1 Japanese Business Skill We Should All Master

Japan

1 Skill to Master

Because I do business all over the world, I have the opportunity to travel and learn unique skills. Unless you want to see quick disaster, it’s important to prepare carefully when meeting with counterparts from other cultures.

Recently, I had the opportunity to visit Japan. My experience with Japanese business leaders has always been positive. I appreciate the unique culture. On this trip, I was once again struck by the Japanese hospitality, by their respect, deference, and kindness.

If you’ve ever studied Japanese business etiquette, you may know that the norms are very different from Western standards.

  • Rank and title are more meaningful than in the United States.
  • Polite conversation normally requires frequent expressions of gratitude.
  • Slightly bowing shows respect.
  • Where to sit at a negotiation table, or at dinner, is carefully orchestrated by rank and standing.
  • Business cards are exchanged with intention. Hold the business card with both hands and show respect to the person with a slight bow to it. Never put the card in your back pocket or casually put it away. Instead, place it close to your heart in a card case.
  • The group is more important than the individual.
  • Slurping soup is proper etiquette and shows your appreciation.
  • Giving gifts is very important and is a ritualistic exchange.
  • Toasting is important at dinner.
  • Nodding is customary to show attention and comprehension.
  • Nine is an unlucky number in Japan, making the subtitle of my new book problematic. Too late!

The list goes on and on.

japanese pond

 

“Nothing strengthens authority so much as silence.” –Leonardo da Vinci

 

The Skill of Silence

There’s one particular skill, or habit, that I particularly noted. Japanese are much more comfortable with silence than in many other parts of the world.

9 Secrets to Creating a Successful Future

In the spirit of Fish! and The Go-Giver, Skip Prichard draws on a lifetime of studying success to share the 9 mistakes wildly accomplished people know not to make, so you can avoid them too!

What if the world’s most accomplished people are so successful because they avoid nine pitfalls in life that the rest of us are not aware of? In this self-help wrapped in fiction tale, Skip Prichard introduces a young man named David who with each passing day is becoming more disheartened and stressed. His life isn’t turning out the way he thought it would. Despite having a decent job, apartment and friends, his life just feels hollow…until one day he meets a mysterious young woman and everything starts to change. David will meet nine people who have each discovered a core truth of achieving a successful and satisfying life by recognizing a key mistake they were making.

Like David, most of us are repeating the same mistakes, and while we may learn from them it is often too late and the lesson comes with a good dose of pain. But what if we could identify the mistakes before we made them? This little parable is packed with wisdom that will help you discover and follow your personal purpose, push beyond your perceived capabilities and achieve more than you ever dreamed possible.

Visit www.thebookofmistakes.com for more information.

Be a Force for Change

violent leadership

Violent Leadership: Be a Force For Change

 

To achieve a goal, you need planning, action, risk and disruption. In Violent Leadership: Be a Force for Change, Wesley Middleton argues that leaders should be a force for change.

Wesley Middleton is the author of Violent Leadership: Be a Force for Change, co-founder and managing partner of Middleton Raines + Zapata LLP, a tax and accounting services firm.

I recently spoke to Wesley about his book.

 

“The word refers to a distinctive type of leadership that is passionate, innovative, and disruptive and above all takes things by force.” -Wesley Middleton

 

Wesley, I’ve studied every type of leadership you can imagine. I’ve attended every seminar and read literally thousands of books. But this is a first. Violent leadership. Tell us more about this and why and how you started writing about it.

As I grew in my business, I learned that my ideas and thoughts weren’t “normal” for my profession. At the time, I didn’t recognize it. I believed that everything I was saying and doing was what everyone thought. It was when I started hearing “no” a lot and other professionals began questioning my ideas that I realized I was not thinking like everyone else. Because of that I began to write my experiences in short blog fashion and began to capture my thoughts and ideas on paper. After writing several articles and blogs, I realized I had a theme that was rooted in my faith. I lived by Matthew 11:12.

Matthew 11:12 (KJV) reads, “The kingdom of heaven suffereth violence and the violent take it by force.” The Modern English version says, “The kingdom of heaven is forcefully advanced, and the strong take it by force.” I was living by those incredible words: violence as force and as leadership.

Due to the obvious nature of the word violent, I kept it to myself. The phrase “Violent Leadership” is not something you would expect to see in the business world, yet it was what I lived by. The word refers to a distinctive type of leadership that is passionate, innovative, and disruptive and above all takes things by force. It does not refer to fighting, anger, or brutality. It is a positive and energetic pursuit of purpose and success. I decided to tell the world.

violent leadership book coverViolent Leadership has been my style of leadership from day one. It has evolved and grown, been tempered and threatened with termination, but it is still at the core of my belief that goals and success do not just happen. Achievement takes planning, action, risk, and disruption—it takes Violent Leadership.

