Do You Have A Leadership Lifeline?

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Leadership Lifelines

It’s 10:25 a.m. on a Thursday.  Your calendar indicates that you have a meeting with your boss at 10:30 in her office to update her on an important company project.  You grab a pen, your notepad, and a printout outlining the status of each open item.

Walking into her office, you immediately realize that the meeting agenda will be different.  Sitting next to your boss is the Human Resources Director.  Your boss says, “Sit down. There’s no easy way to say this, but your position has been eliminated.”

You’re not sure whether they see you gasp for air.  The sharp breath you take is to try to slow yourself down.  You feel heat rushing up into your face like lava erupting from a volcano.  Your heartbeat feels like you are running as it begins to pound faster.

You don’t even hear the rest of the dialogue. You stare blankly as your boss exits the room, and you are left with HR and a stack of paper.

 

“Facing your fears robs them of their power.” -Mark Burnett

 

What are you going to do?

 

The Stress of Losing a Job

Losing your job rates as one of life’s biggest stressors.  That stress ratchets up dramatically if you have little or no savings.  But it’s not just about money.  For many, it’s also about identity.  Losing friends and colleagues, and feeling ostracized, are also contributing factors.

And in most cases it is a blow to self-esteem.  Often your higher-level thinking will lose out to emotions. Change is hard, especially when you don’t control it.

 

“You have power over your mind, not outside events. Realize this and you will find strength.” -Marcus Aurelius

 

After you lose your employment, experts quickly tell you that you need to network.  Because, they will say, the way to a new job is through your network.

  • “Who do you know?”
  • “Who is in a position to help you?”
  • “Who are the most influential people in your network?”
  • “Who will you ask to be references?”

I have been both the recipient and the originator of networking calls. If you are looking for a job, you are inevitably going to call everyone you can.

Because I have a large network, most months I receive several calls or emails from people looking for work.  I truly feel for these people. I understand the challenge.  It’s stressful. Earlier on, I tried to help everyone.  Now, though I try, I just don’t have the time or bandwidth to help most people. That’s difficult for me because I want to help every person that I possibly can in these difficult situations.

 

“It’s not stress that kills us, it’s our reaction to it.” -Hans Seyle

 

Common and Uncommon Advice

Advice you will often hear: Network. Build your connections. Meet people at industry events. Become an expert in your field.

Here’s the advice you don’t often hear:

What To Do When Your Team Gets Stuck

When Teams Get Stuck

Why Teams Get Stuck

Jeff DeGraff is known as the Dean of Innovation. He’s a professor at the Ross School of Business at the University of Michigan and he has worked with some of the biggest global corporations ranging from Apple to GE to Coca-Cola.

I have personally called Jeff to help brainstorm issues and help jumpstart creativity. One of the many things I learned from Jeff was that innovation does not happen in the solitude of a eureka moment. It happens more often in teams.

So, what happens when a team gets stuck? I asked the Dean of Innovation to share his thoughts on why teams get stuck and what to do about it.

 

“Innovation is created as a result of constructive conflict.” -Jeff DeGraff

 

3 Common Reasons Teams Get Stuck

Organizations and teams alike get stuck for a wide variety of reasons, but there are three that are most common: 1). They have chosen the wrong people to lead the way 2). They spend too long in the planning cycle, and 3). They miss the key handoffs and get out of sequence.

Let’s take a look at how to resolve these issues:

 

1.They have chosen the wrong people to lead the way. 

Innovation project teams are like baseball teams. You need lots of different players to play different positions at different times. Start by tinkering with your lineup. Move folks around. Trade for better players and don’t be afraid to cut some players. Innovation teams are often led by command and control project leaders who have spent their careers eliminating variation; not creating it. Make the tough decision to move them along. Watch the movie Moneyball a few times, and you will get the point.

15 May Day Quotes

Spring Beauty

New Beginnings

It’s the first of May.  In some parts of the world, May Day is a traditional spring holiday and a day that signals rebirth and new beginnings.

So, if you’ve had a bad week, shake it off and enjoy a new start.

