9 Ways to Make Your Customers Happy

How to Make Your Customers Happy

 

$83 Billion is the cost of poor customer service in the U.S.

 

We’ve all seen poor customer service. There are times when it’s only slightly off and times when we are astonished at how bad it can be. And then there are the times when we are wowed with such amazing, friendly, caring service that we have to tell everyone about it.

 

Only 4% of dissatisfied customers contact the business.

 

Customer service is the lifeblood of business. We all crave an authentic experience that makes us feel valued.

Here are 9 ways to make your customer happy:

 

9-ways-to-make-your-customers-happy

 

86% of consumers stop doing business due to a bad experience.

 

9 out of 10 would pay more for a superior experience.

 

Thanks to Headway Capital for providing this infographic.