Learn valuable business and life lessons from Frank Perdue. From improving culture to the customer experience, Frank was a pioneer.
Tag: customer experience
7 Tenets of Taxi Terry
7 Tips to create and deliver the Ultimate Customer Experience. Author Scott McKain shares what he learned on customer service from Taxi Terry
Reaching Your Peak Performance
Advice to help you reach your summit, your personal best, your peak performance. Scott Addis interview on reaching your potential.
5 Customer Service Lessons from the Department of Motor Vehicles
5 business lessons I learned from a long day at the DMV. Tips for creating a better customer experience.
4 Cornerstones to Create Distinction
What do you do when great isn’t good enough for your company? How do you distinguish yourself from others? Global expert Scott McKain on creating distinction.