James M. Kerr shares ways to make your company one customers can’t live without. Strategies to become indispensable.
Tag: customers
What Customers and Prospects Actually Want (and Need) to Hear
Jim Karrh shares how to build a message that is memorable, interesting, and built to share. This is what customers want to hear.
Why Customers Leave
David Avrin shares how to make customer experience as a true differentiator and win your customers back.
Why Your Customers Hate You and How to Fix It
How leaders can find and kill the corporate stupidity that drives customers crazy. John R. Brandt shares how to eliminate nincompoopery.
Build an Unstoppable Organization
Build an unstoppable organization. Empower your people and build a strong brand. Shawn Casemore shares how to build a powerful culture to grow