Here are some quotes to inspire you as the season begins:

 

“Some old-fashioned things like fresh air and sunshine are hard to beat.” –Laura Ingalls Wilder

 

“If we had no winter the spring would not be so pleasant.” –Anne Bradstreet

 

“Every flower must grow through dirt” –Laurie Jean Sennott

 

“…I hear the sounds of melting snow outside my window every night and with the first faint scent of spring, I remember life exists…”-John Geddes

 

“You can cut all the flowers but you cannot keep spring from coming.” –Pablo Neruda

 

“No winter lasts forever; no spring skips its turn.” – Hal Borland

 

“That is one good thing about this world…there are always sure to be more springs.”-L.M. Montgomery

 

“Let go of yesterday. Let today be a new beginning and be the best that you can, and you’ll get to where God wants you to be.” –Joel Osteen

 

“Life stands before me like an eternal spring with new and brilliant clothes.” –Carl Friedrich Gauss

 

“It is so small a thing to have enjoyed the sun, to have lived light in the spring, to have loved, to have thought, to have done.” –Matthew Arnold

 

“Every new beginning comes from other beginning’s end.” –Seneca

 

“Autumn arrives in early morning, but spring at the close of a winter day.” –Elizabeth Bowen

 

“From the end spring new beginnings.” –Pliny the Elder

How Leaders Start Movements

3 Minute Lesson on Movements

In this 3 minute TedTalk, Derek Sivers analyzes how leaders start movements.

Leaders need to do something that sets them apart from everyone else, but the leader needs to recognize their first followers and the crucial role they play. By nurturing their first followers and treating them as equals, it becomes less about the leader and more about the movement.

 

“The first follower is what transforms a lone nut into a leader.” -Derek Sivers

 

Below are some of the lessons we learn from Derek about movements and leadership.

A leader:

  • Stands out
  • Risks ridicule
  • Embraces followers as equals
  • Demonstrates a willingness to be public

Derek shares that “the first follower is what transforms a lone nut into a leader.” In many ways, the first follower is also very much a leader.

Have the courage to stand up. Be willing to join in.

 

“A man is only a leader when a follower stands beside him.” –Mark Brouwer

 

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How to Avoid the Most Common Branding Mistakes

Brand Revitalization

6 Rules of Brand Revitalization

 

How do you keep a brand relevant?

 

If you are looking to develop a strong global brand, you will find two names consistently mentioned as “go-to” experts: Larry Light and Joan Kiddon. They have just released a second edition of their book on branding, Six Rules of Brand Revitalization.

If you need to revitalize a brand, or if you are looking to avoid the pitfalls others have made, this book is a blueprint to follow for building a brand.

 

“Without trust, there can be no brand loyalty.” -Light / Kiddon

 

I recently spoke with the authors about their new book and the rules of branding.

 

6 Rules of Brand Revitalization

 

1. Refocus the organization.

Where do most corporate leaders get it wrong?

They tend to believe that “refocus” can happen through tools and templates and HR seminars. Refocus is more than filling in the blanks and talking the talk. When there is a conflict between strategy and culture, culture wins. A commitment to change requires refocusing of the cultural mindset that emanates from the top down. Merely embarking on a training program to encourage a focus on new tools, templates, and techniques can distract from the need to accomplish both the behavioral and attitudinal modifications that foster culture change.

 

“Refocusing an organization around common goals is the first step for brand revitalization.” -Light / Kiddon

 

6 Rules of Brand Revitalization

Rule 1: Refocus the organization

Rule 2: Restore brand relevance

Rule 3: Reinvent the brand experience

Rule 4: Reinforce a results culture

Rule 5: Rebuild brand trust

Rule 6: Realize global alignment

 

What tip would you provide to a leadership team in the midst of this refocus?

Leaders are different from commanders. Commanders manage by telling people what to do. They create acceptors. Leaders create believers. Acceptors go through the motions complying with the new processes and behaviors. Believers have true commitment that this refocus is a better path to a successful future. Acceptors are not the same as adherents. The leader must be the one to set the tone and drive the change for all to see and emulate. Leaders must demonstrate commitment if they expect people to become believers in the new world.

 

“The leader must set the tone and drive change.” -Light / Kiddon

 

  

2. Restore brand relevance.

What are the best ways to stay on top of changing customer expectations?

Stay up-to-date with all available information. Read a variety of sources, not just in your business’ field but also across many disciplines. Include regular market research reports. But also include what is happening in the world around us. Be observant. Be informed. Be open to new ideas.

In this world of access to “big data’” there is now a focus on data analytics. Analysis can tell us about what is happening today. Analysis is about the decomposition of data. But real insight does not come from analysis. It comes from creative synthesis. Analysis is about taking data apart. Synthesis is about putting together disparate sources of information in original ways. Synthesis is about detecting patterns that others fail to see. Keeping a brand relevant will involve both analysis and synthesis. Make sure that the organization is open and conducive to creative synthesis.

 

3. Reinvent the brand experience.

How do you define a brand experience?

The total brand experience includes consideration, shopping, purchase, use, service, online, offline, brand communications, handling of customer complaints, and so on. Every touch point with the customer is a part of the total brand experience. It includes every aspect of the brand promise: functional benefits, emotional and social rewards, solutions to problems, and so forth.

 

“Every touch point with the customer is a part of the total brand experience.” -Light / Kiddon

 

How fast can a brand innovate and reinvent?