What Leaders and the Declaration Signers Have in Common

Declaration of Independence John Hancock

July 4, 1776

If you’ve ever been to Philadelphia in the summer, you know how hot it is.

Imagine yourself there in 1776. You’re a representative of one of the colonies, wearing a dress coat, a shirt with sleeves tightly cuffed at your wrist and, of course, your silk stockings.

It’s now July 4th and the document is ready for signature. With its final approval, the colonies will declare independence from Great Britain, ending a long debate and all revisions of the document. The United States, a new nation, will be born.

You approach the table and see John Hancock’s signature in massive letters, which he says is so that “King George can see it without spectacles.”

Your turn to sign. The other delegates look at you expectantly.

You realize the weight of the moment, but you also realize that, by signing, your own life will be in danger. To many, you will be a traitor. If the revolution fails, you will hang for just a few letters on a piece of paper.

You push those thoughts aside and sign.

Your signature, along with the others, just changed the world.

A new beginning. The United States of America is now born.

The new country was far from perfect. The horrific practice of slavery wouldn’t end until the Civil War nearly ripped the country apart. Women and minorities had no vote.

Still, the United States of America would become a county that most of us are proud to call home. We value family, freedom, God and country.

Back to July 4th, 1776.

 

Your Leadership Moment

It was an incredible leadership moment.

As I reflect this week on the July 4th holiday, I think about the leadership lessons from that day:

Does Your Organization Have The Right Attitude?

What’s Your Organizational Attitude?

What distinguishes great customer service?

Is your website easy to navigate?

Would customers describe the experience with your organization as amazing?

Some companies are leveraging the power of the Internet in such a powerful way they are increasing market share, earnings, and revenue at an incredible rate. Others are struggling, not fully realizing the potential or understanding what it takes to win with today’s technology.

 

“Net attitude is a state of mind.” –John Patrick

 

It’s All About Attitude

What differentiates winners from losers?

John Patrick’s answer is that it is all about attitude. He says companies with a “net attitude” have an extraordinary advantage over those who don’t.

Having a net attitude “makes constituents happy,” says John Patrick. Because your “website is your brand,” it’s important to make it accessible, easy to use, and focused relentlessly on a positive customer experience.

 

“The prescription starts with a single word, attitude.” –John Patrick

 

Beyond this, John indicates business vocabulary needs to change to adapt to a new mindset.

John believes we are only using about 10-15% of the power of the Internet. The potential represents an extraordinary opportunity ahead.

Money and scale are not enough. It takes the right attitude. And any entrepreneur or company who adopts a net attitude has a sustainable advantage that will propel them to greater success.

 

“Think big, act bold, start simple, and iterate fast.” –John Patrick

 

Copyright John Patrick, Used by Permission Copyright John Patrick, Used by Permission

Why Attitude Always Matters from Technology to Healthcare

It’s All About Attitude

One of my company’s board members is also one of the Internet’s earliest pioneers. In the past few years, I have had the opportunity to hear him tell stories that are instructive, but also mind blowing. At one meeting, I recall him sharing an example of what he learned about product marketing and branding. Because of his humble style, I almost miss the product reference. Wait, I think, did he just share how IBM’s ThinkPad name was conceived? Yes, and much more.

 

“Think big, act bold, start simple, and iterate fast.” –John Patrick

 

John Patrick doesn’t brag or seek attention, so most people don’t realize he was a founding member of the World Wide Web Consortium at MIT or a founding member and former chairman of the Global Internet Project. He was also the head of Internet Technology at IBM and is currently the President of Attitude, LLC.

Most people would just stop, retire, and enjoy life. Not John Patrick. Only a few years ago, he decided to get his doctorate in health administration.

He has authored two books: The first, Net Attitude: What It Is, How to Get It, and Why Your Company Can’t Survive Without It, and one just out called Health Attitude: Unraveling and Solving the Complexities of Healthcare. Both books deliberately have the word “attitude” in the title because John Patrick is a passionate believer in attitude.

 

“The prescription starts with a single word, attitude.” –John Patrick

Leaders: Choose Your Season

Four season tree

Time to Pause

This morning I went for a walk in the woods behind my house. It’s that time of year when winter’s line is blurring into spring, and spring is beginning to win. The trees remain leafless, and yet, if you look closely enough, you can see the tiniest hints of green scattered here and there. Days are beginning to shift and I feel the restlessness of nature. A slight wind is at first cold and biting before it shifts to a warm, teasing breeze. Walking to the back of the house, I glance up and watch quietly as a small bird ducks under the deck, carrying twigs to make a nest. Spring, undoubtedly, is on the way.

