Quotes and Leadership Lessons from Joel Osteen

Qualities of A Winner

You Can, You Will: 8 Undeniable Qualities of a Winner is the latest book by Joel Osteen. Fans of Joel Osteen’s positive message will enjoy the stories throughout the book of inspiration and encouragement.

A few years ago, I had the opportunity to talk with Joel, who is the pastor of Lakewood, the largest church in the U.S. He’s immediately recognizable from his television ministry, bestselling books and stadium appearances. Not too long ago, I noticed he has his own SiriusXM station.

My Mistakes

9781455575718As I look back on my earliest interviews for this website, I laugh. My first three in-person interviews included Pastor Joel Osteen, Secretary of State Condoleezza Rice and writer and producer John Carter Cash, the son of Johnny and June Carter Cash.

Let me be frank: I didn’t know what I was doing. I wasn’t a professional interviewer. My colleague, Drew Bordas, had vast video and audio experience.  At that point, I think his total experience was that he occasionally videotaped his kids at home. Looking at this interview, I am thankful that Joel was so kind, so encouraging, and so forgiving to allow us to stumble through it. What makes it more remarkable is if you know Joel Osteen’s backstory. Joel is a true pro when it comes to production. Before he stepped up to minister after his father passed away, he worked behind the scenes and became a video and audio expert.

Here are some lessons I learned from that visit.

 

6 Leadership Lessons

 

1. Don’t condemn and judge others.

He says it, but my visit proves he lives it, too.

How often we waste time condemning, criticizing and complaining.  It wastes time, drains energy, and is counterproductive.

 

2. Encourage others.

Not only was he unaffected by his platform and position, humbly spending time with us, but he also was incredibly encouraging. He frequently quotes Proverbs 15:4:  “A gentle tongue brings healing.”

Organizations thrive when individuals are recognized and encouraged.

“A gentle tongue brings healing.” -Prov. 15:4

 

3. Find your life purpose.

Whatever you do, you want it to be in line with your life purpose. Observing Joel, I can see that he knows his own gifts and his purpose.  He focuses his energy and talent on it.  He genuinely wants everyone to have a blessed life, and he believes in the positive nature of people.

An organization with a unifying purpose will galvanize everyone to achieve.

 

4. Choose happiness.

As he says, “Whatever challenges you may face, whatever circumstances are weighing you down, you can choose your response.  How you live your life is totally up to you.”  His books are full of strategies on how to live a happier, more abundant life.

 

5.  Know what to ignore.

Leaders: Choose Your Season

Four season tree

Time to Pause

This morning I went for a walk in the woods behind my house. It’s that time of year when winter’s line is blurring into spring, and spring is beginning to win. The trees remain leafless, and yet, if you look closely enough, you can see the tiniest hints of green scattered here and there. Days are beginning to shift and I feel the restlessness of nature. A slight wind is at first cold and biting before it shifts to a warm, teasing breeze. Walking to the back of the house, I glance up and watch quietly as a small bird ducks under the deck, carrying twigs to make a nest. Spring, undoubtedly, is on the way.

The changing of the seasons. I’m not sure why, but it makes me stop and think more. It’s time for a pause, a look back and a look ahead.  Spring is an exciting time, filled with new possibilities.  To fully take advantage of its hope, we need to discard what we are carrying to free us to take on new opportunities.

 

“You cannot change the seasons, but you can change yourself.” –Jim Rohn

 

Behind us, let’s leave:

  • The ideas of yesterday that didn’t work.
  • The insults and criticisms that others launched, still clawing at us.
  • The clutter of our lives. Yes, spring cleaning allows us to remove the physical clutter. But don’t stop there. It’s the spring cleaning of our thoughts that will yield a great future.
  • The missed goals of what we didn’t do. Holding onto them will only weigh us down.
  • The negative people who don’t believe in us and don’t join our vision.
  • The regrets of yesterday that we continue to allow to rule over today.

 

“Each of us is imbued with the power to choose to the season of our mind.” -Skip Prichard

Leadership Tip: Leave behind the negative people who don’t join your vision.

 

Ahead of us, let’s grab onto:

  • The dream that we shoved into the drawer, but hold onto.
  • The new idea that may prove to be the catalyst of our future.
  • The untried, the experiment, the positive.
  • The new friends who inspire us and push us out of our comfort zone.
  • The wisdom of the past that whispers its undeniable truth.
  • The happiness that trembles just beneath the surface, wanting to inspire.

