Failure Is Not Defeat

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This is a guest post by Tom Panaggio,
 Author of The Risk Advantage: Embracing the Entrepreneur’s Unexpected Edge. Tom is an entrepreneur who spends his time advising companies, speaking and spending time on the racetrack.

Vince Lombardi never admitted to failure. He always said that he never lost a game, he just ran out of time. To Lombardi, failure was not fatal; it did not mean that hope was lost. He simply refocused his team and made the necessary game strategy alterations. In his mind, he never lost or failed because he always made the necessary changes going forward.

There is a difference between failure and defeat. Failure is temporary, but defeat is permanent. I’d love to see the statistics for how many entrepreneurs mistook a failure as defeat and gave up. For anyone who accepts defeat, there is no hope, only regret.

 

Failure is temporary, but defeat is permanent. -Tom Panaggio

 

Today, I am an amateur race car driver. That obsession began in 1983 after I attended a sports car race at Daytona International Speedway. My background was in traditional athletics, and I knew nothing about racing or how to even begin to get involved. All I knew was that I wanted to do it. After conducting some research, I found that I needed to go to two accredited racing schools to qualify for a license, with the caveat that school number two must be a Sports Car Club of America (SCCA) sanctioned school. If I didn’t pass this second school, there would be no racing for me.

9781938416446The first school I attended, Skip Barber Racing School, supplied everything needed, including a real race car and all the safety equipment. The second SCCA school supplied only the racetrack and instructors; I needed to provide my own race car. By luck, I knew someone who owned a race car and was retired from driving. He was gracious enough to let me borrow his car if I paid to get it track ready. That turned out to be a mistake on his part.

I failed at the second racing school. Twice. In consecutive weekends, I failed due to mistakes. (Okay, I crashed both times.) The second failure caused the untimely death of the borrowed race car in a spectacular crash at over a hundred miles an hour. I can still see the track workers leaping from their protective bunker moments before I plowed into it.

Everyone told me to quit, to give up. They said that I didn’t have what it takes to be a race car driver. Even I had doubts, but my desire to race had not lessened. In fact, everyone else’s doubts made me want to prove that I could do it. I was determined, and I wouldn’t let failure defeat me.

Reaching Your Peak Performance

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“Does your performance reflect your potential?” is a question posed by Scott Addis in the introduction of his new book.  It’s a question I have often asked of myself and of others over the years. Reaching your potential, hitting peak performance, and achieving your best self are different ways to talk about the subject of personal success.  I recently had the opportunity to talk with Scott about his thoughts on maximizing performance.

Confident people risk security to achieve higher levels of growth and independence. -Scott Addis

 

Scott Addis is the President and CEO of The Addis Group and Beyond Insurance, and author of SUMMIT: Reach Your Peak And Elevate Your Customers’ Experience. Beyond Insurance is a coaching and consulting company whose purpose is to transform the process that insurance agents, brokers and carriers use when working with clients. Scott is recognized as an industry leader having been awarded the Inc. Magazine’s “Entrepreneur of the Year” Award as well as “25 Most Innovative Agents in America”.

SUMMIT is divided into four elevations.  What are the four elevations?  Why is the book organized this way?

When it came to putting the material into a book, I thought it seemed natural to organize and edit the writings into a sequence that reflected a progression from individual skill development to business relationships to the customer experience.  Summit is therefore divided into the following four elevations:

 

Elevation I: Preparing for the Climb (Developing Your Personal Readiness)

Elevation II:  Setting up Base Camp (Preparing to Present Yourself to Others)

Elevation III:  On to the Summit (Focusing on the Customer Experience)

Elevation IV:  The Final Ascent (Discovering Your Inner Strengths)

In Elevation I, you emphasize the importance of paying attention to four performance indicators and developing them as the reader progresses.  One of these performance indicators is natural strength.  Why is it crucial to focus on honing natural strengths rather than improving weaknesses?

Every person who has ever lived has natural strengths (also known as Unique Abilities) though most people are not conscious of them.  Because of this lack of awareness, these people have not experienced the infinite rewards that come from being able to harness and develop their natural talents and pursue their passions wholeheartedly.  The more you are able to recognize your natural strengths and shape your life around them, the more freedom, success and happiness you will experience.  Your Unique Abilities (i.e., Natural Strengths) have four characteristics:

  1. A superior ability that other people notice and value
  2. Love doing it and want to do it as much as possible
  3. Energizing for you and others around you
  4. You keep getting better, never running out of possibilities for further improvement

Most individuals are not able to identify their natural strengths, let alone concentrate on them, because they are trapped by childhood training.  We learn at a young age that the secret to success in life is working on our weaknesses.  Unfortunately, it is the focus on weaknesses that results in a sense of deficiency, failure and guilt.  As a result, our lives are filled with frustration, wasted potential and missed opportunities.  Letting go of these “lack of abilities” to focus on the things you love is a key to maximizing your performance.

 

Innovation is the lifeblood of the peak performer. -Scott Addis

 

In Elevation III, you discuss the customer experience.  What is the customer experience?  Why are the first impressions so significant in building customer relationships?

