What Coffee, Hats, and Brooms Teach About Servant Leadership

 

Click above to watch the video interview with Howard Behar

“Leadership is about being of service to others, not being served by others. Be a mentor, not a boss.” -Howard Behar

 

The Importance of Servant Leadership

 

I have had the privilege of giving keynotes on servant leadership all over the world. I’m passionate about this leadership style, and I am always reading and learning all I can about it.

That’s why I am thrilled to talk with Howard Behar. Howard is the former President of Starbuck’s North America and the founding President of Starbucks International. When he joined, Starbucks had 28 stores and he helped grow it to over 15,000 stores on five continents. He was also on the Board of Directors for twelve years.

What I love about Howard is this: he could have stopped and enjoyed the fruits of his labor. But he instead mentors and teaches on servant leadership. He wrote two books:

 

It’s Not About the Coffee

 

And

 

The Magic Cup.

 

“The person who sweeps the floor should choose the broom.” -Howard Behar

 

Did you know that servant leadership played a major role in the growth of Starbucks? Did you know that its culture is based on the concepts?

 

“Do it because it’s right, not because it’s right for your resume.” -Howard Behar

 

We talked about a range of subjects: