Lead INSIDE the Box for Efficiency and Effectiveness

How Leaders Can Be More Efficient and Effective

Last year, I was reading the dramatic account of a hard-charging executive who suffered a heart attack. The post was about the need for balance, but it was more than a wake-up call.  What struck me about this post, however, was not the lessons he taught us from his painful experience, not the, “Oh, I hope this doesn’t happen to me” feeling we have when reading these posts, but the name of the hospital he went to. It was here in Dublin, Ohio!


“A leader’s job is to help people move to a position of improved performance.” –Figliuolo / Prince


That meant that one of the people who regularly shares my posts and vice versa lived in my town. Social media amazes me. A quickly dashed off email and the two of us found ourselves in Starbucks where I heard more about his compelling story. I’m still amazed at how Twitter and blogging create opportunities like this one.


“Great leaders think about talent management every day.”–Figliuolo/Prince


Lead INSIDE the Box

20141017 LItB Cover V3Let me introduce you to Mike Figliuolo. Mike is the founder of thoughtLEADERS, LLC, a leadership development firm. He is also the author of One Piece of Paper: The Simple Approach to Powerful, Personal Leadership. His latest book was just released and was co-written with Victor Prince, former COO of the Consumer Financial Protection Bureau and now a strategy consultant.

We recently got together to talk about this book, Lead Inside the Box: How Smart Leaders Guide Their Teams to Exceptional Results.

Mike and Victor have built a powerful framework designed to help leaders be more efficient and more effective at the same time. It starts with the recognition that we, as leaders, are often overworked and not as effective as we could be.

  • Where am I spending my time?
  • With whom?
  • Am I treating each person the same when different approaches would create better results?


“Your leadership success hinges upon your ability to get people to perform well.” –Figliuolo/Prince


If I understand the “box” and apply the techniques correctly, I can be more proactive, more thoughtful, and more impactful with my team members.

20150410 Leadership Matrix

5 Lessons on Innovation from Outlander’s Diana Gabaldon

A Creative Force

One of the most innovative people I have ever met is my friend Diana Gabaldon. Last year, her wildly popular Outlander novels became even more popular as the new television series was released. Whether you are reading her Outlander series or her Lord John novels, you will be hard pressed to categorize her writing. Most critics give up and classify her work with a list of descriptive words ranging from historical fiction and romance to mystery and adventure.

However you describe her novels, you may find it even more challenging to describe the author. Diana is equal parts scholar, writer and historian. Mix in a bit of archivist; stir in comic book writing, and the unique recipe begins to take shape.

When I first met Diana, I had not read any of her books. She captivated me by the way she told a story. How she went from college professor to best-selling author was a story I will never forget.

Here are a few lessons I learned from the impossible-to-describe creative force named Diana Gabaldon:


Lessons from A Creative Mind

1. Try….why not take a chance? 

It seems that most people have an idea, think they should do something, and then push that dream into a drawer. They never really give it a go.

Years ago, Diana read comic books. She felt the writing quality was declining and that she could do it herself. Have you ever felt that way? You see something and think, “I can do better.” Most of us have. What sets Diana apart is that she didn’t stop there. She investigated. She found out who was in charge and then turned in a submission.

Years later, Diana would take a different chance. She thought that she would like to try writing a novel. That try, what she calls the novel she was writing for “practice,” became Outlander.

What idea have you had that you have left in that drawer? What could you do to give birth to something new?


2. Study…for the love of creating.

Long before her mega success as an author, Diana spent years as a university professor.  She has a PhD in Quantitative Behavioral Ecology. She also holds degrees in marine biology and zoology. That type of academic success shows an underlying love of learning.

And it’s that same love of learning she uses in the meticulous research for her books.  Her fiction books are known for their accuracy, and it is no wonder.  Her personal library includes thousands of books. Her Arizona home alone contains over 1500 reference works on topics such as warfare techniques, poisons and history. Some of the topics are very specific, such as the art of passementarie (the knotted tassels on 18th century furnishings) or the 126 books on herbals. If you have been searching for Sam Johnson’s Dictionary (1755) or Captain Francis Grose’s A Dictionary of the Vulgar Tongue (1811), look no further.

Often people look for the shortcuts to success. You may hear that Diana decided to write a book and then found herself on the NYT list. The truth is that great public success is almost always the result of planting, tilling and working in private.

Diana Gabaldon's bookcase, Used by Permission Diana Gabaldon’s bookcase, Used by Permission


3. Fail…and keep going!

Quotes and Leadership Lessons from Joel Osteen

Qualities of A Winner

You Can, You Will: 8 Undeniable Qualities of a Winner is the latest book by Joel Osteen. Fans of Joel Osteen’s positive message will enjoy the stories throughout the book of inspiration and encouragement.