“Leadership is a choice, not a position.” -Stephen Covey

Leadership Tip: Embrace friends who inspire and push you out of your comfort zone.

 

Our Choice

Why Journaling Makes Better Leaders

Businessman Writing A Letter Or Signing
This is a guest post by friend and mentor Bruce Rhoades, who retired after having run several companies. He often helps me with strategy. I am delighted that he is a regular contributor.

Why Journal?

There is much written about journaling, most of it on how to keep a journal, covering mechanics, tools and discipline.  It is more difficult to find information on the benefits of journaling from real-life experiences, especially pertaining to leaders.  Most of what is written on the benefits of journaling is about self-discovery, but I believe it can help make better leaders, too.

Many famous people kept journals or diaries.  These people came from all walks of life:  business (John D. Rockefeller); military (George Patton); inventors (Ben Franklin, Thomas Edison); presidents and prime ministers (John Adams, Ronald Reagan, Winston Churchill) and many authors (Mark Twain, Ernest Hemingway).  These journals left a chronicle of thoughts, events and critical decisions as well as documenting their legacy.  But what about the rest of us?  Why write in a journal?

Years ago, I became interested in journaling.  At the time, I was very stressed and overloaded with responsibilities.  I needed something to help me stay focused.  I read several books, but one by Julia Cameron, The Right to Write, was the most helpful.  After reading her book, I began to journal and found it very beneficial.

Eventually, as I found myself in more prominent leadership positions, I found journaling helped improve my leadership in the following ways:

  • Better Organization
  • Improved Decision Making
  • Improved Demeanor, Attitude and Judgment
  • Enhanced Intention
  • Positive Reinforcement

Here is why writing in a journal makes better leaders.

 

Better Organization

One recommendation from The Right to Write is to write “Morning Pages” before the start of the workday.  I have found that to be the best time for maximum benefit.  Writing early in the morning gets the juices flowing before your mind has its normal defenses and filters in place.  There is something about writing early in the morning before engaging in the day’s activities that is very helpful — sort of like how your best ideas often occur in the shower.  Here are the main reasons:

  • Helps to reduce all the things in your head to key priorities
  • Allows you to ramble, then organize your thoughts for the day
  • Provides a way to better formulate tasks and frame issues
  • Gets mere ideas formed into concrete terms
  • Starts the day with a clear framework in mind
  • Improves the quality of your To-Do list

Writing in a journal in the morning will help you be more organized during the day.

“Write in a journal in the morning to be more organized during the day.” -Bruce Rhoades

 

Improved Decision Making

Writing in a journal is a great way to facilitate problem solving and decision making.  Here is how:

  • Provides a private, non-judgmental forum to work through issues; no one is watching and pressure is off
  • Helps facilitate idea generation and new perspectives
  • Facilitates better problem definition to make sure you are working on the right issue
  • Helps to develop alternatives and examine their positive and negative implications, resulting in better choices
  • Gives you the chance to formulate tasks and frame issues properly before “real time” in meetings
  • Provides a way to examine causes rather than symptoms for issues and problems
  • Provides a forum to ask “So What?” about problems, issues and directions
  • Makes your decisions and explanations more crisp
  • Turns thoughts, decisions and ideas into actions

If you are skeptical, just try it on some decision that you are contemplating.  Write and refine the problem definition; quickly list alternatives; structure the list; examine implications of each alternative; choose an alternative and list the actions that need to happen.  I predict it will help.

Leadership Tip: try journaling to improve decision-making.

 

Improved Demeanor, Attitude and Judgment

Leadership Vertigo: How the Best Leaders Go Off Course

falling and screaming businessman in formal wear over white back

What To Do When You Are Off Course

Do you know a leader who insists everything is fine when everyone else knows trouble is ahead?

Have you watched someone so oblivious to signs and signals that employees are not engaged?

How do leaders accurately assess and view how they are perceived in an organization?

 

My friend Tanveer Naseer recently co-authored Leadership Vertigo: Why Even the Best Leaders Go Off Course and How They Can Get Back On Track.  It’s a thoughtful read designed to help leaders accurately diagnose and solve problems with culture and leadership.  I recently spoke with Tanveer about his book. Tanveer leads his own leadership consulting company and is an award-winning leadership blogger.

 

False Signals and Leadership Danger Ahead

What is leadership vertigo?

