Humility: 12 Leadership Lessons from Pope FrancisHe offers a practical guide for how any leader can take the same principles to become an authentic and humble leader.  I asked Jeff a few questions about his research.

 

Be Authentic.

What is it about Pope Francis that has made him so incredibly popular?

He is absolutely the real thing. I call him “The Authentic Leader.” How rare is that today? No political leaders seem to do anything for the betterment of anyone but themselves, and only after polling the issue. That is the opposite of Pope Francis, who is the most compassionate pope I have experienced in my lifetime. It is why I have dubbed him the “anti-Hitler.”

 

“If we can develop a truly humble attitude, we can change the world.” -Pope Francis

 

 

Advocate for the Least of These

What attracted and inspired you, as a Jewish author, to research and write a book about the new Catholic pope?

The answer above answers this question in part. Growing up in a “Holocaust household” is a very difficult thing to do.  There are ghosts of all the people who have perished (and now my kids must grow up as third generation survivor).  So I see Francis as the first person in my lifetime amazing enough to earn the moniker of the anti-Hitler.  He is the 21st century’s answer to the 20th century’s most malevolent mass-murderer.  Hitler hated and attempted to eradicate what he felt was society’s worst.  Francis works every day to lift up the people who have the least—the ones who have been relegated to “society’s dustbin.”

 

12 Leadership Lessons from Pope Francis

  1.  Lead with Humility.
  2. Smell Like Your Flock.
  3. Who Am I to Judge?
  4. Don’t Change-Reinvent.
  5. Make Inclusivity a Top Priority
  6. Avoid Insularity.
  7. Choose Pragmatism over Ideology.
  8. The Optics of Decision-Making.
  9. Run Your Organization Like a Field Hospital.
  10. Live on the Frontier.
  11. Overcoming vs. Sidestepping Adversity.
  12. Pay Attention to Non-Customers.

 

 

 

Pope Francis continues to gain popularity and press every month.  How will Pope Francis influence leaders in other organizations?

How to Develop Your Inner Edge

 

“If you want to be your best, you need to build on what’s brilliant about you.” -Joelle Jay

 

Leading On the Edge

Dr. Joelle K. Jay is an expert in personal leadership.  She has coached executives in numerous companies, written several books and numerous articles, and is a principle with the Leadership Research Institute, a global leadership development firm.

Reading Dr. Jay’s new book, The Inner Edge: The 10 Practices of Personal Leadership, I felt like I had hired a personal leadership coach.  She shares practices and principles that are enduring.  I had the opportunity to ask her a few questions to introduce her thinking to you.

 

“Better leadership equals better results – higher profits, bigger market share and a global advantage.” -Joelle Jay

 

What does it mean to lead on the edge?

“Leading on the edge” is about challenging ourselves to take the leadership position in our own lives – pushing ourselves not to sit back and hope for things to happen but getting out in front and making them happen with our own intent and effort.

 

“Most true happiness comes from one’s inner life.” -William Shirer

 

What are some of the benefits of mastering personal leadership?

I believe that everyone is a leader – if not the leader of a team or a company, at the very least the leader of his or her own life.  Strong companies have learned that better leadership equals better results – higher profits, bigger market share and a global advantage.  Personal leadership helps us get the results we want for ourselves – a more fulfilling career, a more rewarding experience, a happier life.

TheInnerEdge_CoverYour book outlines ten practices of personal leadership.  Let’s discuss a few of them. The first is “get clarity.”  How do you help leaders understand who they are and where they want to go?

I recently heard a speaker say, “Clarity is everything. Confusion is the enemy.”  In our fractured and distracted world, leaders need to learn to cut through the noise to hear their own voice.  They do this by asking themselves powerful questions – chief among them, “What do I want?”  When leaders can get clear about what they want, they can outline the steps to get there.

 

Tap Into Your Brilliance

I love “Tap into your brilliance” because I am often amazed at people’s strengths.  How does a leader encourage an environment where everyone is operating in the strong zone?

 

“Wherever you go, go with all your heart.” -Confucius

 

When leaders learn to leverage their strengths, they positively burst into action. Suddenly their efforts are infused with energy as they discover they can finally do things their way – the way that comes naturally to them and the way they do them best.  That has a contagious quality, so strengths-based leaders are naturally encouraged by their own successes to help the people around them – their managers, direct reports, their teams – to organize their activities around the strengths in the group.  It’s a more satisfying experience for everyone – but more than that, it’s also far more effective.

“See possibility” is another practice.  One technique you call is “Let it be easy.”  Would you elaborate on this practice for us?

Leading With Others in Mind

 

Who do you think of when you think of a servant leader
What are the traits of a servant leader?
Is it possible for an entire organization to have these characteristics?

 

KEEP READING TO LEARN HOW TO GET THE NEW FREE SERVANT LEADERSHIP E-BOOK

 

I love to watch baseball.  Live, up close:  Hearing the “thwack!” of the bat making contact, feeling the crowd take a collective breath as a ball heads for the outfield, peering through the dust to see if the runner made it to home plate.  There is something incredibly different about being there versus watching it on television.  It’s just not the same reading about the game in the newspaper the next morning.

 

“Servant leaders give more in value than they receive.” -Skip Prichard

 

Make the Choice to Learn

When I was young, I had the extraordinary opportunity to watch a different game.  It was also live and up close.  It was servant leadership at home.  My parents literally took people in from all walks of life, individuals who needed a place to heal for all sorts of reasons.  That childhood experience taught me the incredible lessons of a servant leader.  There’s nothing better than watching servant leaders in action, in person, live in the game.

It was early in my life when I started studying leadership.  Attending seminars and listening to teaching became a success habit.  Even more importantly, I realized what I didn’t know, what I had to learn, what I was missing.  I became determined to learn from those who were further along the leadership journey than I was.  Because of this, I began to seek out leaders and ask them questions.

What I’ve learned is that learning is a choice.  The most successful people I meet are constantly learning.  They realize that they don’t have all the answers.

 

“Servant leaders have your best interest in mind.” -Skip Prichard

 

Look for Opportunities to Learn and Share

I’ve run a few global companies and, as the CEO, have hit home runs and have also struck out.  Still, I’m always excited to keep improving my game.  The learning continues.

Launching this blog a few years ago, I decided to share what I am learning from my own experiences, from books I read, and from thought leaders in many industries.  Many of you have said these articles have helped you, but the real beneficiary has been me.  I learn to be a better leader every time I share one of these ideas.  And I also learn from your comments and engagement and the relationships I have established online.

Leaders realize that sharing and giving to others paves the way for more opportunities.  It reinforces ideas and opens unexpected doors.

Today I want to share a new resource.  It’s my free e-book, Servant Leadership: Leading With Others in Mind.  It is free to anyone who signs up on our e-mail list.  (Note: I will never sell your e-mail address.)  Signing up for these posts will help you become a more widely read, more informed leader.

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“A servant leader cultivates a culture of trust.” -Skip Prichard

 

“Servant leaders are not doormats, nor do they take on all of the work.” -Skip Prichard

 

“A servant leader takes care of himself in order to take care of others.” -Skip Prichard

 

“Servant leaders do not falsely take credit nor practice fake modesty.” -Skip Prichard

 

“A servant leader often realizes that she benefits as much from giving as the receiver.” -Skip Prichard