If you are constantly juggling priorities and trying to keep it all together, you may not just need time management. You may need a new model. One that increase confidence and allows you to lead from a position of strength.
Jeremie, your newest book, 5 Gears: How to Be Present and Productive When There is Never Enough Time, coauthored with Steve Cockram is a thought-provoking new model of work-life balance. How did you develop it?
The book is a metaphor that we created to explain what we were seeing in each other as we were forming our company several years ago. Steve is British, and we had just moved to London, where I was learning how to smoothly drive a left-handed stick shift vehicle. As I lunged and ground the gears in our vehicle I used the analogy of why we are so often in the wrong gear at the wrong time socially and why we tend to disconnect and run people over figuratively.
Copyright Jeremie Kubicek and Steve Cockram, Used by Permission
Big data not only has the potential to usher in change, but it is already revolutionizing whole industries. Companies are collecting and utilizing data in ways that most of us are just beginning to understand. Some of us have followed stories of social media companies and how they use data. But it’s beyond that now. Televisions have been created that capture what you are saying. Flashlight apps on our phones have accessed your data. On the other hand, some companies have used data to make our lives easier and personalize our experience.
In Matters of Life and Data, Charles D. Morgan takes you on his personal journey from humble beginnings to CEO of First Orion Corp. He serves on numerous boards and notably was the CEO of Acxiom Corporation from 1972 to 2008. Recently, I had the opportunity to talk with him about his new memoir and his experience in the world of big data.
Warning: A flashlight phone app may access the data on your phone.
Most of us experience times when we feel like we are on top of our game and other times when we need to rebalance our priorities. How can we consistently stay in the place that works for us?
For many years, I have been a fan of Brian Tracy, one of the world’s top speakers with audiences exceeding 250,000 people each year. He is the author of over fifty books, including the bestselling Psychology of Achievement, which remains one of the top resources for personal development. His daughter Christina Stein is a speaker, author, and psychotherapist who focuses on work-life balance and female empowerment. The father-daughter duo teamed up to write Find Your Balance Point: Clarify Your Priorities, Simplify Your Life, and Achieve More. Recently, I had the opportunity to talk with Christina about their new work.
“True happiness is about serving others.” –Christina Stein
We are all unique individuals with our own values, vision, purpose, and goals. Each one of us has a different way of achieving true balance. Each person experiences true balance when he or she is operating at their own unique balance point. Your balance point is a state of alignment that you experience when your actions and efforts are a true reflection of your values. It is from your balance point that you experience the highest level of clarity, commitment, strength, and confidence to pursue your ambitions, both personally and professionally.
You want your efforts to have power, strength and meaning. In order to move forward with focus and intention you need be sure footed and feel grounded and balanced. In martial arts before you throw a punch you get into the ready stance so you know you are at optimum grounding to have the most power and resistance. Your balance point is your own unique ready stance for life.
You say we can achieve a false balance. What is this? How do we recognize it?
False balance is incongruence with your actions and your values. There are a couple ways to recognize when you are experiencing false balance:
You feel a little knot in your stomach all the time, and you’ve become so accustomed to this feeling that you think its normal.
At the end of a busy day you sit down and feel as though you spent the whole day doing things and yet accomplished nothing.
You are constantly feeling guilty about what you are doing and think you should be doing something else.
Nothing inspires you. Your life is monotonous and boring, every day rolls into the next and few things hold meaning for you.
When you are experiencing false balance you may do things to try and feel better, things associated with feeling good and aimed at achieving balance, but it is not a one size fits all. Things bring balance to us because they address a specific need, and unless you identify what you need you cannot successfully identify the solution.
“Your values lie at the core of your character.” –Tracy / Stein
My father passed away when he was 65 years old. I was born when he was 30, so many of the important events of my life happened 30 years after they did for him. When he died, I had an overwhelming sense that I was next in line. This caused me to think about my legacy and the impact that I was making. I asked myself if I was satisfied with my life, and the answer was no. I began to make some changes and that included writing about the process of creating a legacy.
“Leadership is the act of making things better for others.” -Andrew Thorn
The “arc of leadership” represents our own maturation as a leader. It helps us remember that life is a circular experience and that it is difficult for us to see it as a whole. When we pull out an arc, or a part of that circle, we can study it and understand it more effectively. Each arc calls us into movement and improvement.
“The measure of a society is not only what it does but the quality of its aspirations.” -Wade Davis
I’m interested in your view of balance. Your chapter on this subject is called “From Balance to Focus”. What does this mean?
A very lucky person, over the course of a 45 year career, will spend about 117,000 hours at work (average of 50 hours a week working), 131,000 hours sleeping (average of 8 hours a day sleeping), and 65,000 hours (average of 4 hours a day) taking care of personal responsibilities. This scenario would leave the lucky person with a little more than 50,000 hours to use however he or she wants.
Unfortunately, most of us work longer, sleep less, encumber life with unnecessary personal responsibilities and then find ourselves too tired to make our free time matter. Just by looking at the hours, we can see that there is no way to balance the number of hours between work and life. We need to work to provide for our needs. Instead of trying to balance the time, we must spend time focusing our efforts into meaningful work.
The time we spend at work is the time when we are most awake, most alert, most focused on what we want, most productive and most engaged. Once we focus on where we want to work and how we will contribute what we know we must contribute, we find ourselves full of energy at the end of the work day, which in turn means that I can use my 50,000 hours more effectively, too.
How do you coach clients to understand ‘purpose’?