 

 

“Be the thermostat that sets the tone and culture in your firm.” -Wesley Middleton

 

Have a Willingness to Fail

How to Believe In Yourself

3 Steps to Turn It All Around

It was the great Earl Nightingale’s voice that pulled Jim Cathcart from a life of mediocrity into one pursuing greatness.

In this powerful Tedx Talk, Jim explains how to believe in yourself. See why it has been viewed over 1 million times!

Jim asks a powerful question: “How would the person I’d like to be, do the things I’m about to do?”

Three steps can turn things around for you:

  1. Respect your nature.
  2. Know your nature.
  3. Apply your nature.

Learn from a simple acorn how you can become a great oak.

“How would the person I’d like to be, do the things I’m about to do?” –Jim Cathcart

 

“Nurture your nature.” –Jim Cathcart

How to Lead in the Moment

impromptu speaking

Impromptu Leadership

Leaders today must be quick on their feet, have a ready answer, and operate at net speed.

Your credibility drops with ums and ahs.

Your leadership brand is sullied by blank stares or unclear answers.

No one is perfect, but it’s important to read an audience. It’s often important to improvise.

I know that I often credit my extemporaneous speaking to my early forensics club in high school and college, skills that I depend on every single day as the CEO of a global organization. It’s not something you’re born with, but something you can learn through careful practice and preparation.

Judith Humphrey, in her new book, Impromptu: Leading in the Moment, provides a perfect opportunity for every one of us to up our game and improve our skills. I’m always on a quest to improve my skills in this area, and that’s why I welcomed her book into my self-development arsenal.

I followed up with Judith to talk about her work in this area. Judith Humphrey is founder of The Humphrey Group Inc., a top tier communications firm. For over thirty years, she has been a communications coach and speaker. She’s also a columnist for Fast Company.

 

The Importance of Extemporaneous Speaking

Why is extemporaneous speaking so important? 

Off-the-cuff remarks have become the new normal for business leaders. Organizations have flattened, and knowledge and decision-making are decentralized. Not long ago, messages were delivered from “on high.” Only those in the C-suite seemed to be empowered. Now leaders at all levels are speaking out and communicating in a more open, authentic, and informal manner.

Such everyday communications involve leading in the moment and speaking spontaneously. This is leadership in the organization of the twenty-first century. It takes place in corridors, elevators, meetings, interviews, networking events, and chats. Many small stages have replaced the big stage, and impromptu communication has become far more important than scripted speaking.

 

“Good impromptu speaking is a matter of words, scripts, and presence.” -Judith Humphrey

 

Most people think impromptu speaking would be an innate skill; you have it or you don’t. But you point out that it’s a skill you develop. Would you share some historical examples of people who practiced their extemporaneous speaking skills?

History provides many examples of individuals who faced the challenge of impromptu speaking—and discovered how to measure up to that challenge.

Abraham Lincoln told young lawyers that “extemporaneous speaking should be practiced and cultivated.” He showed his own gifts as a spontaneous speaker in the famous Lincoln-Douglas debates. Mark Twain talked about needing several hours to prepare an impromptu speech. Winston Churchill also believed in the value of preparing impromptu remarks. In one oft-quoted example, he paused before exiting his car as his driver opened the door for him, saying, “Please wait a moment, I’m still going over my ‘extemporaneous remarks.” Lou Gehrig prepared for his “Farewell to Baseball” speech, but did not read a text–he spoke spontaneously and without notes. And one of the greatest examples of prepared spontaneity is Martin Luther King’s “I Have a Dream” speech, in which he improvised the centerpiece of the speech.

Even though we think of impromptu speaking as winging it, we do ourselves a disservice when we don’t prepare. In fact, the word “Impromptu” derives from the Latin in promptu meaning “in readiness.”

 

“Spontaneous, nonhierarchical dialogue is the new narrative for business leaders.” -Judith Humphrey

 

Embrace the Impromptu Mindset

What’s the impromptu mindset?

The impromptu mindset begins with intention – the willingness to see every situation as a potential leadership opportunity, whether it is an encounter in the corridor, an exchange in the elevator, or a comment interjected in a meeting dialogue. This intentionality is paramount for any leader who wants to make the most of impromptu opportunities.

Beyond that, the impromptu mindset includes the willingness to listen—to be engaged in what others say. Listening is critical if one is to avoid the one-way monologue that defined traditional executive communications.

The impromptu mindset also involves authenticity. Never before have leaders had to be so open with their audiences. Authentic leaders are comfortable in sharing their ideas, values, beliefs, vulnerabilities, and stories.

Finally, the impromptu mindset includes respectfulness and the ability to focus: everyday audiences need to be respected because each encounter involves—and can strengthen—a relationship. And in speaking off-the-cuff it’s critical to focus, because your impromptu audiences expect you to be there, truly present, for them.

 

“The most successful executives and managers see every encounter as a potential leadership moment.” -Judith Humphrey

 

How do you read your audience in advance?