Customer service expert Shep Hyken shares ways to create repeat, loyal customers who are happy to recommend your business.
Category: Interview
4 Forces that Shape an Organization’s Success
Four forces shape company culture. Leaders can learn how to enhance employee satisfaction, boost productivity, or launch a new initiative. THE CULTURE PUZZLE
The Journey Beyond Fear: 3 Pillars of Positivity
Journey beyond fear. Pay more attention to the emotions shaping our choices. Our emotions will determine what we see when we look out at the world.
Why the Best Strategies Blend the Digital and Physical
Digital + Traditional = Success Business leaders are continually told they need to embrace digital disruption wholeheartedly to thrive in the 21st Century. Legacy companies, we hear, are all doomed to fail unless they double down on the latest digital innovations, and disruptors are ordained to take over the world. Digital innovation is the answer […]
How to Win through Structured and Inclusive Hiring
A step-by-step guide for implementing a structured hiring process that attracts great talent and turns hiring into a competitive advantage.