The Customer Experience Journey is the sum of all experiences that the customer has with you and your firm, the actions and results that make the customer feel important, understood, heard and respected.  Each customer interaction molds and shapes the Journey.

A first impression is the mark you make in the first moments of interacting with someone.  This impression has a strong effect on one’s intellect, feelings, or conscience.

It is interesting to note that the brain is immensely perceptive and takes into account every minor detail of another’s facial features.  The sight and sound around us are picked up by sense organs and the signals are passed to the brain.  These signals are then compared to the memories of past experiences.  The interpretations of these signals play a key role in forming the first impression.Addis_jacket.indd

In your book, you write:  “Work-life balance remains my biggest challenge in my quest to reach the peak.”  How do you define work-life balance?  Why is it difficult to achieve equilibrium between the two?

The term “work/life balance” first appeared in the 1970’s.  The expression means having equilibrium among all the priorities in your life.  It is interesting to note that this state of balance differs from person to person.  However, if there is little or no balance over an extended period of time, the vast majority of people experience stress and, eventually, burnout.

Today’s intense, competitive business climate has created corporate cultures that demand more and more from professionals.  To get ahead, 60 to 70 hour work weeks appear to be the new standard.

Goal setting is also very important on the climb.  Why is mental imagery, or visualization, a key component of successful goal setting?

Visualization allows you to see yourself at some point in the future, while goals offer a road map to reach these visions.  There is nothing more rewarding than having visions, setting goals, launching into action and persisting until you reach your destination.  The key to goal setting is your ability to turn this vision into reality.

Mental imagery is essential to goal setting.  Your ability to see yourself at the point of goal actualization is a key component to successful goal setting.  Goal setting breaks down unless you have great clarity about your vision.

“The last few steps of the climb will be the toughest, yet the most rewarding. They will require mental toughness, commitment, drive, self-discipline, positive attitude, and positive self-image.  It is when you make your final ascent that you will discover your inner strengths.” –F Scott Addis

Why is a positive first impression so important?  What are some tips you can offer our listeners or readers on creating a positive first impression?

10 Ways to Reduce Stress

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This is a guest post by Charu Chandra, an aspiring leader, entrepreneur, and blogger. Charu blogs about the beneficial effects of yoga and strength training and other things fitness-related at strongyogi.com.

 

A good leader is expected to always remain in control of his emotions.

But like it or not, things don’t always go according to plan, and leaders, even good ones, are prone to emotional outbursts. And if stress is not recognized and corrected early, it usually snowballs into bigger problems.

So, it is imperative that a leader remains calm at all times. As you may have experienced, situations only tend to get worse when approached with stress.

10 ways to reduce stress in your life

1) Tidy up your workspace/room.

A cluttered room or workspace is a great way to build up stress. I have noticed that removing all unnecessary items from my desk (all I have on my desk is my laptop and a glass of water), making my bed every morning, etc. keeps my mind really calm.

2) Tidy up your inbox/computer/desktop.

Since we spend a lot of time on our computers and smart phones, keeping them clutter-free is as important as keeping our physical workspace clean. For example, until recently, I had close to 7,000 unread e-mails in my inbox.  So I sat down for three hours and cleaned up the entire thing. Once I was done, I felt incredibly relaxed and peaceful.  So make sure you don’t let things get out of hand in the virtual world.

3) Speak your mind.

One of the sources of stress in my life was my roommate. He used to go to bed late and would always play video games loudly late at night when I was asleep. So, the second or third time I was disturbed, I got up from bed and talked to him about this. This helped a lot as I let go of the anger in me and also because the noise stopped. So, if something needs to be said, say it.

4) Pinpoint the source of your stress.

Stress is not always general. Sometimes, specific events or people can stress you out. For example, a job interview scheduled for tomorrow may be causing you stress today. In my experience, the best way to deal with such situations is to do everything you can to address it and leave the rest to god/fate/luck.

5) Give up control.

Trying to control situations too much can cause stress. Don’t misunderstand me, leaders should always be in control of a situation but shouldn’t expect to be in control of its outcome. A good leader adapts to whatever turn a situation takes and is always ready for anything. Using the interview example from above, I do my best to prepare for it and then relax. Because I know that there will always be unexpected events no matter how well I prepare.

6) Take a break.

If you’ve been working hard on something, taking a short break to get away from it all is always a good idea. Taking a walk, playing with an animal or a baby, watching television, listening to calming music, taking a nap and exercising are all great ways to de-stress. Find out what helps you relax.

Think Like an Elite Warrior to Lead and Succeed

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Mark Divine retired as a commander in the US Navy where he had served as a SEAL for 20 years. He holds an MBA from NYU and is the founder of SEALTFIT, NavySeals.com, and U.S. CrossFit.  You can follow him on Twitter. His latest book is The Way of the SEAL: Think Like an Elite Warrior to Lead and Succeed.