A few years ago, I had the opportunity to talk with Joel, who is the pastor of Lakewood, the largest church in the U.S. He’s immediately recognizable from his television ministry, bestselling books and stadium appearances. Not too long ago, I noticed he has his own SiriusXM station.

My Mistakes

9781455575718As I look back on my earliest interviews for this website, I laugh. My first three in-person interviews included Pastor Joel Osteen, Secretary of State Condoleezza Rice and writer and producer John Carter Cash, the son of Johnny and June Carter Cash.

Let me be frank: I didn’t know what I was doing. I wasn’t a professional interviewer. My colleague, Drew Bordas, had vast video and audio experience.  At that point, I think his total experience was that he occasionally videotaped his kids at home. Looking at this interview, I am thankful that Joel was so kind, so encouraging, and so forgiving to allow us to stumble through it. What makes it more remarkable is if you know Joel Osteen’s backstory. Joel is a true pro when it comes to production. Before he stepped up to minister after his father passed away, he worked behind the scenes and became a video and audio expert.

Here are some lessons I learned from that visit.


6 Leadership Lessons


1. Don’t condemn and judge others.

He says it, but my visit proves he lives it, too.

How often we waste time condemning, criticizing and complaining.  It wastes time, drains energy, and is counterproductive.


2. Encourage others.

Not only was he unaffected by his platform and position, humbly spending time with us, but he also was incredibly encouraging. He frequently quotes Proverbs 15:4:  “A gentle tongue brings healing.”

Organizations thrive when individuals are recognized and encouraged.

“A gentle tongue brings healing.” -Prov. 15:4


3. Find your life purpose.

Whatever you do, you want it to be in line with your life purpose. Observing Joel, I can see that he knows his own gifts and his purpose.  He focuses his energy and talent on it.  He genuinely wants everyone to have a blessed life, and he believes in the positive nature of people.

An organization with a unifying purpose will galvanize everyone to achieve.


4. Choose happiness.

As he says, “Whatever challenges you may face, whatever circumstances are weighing you down, you can choose your response.  How you live your life is totally up to you.”  His books are full of strategies on how to live a happier, more abundant life.


5.  Know what to ignore.

The Only Question that Matters in Personal Branding

Managing A Personal Brand

My friend Robert D. Smith is a master of branding and a creative force. For decades, he has managed the career of best-selling author and speaker Andy Andrews.  In addition to his work with Andy, he is regularly sought after by some of the biggest names for his expert advice, creativity, and innovative approaches.


“Whether you think it or not, you are a brand.” @TheRobertD


Recently, I spent some time visiting with him in his home and office in Tennessee.  Most people know Robert as THE Robert D.  His energy is so intense that, to prepare, I downed a double espresso before our interview.  I shouldn’t have bothered because just talking with him is like plugging into an unending energy source.

In our video interview, you will hear THE Robert D’s advice on building a personal brand.

What’s the number one question that THE Robert D asks himself to know whether a person will succeed?  Drum roll….

Are you coachable?

Interestingly, when I hire an executive, that is also my number one question. Because if you are not teachable, it usually means you are arrogant. If you aspire to serve others, you are always trying to remain coachable.


“Winning is defined by the legacy you create.” @TheRobertD


Here are a few highlights from our discussion:

  • Anyone can have a personal brand. “Whether you think it or not, you are a brand.” How you look, dress, talk is part of your brand.

Procrastinate on Purpose

Learn How to Be A Multiplier

If you’ve tried all of the tips, tricks, tools, apps, checklists, planners and technology gimmicks to improve your productivity, you may wonder why it is that you still haven’t mastered your time.


“Creating the next level of results requires the next level of thinking.” –Rory Vaden


My friend Rory Vaden, cofounder of international company Southwestern Consulting, NYT bestselling author of Take the Stairs: 7 Steps to Achieving True Success, says that:

  • Everything you know about time management is wrong.
  • The most productive people in the world do things differently.
  • We need to understand the emotional aspects of time management.
  • We need to learn how to multiply our time.
  • We need to learn how to procrastinate on purpose.

9780399170621His new book, Procrastinate on Purpose: 5 Permissions to Multiply Your Time has just been released. A few weeks ago, I sat down with Rory to talk about his extensive research into time management.

If you want to be more productive, more effective, more impactful – and who doesn’t – Rory’s research will propel you along.

3 Types of Procrastination

Learn about the 3 different types of procrastination: