How to Orchestrate Your Attitude

Choose A Positive Attitude
This is a guest post by Lee Colan and Julie Davis-Colan of The L Group, Inc., a consulting firm that has served leaders at every level since 1999. They are the authors of Getting the Best from Yourself and Others.

Your Attitude Determines Your Success

How do you measure success? Is it by financial security, career growth, community involvement, quality of relationships, spiritual centeredness or the legacy you leave? Whichever measure you choose, your attitude is the single most important factor in achieving success.

 

“Your attitude is the single most important factor in achieving success.”

 

The topic of attitude can be conceptual and confusing. In fact, as we go through life we often hear phrases like, “Keep your chin up,” “Look on the bright side,” or “You need a winning attitude.” Unfortunately, we seldom know how to convert these soft sayings into hard results.

The great news is that even in the worst situations – a victim of a natural disaster, prisoner of war, target of abuse or when hit by a string of unfortunate circumstances – your attitude is something you can always control!

When we control our attitude we influence how our body responds and performs. Where our thoughts and attitudes go, our bodies follow. For example, blushing is a physical reaction to a mere thought. If we have this kind of reaction to a thought, is it such a leap of faith to believe that we can orchestrate our attitudes to affect our bodies in beneficial ways?

 

“The choice of attitude is yours. Tomorrow you will become what you choose today.”

 

A landmark study shed light on the ultimate benefit of a positive attitude. In this particular study, participants who were more positive lived an average of 10 years longer than the other participants. Considering that smoking has been shown to reduce life expectancy by 5.5 years for men and 7 years for women, your attitude might be a health risk factor worth paying real attention to.

The choice of attitude is yours. Tomorrow you will become what you choose today.

 

Study: positive participants lived 10 years longer than other participants.

 

A Script for Orchestrating Attitude

There are three aspects of the script that work in concert: thoughts, words and actions. By orchestrating each aspect with conscious responses, we positively influence our beliefs, commitments and results.

 

Orchestrating Attitude Script

 

The script plays out like this:

  • Thoughts, the way we choose to interpret our world, directly influence our beliefs.
  • Beliefs directly influence the words we choose to speak to others, and more importantly, to ourselves.
  • Words reflect our commitments to ourselves and others.
  • Commitments influence our choice of actions.
  • Finally, our actions directly influence the results we achieve.

This script is self-reinforcing, for better or for worse. The results we achieve reinforce our thoughts, and the same script is played out again. So, it all starts with our thoughts. Our thoughts today influence our results tomorrow.

Improve Your Management Skills in One Minute

One Minute

Management Minutes

 

Looking for meaning in your work?

Need to find new ways to adapt?

Are you managing a team and need some tips?

Ken Blanchard and Spencer Johnson are two of my very favorite authors. Years ago, they teamed up to write the #1 bestseller The One Minute Manager. It has sold millions and millions of copies. They have just released The New One Minute Manager. Like the first version, it is a powerful, easily read story with easily digestible lessons for managers. Recently, I spoke with Ken about the new book.

 

“The best minute I spend is the one I invest in people.” -Blanchard/Johnson

 

Making the Complex Simple

One Minute ManagerWhy do you think The New One Minute Manager became such a worldwide bestseller?

The original book was such a ridiculous success—it spent over two years on the New York Times bestseller list—that I knew I couldn’t take full credit for it. I think it was the right book at the right time. Before The One Minute Manager, business books tended to be rather long and dry. My coauthor, Spencer Johnson, was a children’s book writer; I’d been a college professor but had never been a fan of overly complicated writing. Our goal was to take a complex subject—management—and present some simple solutions that worked. People all over the world responded to the way we did that.

 

Leadership Tip: Catch people doing something right.

 

From Top-Down to Side-by-Side

Why a “NEW” version?

A couple of years ago our publisher came to us wanting to release an e-book of the original edition. When Spencer and I started to read the original edition, we realized how much the world had changed since 1982, the year it was published. For example, in the old book, the One Minute Manager was still using an intercom!

Here in the 21st century, not only has technology progressed, so have a lot of things. People are different today. They want to find meaning in their work and be appreciated for their efforts. This has changed the way effective leaders interact with the people who report to them. In the 1980s, command-and-control, top-down leadership was still a way of life. Today’s leadership is more of a side-by-side, partnership relationship.