The changing of the seasons. I’m not sure why, but it makes me stop and think more. It’s time for a pause, a look back and a look ahead.  Spring is an exciting time, filled with new possibilities.  To fully take advantage of its hope, we need to discard what we are carrying to free us to take on new opportunities.

 

“You cannot change the seasons, but you can change yourself.” –Jim Rohn

 

Behind us, let’s leave:

  • The ideas of yesterday that didn’t work.
  • The insults and criticisms that others launched, still clawing at us.
  • The clutter of our lives. Yes, spring cleaning allows us to remove the physical clutter. But don’t stop there. It’s the spring cleaning of our thoughts that will yield a great future.
  • The missed goals of what we didn’t do. Holding onto them will only weigh us down.
  • The negative people who don’t believe in us and don’t join our vision.
  • The regrets of yesterday that we continue to allow to rule over today.

 

“Each of us is imbued with the power to choose to the season of our mind.” -Skip Prichard

Leadership Tip: Leave behind the negative people who don’t join your vision.

 

Ahead of us, let’s grab onto:

  • The dream that we shoved into the drawer, but hold onto.
  • The new idea that may prove to be the catalyst of our future.
  • The untried, the experiment, the positive.
  • The new friends who inspire us and push us out of our comfort zone.
  • The wisdom of the past that whispers its undeniable truth.
  • The happiness that trembles just beneath the surface, wanting to inspire.

“Leadership is a choice, not a position.” -Stephen Covey

Leadership Tip: Embrace friends who inspire and push you out of your comfort zone.

 

Our Choice

Anticipate: The Art of Leading by Looking Ahead

Empty curved road,Yorkshire,uk

Navigating Change

Studies show that the companies that navigate change well last the longest.

Why do some corporate leaders navigate through massive change while others seem oblivious to it?

How do you position your organization ahead of the trends?

Is it possible to learn to anticipate and prepare for the future?

 

Rob-Jan De Jong is a speaker, consultant and faculty member at Wharton’s executive program on Global Strategic Leadership. His new book, Anticipate: The Art of Leading by Looking Ahead, outlines what it takes to become a visionary leader. Sharing examples and principles from his research, Rob-Jan’s mission is to increase your personal visionary capacity.  I recently had the opportunity to ask him about vision and the art of looking ahead.

 

“Anyone can grow their visionary capacity.” –Rob-Jan De Jong

 

3 Keys to Unleashing Vision at All Levels

As a CEO, I just loved this sentence:  “Vision is not an exclusive for those in top ranked positions.”  It’s really something for everyone, not only those with a title.  How do corporate leaders unleash creativity and vision at all levels of the organization?

  1. Empowerment and trust. 

An important success factor is around empowerment and trust.  A directive company culture is detrimental for people’s engagement.  Having a sense of influence is a prerequisite for getting people to become involved in the hard work of engaging with uncertainty and anticipating the future.

 

“Vision is not an exclusive for those in top ranked positions.” –Rob-Jan De Jong

 

  1. Fault Tolerance.

A second critical factor is fault tolerance. This naturally goes with empowerment – people will get it right and every so often they will get it wrong. These are the important moments of truth for you as the leader, as your response will set the standard for the culture that shapes from these moments. People will be on the lookout about how serious you are about empowerment. My simple suggestion is to not focus on what went wrong but to focus on what the person has learned.

 

“Visioning, future engagement, anticipation is a skill set and a mindset.” –Rob-Jan De Jong

 

  1. Enabling Others.

And a third factor that should not be underestimated is that you will also need to enable your people to do this. Visioning, future engagement, anticipation is a skill set and a mindset. And it is often a step aside from the environment people have grown accustomed to, so you will need to enable your people to strengthen themselves in this area.

That might sound like blatant promotion for my work and my book, but I’m absolutely convinced that this has been a gap in management theory.  Despite the widely acknowledged importance of ‘vision’ in leadership, little – if any – systematic support has been provided in terms of developing your visionary side as a leader in a responsible way.  Scholars, business schools and strategy textbooks agree that a vision is one of the most powerful instruments a leader can have.  And how you go about developing this side of your leadership has been met with tremendous silence.

It was my intention to fill part of this gap by offering a comprehensive perspective on the topic, original ideas, a developmental framework, various practices, and many stories and anecdotes to draw lessons from.

 

“Vision, the hallmark of leadership, is less a derivative of spreadsheets and more a product of the mind called imagination.” –Abraham Zaleznik

 

Learning to Be Visionary