I think it is important that we understand that purpose is a moving target. In other words, purpose is different during the different seasons of life. Sometimes we hang on to a purpose for too long or we let it go too soon. This is why we must be constantly evaluating what we find to be meaningful. When we connect to meaning, our purposes come into focus, too. When we can see purpose for what it is – the guiding force of why we do what we do, then we can begin to also know what to do. I use one or two questions to connect my clients to purpose: (1) Why do I want to do this? & (2) If this were my last day, would I still be willing to do what I am about to do? Once these questions are answered, there are very few doubts about purpose. I don’t want to make it any more complicated than this.
“If your actions inspire others to dream more, learn more, do more and become more, you are a leader.” -John Quincy Adams
“Does your performance reflect your potential?” is a question posed by Scott Addis in the introduction of his new book. It’s a question I have often asked of myself and of others over the years. Reaching your potential, hitting peak performance, and achieving your best self are different ways to talk about the subject of personal success. I recently had the opportunity to talk with Scott about his thoughts on maximizing performance.
Confident people risk security to achieve higher levels of growth and independence. -Scott Addis
Scott Addis is the President and CEO of The Addis Group and Beyond Insurance, and author of SUMMIT: Reach Your Peak And Elevate Your Customers’ Experience. Beyond Insurance is a coaching and consulting company whose purpose is to transform the process that insurance agents, brokers and carriers use when working with clients. Scott is recognized as an industry leader having been awarded the Inc. Magazine’s “Entrepreneur of the Year” Award as well as “25 Most Innovative Agents in America”.
SUMMIT is divided into four elevations. What are the four elevations? Why is the book organized this way?
When it came to putting the material into a book, I thought it seemed natural to organize and edit the writings into a sequence that reflected a progression from individual skill development to business relationships to the customer experience. Summit is therefore divided into the following four elevations:
Elevation I: Preparing for the Climb (Developing Your Personal Readiness)
Elevation II: Setting up Base Camp (Preparing to Present Yourself to Others)
Elevation III: On to the Summit (Focusing on the Customer Experience)
Elevation IV: The Final Ascent (Discovering Your Inner Strengths)
In Elevation I, you emphasize the importance of paying attention to four performance indicators and developing them as the reader progresses. One of these performance indicators is natural strength. Why is it crucial to focus on honing natural strengths rather than improving weaknesses?
Every person who has ever lived has natural strengths (also known as Unique Abilities) though most people are not conscious of them. Because of this lack of awareness, these people have not experienced the infinite rewards that come from being able to harness and develop their natural talents and pursue their passions wholeheartedly. The more you are able to recognize your natural strengths and shape your life around them, the more freedom, success and happiness you will experience. Your Unique Abilities (i.e., Natural Strengths) have four characteristics:
A superior ability that other people notice and value
Love doing it and want to do it as much as possible
Energizing for you and others around you
You keep getting better, never running out of possibilities for further improvement
Most individuals are not able to identify their natural strengths, let alone concentrate on them, because they are trapped by childhood training. We learn at a young age that the secret to success in life is working on our weaknesses. Unfortunately, it is the focus on weaknesses that results in a sense of deficiency, failure and guilt. As a result, our lives are filled with frustration, wasted potential and missed opportunities. Letting go of these “lack of abilities” to focus on the things you love is a key to maximizing your performance.
Innovation is the lifeblood of the peak performer. -Scott Addis
In Elevation III, you discuss the customer experience. What is the customer experience? Why are the first impressions so significant in building customer relationships?
The Customer Experience Journey is the sum of all experiences that the customer has with you and your firm, the actions and results that make the customer feel important, understood, heard and respected. Each customer interaction molds and shapes the Journey.
A first impression is the mark you make in the first moments of interacting with someone. This impression has a strong effect on one’s intellect, feelings, or conscience.
It is interesting to note that the brain is immensely perceptive and takes into account every minor detail of another’s facial features. The sight and sound around us are picked up by sense organs and the signals are passed to the brain. These signals are then compared to the memories of past experiences. The interpretations of these signals play a key role in forming the first impression.
In your book, you write: “Work-life balance remains my biggest challenge in my quest to reach the peak.” How do you define work-life balance? Why is it difficult to achieve equilibrium between the two?
The term “work/life balance” first appeared in the 1970’s. The expression means having equilibrium among all the priorities in your life. It is interesting to note that this state of balance differs from person to person. However, if there is little or no balance over an extended period of time, the vast majority of people experience stress and, eventually, burnout.
Today’s intense, competitive business climate has created corporate cultures that demand more and more from professionals. To get ahead, 60 to 70 hour work weeks appear to be the new standard.
Goal setting is also very important on the climb. Why is mental imagery, or visualization, a key component of successful goal setting?
Visualization allows you to see yourself at some point in the future, while goals offer a road map to reach these visions. There is nothing more rewarding than having visions, setting goals, launching into action and persisting until you reach your destination. The key to goal setting is your ability to turn this vision into reality.
Mental imagery is essential to goal setting. Your ability to see yourself at the point of goal actualization is a key component to successful goal setting. Goal setting breaks down unless you have great clarity about your vision.
“The last few steps of the climb will be the toughest, yet the most rewarding. They will require mental toughness, commitment, drive, self-discipline, positive attitude, and positive self-image. It is when you make your final ascent that you will discover your inner strengths.” –F Scott Addis
Why is a positive first impression so important? What are some tips you can offer our listeners or readers on creating a positive first impression?