 

Leadership Tip: Praise people as soon as possible.

 

One Minute Re-Direct

One Minute Re-Directs are new. How do they work? Where did the idea originate?

How to Drive Superior Results By Serving Others

Dare to Serve: Driving Superior Results by Serving Otheres

A Bold Ambition to Serve

Do you love the people you’ve decided to serve?

It has been my privilege and passion to speak about servant leadership in forums all over the world. My free e-book on Leading With Others In Mind has been downloaded thousands of times around the world.

Not too long ago, I read a compelling new book on the topic, Dare to Serve: How to Drive Superior Results by Serving Others. The author is not just an author, but the CEO of Popeyes Louisiana Kitchen, Inc., a multibillion-dollar global chain. Prior to Popeyes, she held leadership positions at Yum! Brands, Domino’s Pizza, RJR Nabisco, the Gillette Company, and P&G.

Back to the opening question: Do you love the people you’ve decided to serve?

Cheryl asks that tough question in this book and goes on to explain why the answer is key to delivering superior results.

 

“Most of us…have jobs that are too small for our spirits.” –Studs Terkel

 

Fired! How a Humbling Event Changed Everything

Cheryl, your book, Dare to Serve: How to Drive Superior Results by Serving Others, starts out with a humble account of you getting fired. That seems to have been a turning point for you personally and professionally. How did this contribute to your beliefs?

Thankfully there have been several humbling events in my life – events that reminded me that I am not in control, I am not God. I have found the trials in my life, like facing breast cancer or getting fired from KFC, were the events that led me to new insights and personal growth. They have made me a better person and a better leader.

Losing my job made me question my leadership and business capability. This crisis of confidence led me to a ruthless review of my wiring, my strengths, my values and my experiences. In that process, I gained conviction about who I was and importantly, what kind of leader I wanted to be. When I came to the Popeyes opportunity, I was refreshed and ready to lead out of these convictions.

 

“You prove what you measure.” –Popeyes Mantra

 

Cheryl Bachelder, Used by Permission Cheryl Bachelder, Used by Permission

The Benefits of Daring to Serve

Would you share some of the benefits leaders receive if they adopt the Dare to Serve leadership model?

The benefits are many. Leading this way has been the most exciting, challenging, and rewarding experience of my career. And I think the Leadership Team at Popeyes would say the same thing.

It has been incredibly challenging to transform the culture, the business, and the leaders simultaneously. Chasing the bold goals sets the bar high – which leads us to be more innovative – which leads us go assemble amazing people – which leads us to be tenacious and determined to get to the daring destination. We are better leaders because we are stretching and learning continuously.

The decision to serve our franchise owners well has focused us on a process of building alignment – to define the problem together and to solve together – and has built strong, productive relationships with our most important partners. Sometimes this feels slow or inefficient, but once aligned, it has enabled incredible speed to market.

And finally, the rewarding experience of bringing together a capable team – then nurturing and developing their leadership qualities. This is essential to performance in a fast growing company, but it is also important, purposeful work that can leave a legacy of future leaders.

 

“Personal purpose accelerates employee engagement and organizational performance.” -@CABachelder

 

Set Off to a Daring Destination

How Leading From the Heart Will Change Your Organization

The Heart Led Leader

From the Heart

Think about the leaders you respect and admire. Chances are they distinguished themselves because they led with and from the heart. Heart-led leadership is the subject of Tommy Spaulding’s new book The Heart-Led Leader: How Living and Leading from the Heart Will Change Your Organization and Your Life. Tommy is the founder of Spaulding Companies, a leadership-development consulting firm based in Denver. He previously wrote It’s Not Just Who You Know. After reading and thoroughly enjoying his books, I had the opportunity to ask him some questions about his work in this area.

 

“Success is about building hearts, not resumes.” -Tommy Spaulding

 

How Heart-Led Leaders Are Different

What distinguishes a heart-led leader?

A heart-led leader serves others. They epitomize servant leadership. They are humble. They are genuine and sincere. They are transparent and vulnerable. They measure success not just on spreadsheets but on the amount of impact they (and their organizations) have on others. They believe love and results are two sides of the same coin.