Mark, it’s great to have a chance to talk with you as everyone is thinking about New Year’s resolutions: how to make them, but more importantly, how to keep them. Your book is a blueprint for success and is packed with principles, ideas, methods, and specific actions all designed to change your life. We can’t cover even a fraction of them, but I want to ask you about just a few.

The best leaders keep their minds positively focused. –Mark Divine

 

Let’s start with visualization. You put it this way: “Visualize Powerfully.” How do you personally visualize your goals and your success?

I learned in the SEALs the importance of winning the mission (goal) in my mind before stepping off the ramp into the dark of the night.

What this means for me is a three step process:

Go after well defined targets

First, I ensure that the targets I go after are the right targets and are super well defined so I don’t waste valuable time and energy chasing impossible dreams or improbable projects. In the past I often had poorly defined new year goals that quickly fell by the wayside. That happened because they were the wrong targets, or poorly defined to begin with. I outline a powerful process for preventing this and selecting the right targets in my book.

Imagine what victory looks like

Second, I imagine what victory looks like for my target / goal. I see it as clearly and with as much detail as possible in my mind’s eye. In fact I have built an imaginary training space I call my ‘Mind Gym’ where I do this inner work. In the gym I see the outcomes of the goal, see myself achieving it and what my life is like after. I see myself as the type of person who CAN achieve the goal and possessing all the skills and knowledge necessary to crush it.

Review your goals daily

Third, I visit my mind gym daily to review the visualization while tackling the tasks and preliminary steps toward accomplishing the goal. This strengthens the image and eventually leads to greater confidence and certainty of mission success.

 

Decisiveness is a must for anyone seeking to gain momentum toward their critical targets. –Mark Divine

 

You talk about the importance of breathing in your book. Why is it so important and would you share one of your breathing exercises?

The Benefits of Deep Breathing

In a firefight or any intense situation, I learned to perform better by controlling my physiology and psychology. The key was learning how to breathe more powerfully. It is the first and most important of what I call the ‘big four of mental toughness’ skills. Deep diaphragmatic breathing, through the nose, brings two immediate and critical benefits for mission success:wayofseal_cov

First, It is a stress release mechanism because it stimulates the automatic nervous system’s calming function. We are riddled with stressors coming at us from all angles, many self-imposed, and this breathing technique slows down our heart rate, calms our body and allows us to get back in control of our physiology so we can direct it towards performance.

Second, it centers us by narrowing the range of our critical mind’s thought patterns. The concentration required to breathe deeply means you are now focusing on health and stress release. This triggers positive feelings and thoughts, and the mind slows down so we can direct it towards the important tasks leading to success.

The training technique is simple, called the ‘Three part breath.’ Begin by exhaling all the air from your lungs, then inhale deep into your belly . . . your belly will move out. When the lower part of your lungs are full (your belly is ‘full’), then activate your diaphragm to fill the middle of your lungs. When that is full, then use your upper chest to fill the top of the lungs. The exhale is then done in reverse order, and the whole breath cycle should be a five count inhale and five count exhale. Over time you will do this naturally and unconsciously in one step, versus three steps. It will help you stay positively focused on your important goals in 2014 AND have great benefit for your overall health and peace of mind.

3 Ways to Achieve Your Goals

Goals 2014

Happy New Year!

The other day I posted the best book covers of 2013.  The artists and designers who create book jackets deserve recognition for the outstanding job they do.  Whether we realize it or not, the cover is often responsible for drawing us in.

Kicking off 2014, I am thinking about the goals I have for the year.  The book covers offer a metaphor for our goal-setting process.

Glancing at a book cover, we judge the content and the author.  When strangers look at us, like it or not, they often judge us in the same way.  They take a look, and judge on our appearance.  Unfortunately, this is common before anyone even understands our story.

MOST NEW YEAR’S RESOLUTIONS FOCUS ON THE COVER

Is your goal this year to lose weight? Stay on that diet?  Exercise more?  Eat healthier?  Like a book cover, we often focus on how the world sees us by focusing on our physical appearance.  We don’t stop there.  We also think about our reputation.  Reputation defender services now help combat unwanted or unfair reviews online.

The journey of a thousand miles begins with a single step. -Lao Tzu

I can hear some of you saying, “Wait.  Skip, it’s the inside that matters!”  Some of you may be thinking about the verse in Samuel: “Man looks on the outward appearance, but the Lord looks on the heart.”

That’s true.

I love what Jim Rohn said about that thought.  He said, “Work on the outside for people.  Work on the inside for God.”

NEW YEAR GOALS

If your life was a book, you would want the cover to be an award winner, and you would want the narrative to be superbly written.  Design your goals the same way.

Keep your external goals.  Losing weight may be just what you need.  Regular exercise may just save your life.  Eating more vegetables is always a good idea.  But make sure to add internal goals to your list.

1. Divide your goals into two lists:  the cover and the story.

A COVER goal is anything that is visible.  This list could include such things as quitting smoking, getting a better job or obtaining your ideal weight.  Anything that is seen by other people and the outside world goes in this column.

A STORY goal is what’s on the inside and goes into the second column.  Do you want to be a better friend?  How about being less critical and more positive?  What are your spiritual goals?