Why do heart-led leaders produce better results?

For years we looked at servant leadership as a worthy leadership style that is beneficial to organizational culture but not necessarily tied to bottom-line results. Heart-Led Leaders are obsessed with achieving bottom-line results. But they also believe that love and results are two sides of the same coin. They believe that if they love what they do and who they do it for, it is hard not to produce extraordinary results.

Are you born a heart-led leader or are you able to acquire the characteristics over time?

This is a century old argument – are leaders born or are they made? I have always believed that although we may be born with certain characteristics and qualities, true heart-led leadership is a learned trait – just as one would learn how to ride a bike. If one chooses to become a heart-led leader, he or she can become one. But the 18-Inch Journey to become a Heart-Led Leader is a difficult one.

 

“Heart-led leaders have the self awareness to understand who they are.” -Tommy Spaulding

 

18 Principles of the Heart-Led Leader

You make the point that there are 18 inches between the head and the heart, and then provide 18 leadership principles to support the difference. Would you talk about one or two of these that stand out and why they are so important?

The Heart Led Leader The Heart Led Leader

I believe the journey to heart-led leadership is the 18-inches between your head and your heart. In my book, The Heart-Led Leader, I list 18 traits that I believe one must possess to become a heart-led leader—traits such a humility, passion, love, authenticity and vulnerability, etc. I think 21st century leaders must possess these qualities to be truly successful – to create impact, change and bottom-line results.

As an Eagle Scout myself, I was pulled into your personal example about when you wanted to be named Outstanding Scout. Would you share that story and what you learned about character?

Character is one of the 18-inches (traits) of heart-led leadership. I first learned of the importance of character at Boy Scout camp when I was a kid. The scout masters chose one scout at the end of summer camp that was awarded the “Most Outstanding Scout” award. It was the highest honor given to the one scout who demonstrated great leadership qualities. I wanted to win this award more than anything. That week during scout camp I worked harder than any of the other scouts. I got up early. I volunteered for everything. I earned more merit badges, and did whatever the scout masters asked of me.

At the end of the scout camp we had a huge camp fire celebration. And at the end of the evening the scout masters awarded the “Most Outstanding Scout” award. I was certain that I would win the award. I nearly started to stand up before they announced my name.

Lead INSIDE the Box for Efficiency and Effectiveness

How Leaders Can Be More Efficient and Effective

Last year, I was reading the dramatic account of a hard-charging executive who suffered a heart attack. The post was about the need for balance, but it was more than a wake-up call.  What struck me about this post, however, was not the lessons he taught us from his painful experience, not the, “Oh, I hope this doesn’t happen to me” feeling we have when reading these posts, but the name of the hospital he went to. It was here in Dublin, Ohio!

 

“A leader’s job is to help people move to a position of improved performance.” –Figliuolo / Prince

 

That meant that one of the people who regularly shares my posts and vice versa lived in my town. Social media amazes me. A quickly dashed off email and the two of us found ourselves in Starbucks where I heard more about his compelling story. I’m still amazed at how Twitter and blogging create opportunities like this one.

 

“Great leaders think about talent management every day.”–Figliuolo/Prince

 

Lead INSIDE the Box

20141017 LItB Cover V3Let me introduce you to Mike Figliuolo. Mike is the founder of thoughtLEADERS, LLC, a leadership development firm. He is also the author of One Piece of Paper: The Simple Approach to Powerful, Personal Leadership. His latest book was just released and was co-written with Victor Prince, former COO of the Consumer Financial Protection Bureau and now a strategy consultant.

We recently got together to talk about this book, Lead Inside the Box: How Smart Leaders Guide Their Teams to Exceptional Results.

Mike and Victor have built a powerful framework designed to help leaders be more efficient and more effective at the same time. It starts with the recognition that we, as leaders, are often overworked and not as effective as we could be.

  • Where am I spending my time?
  • With whom?
  • Am I treating each person the same when different approaches would create better results?

 

“Your leadership success hinges upon your ability to get people to perform well.” –Figliuolo/Prince

 

If I understand the “box” and apply the techniques correctly, I can be more proactive, more thoughtful, and more impactful with my team members.

20150410 Leadership Matrix