Let me first start off by explaining what vertigo is. For most of us, the word vertigo brings to mind the famous scene from Alfred Hitchcock’s film where we see the lead character looking down a staircase and seeing the floor below suddenly pushing off into the distance.

In reality, vertigo refers to a perceptual phenomenon where our brain sends us false signals about our motion, which we believe to be true. The best known example of this is the crash of John F. Kennedy’s Jr.’s plane in the Atlantic Ocean, where his brain was convincing him that he was flying his plane level, even though the gauges on his instrument panel were telling him that he was in fact heading on a downward angle towards the ocean surface.

 

“Leadership vertigo is the gap between how we view our leadership and how others experience it.” –Tanveer Naseer

 

So with this understanding of what vertigo is, leadership vertigo basically refers to the gap between how we view our leadership and how those we lead experience it. It refers to those moments where we’re convinced our actions and words are creating the right conditions for our employees to succeed, and yet that’s not what our employees are getting from us.

This is exactly what we see in all the studies of the past few years that show that despite the growing knowledge base on how to engage and empower our employees, most leaders are still not connecting their message with their employees. It’s because they’re convinced that they are being the kind of leader their organization needs, despite all the evidence around them pointing out the contrary.

 

4 Key Leadership Principles

Briefly walk us through the 4 Leadership Principles of Leadership Vertigo.

1. Build community.

The first Leadership Principle, “Build Community,” refers to recognizing that in order for us to better understand the realities our employees face, we have to consistently demonstrate our respect for them as individuals; that they’re not simply there to do a job, but they’re there to help us collectively succeed because they see and understand the value of our shared purpose. And we can engender this feeling by recognizing the value of their contributions to that shared purpose, as well as promoting a culture of shared accountability to encourage equal and fair participation.

 

Leadership tip: Respect employees as individuals who contribute to a shared purpose.

 

2. Develop competence.

Leadership Vertigo Book CoverThe second Leadership Principle, “Develop Competence” refers to how we show up for those daily interactions with those we lead. Are we going into those meetings and those conversations with a genuine interest to learn and understand what our employees have to say? Research has shown that emotions are very contagious and that our brains are hard-wired to pick up the non-verbal cues we give off before we even say a word.

So the minute you walk into that meeting room, your team members have already read those non-verbal cues you’re giving off, and everything you say and do is going to be filtered through that initial perception they got about your emotional state.

3. Earn credibility.

The third Leadership Principle, “Earn Credibility,” looks at something that we’re seeing more and more in discussions about leadership today. Specifically, how do we go about increasing our awareness, both of our own mental state as well as the realities of those around us? What’s critical to this principle is being open with our employees that we don’t have all the answers because only then can we free ourselves to be genuine about what it is we’re after, what it is we need, and what we can give them to be successful in their efforts.

4. Cultivate compassion. 

Power Your Creative Thinking With the 4 Lenses of Innovation

Copyright Rowan Gibson; Used by Permission

Copyright Rowan Gibson; Used by Permission

  • Do you want to create a culture of innovation in your business?
  • Do you want to tap into your inner creative voice?
  • Do you want to power your creative thinking?

Power Your Creative Thinking

I love reading about the world’s greatest innovators. Whether it’s an innovative individual or a company, I am fascinated with the stories behind history’s greatest breakthroughs and inventions. Recently, a terrific new book on the subject crossed my desk and captured my attention. After reading it, I had the opportunity to converse with the author. The insights in this book can help any company improve its innovative culture and any individual become more creative.

That author, speaker, and consultant is Rowan Gibson. Rowan is one of the world’s foremost thought leaders on business innovation. He is the internationally bestselling author of three books on business strategy and innovation – Rethinking The Future, Innovation to the Core, and his latest, The 4 Lenses of Innovation: A Power Tool for Creative Thinking.

 

4 LENSES OF INNOVATION

Challenging Orthodoxies

You share four lenses or perspectives on innovation. The first is challenging orthodoxies. There are many examples of people who stand up and say there is a better way. Perhaps that child with a rebellious streak may have a great future?

Almost by definition, innovators tend to be contrarians and nonconformists. As Steve Jobs put it, they “think different.”

 

“Almost by definition, innovators tend to be contrarians and nonconformists.” –Rowan Gibson

 

I just saw the movie “The Imitation Game” about the work of Alan Turing during the Second World War. This guy was obviously a genius, and a pioneer in the field of digital computing. He almost single-handedly built a machine that broke the German Enigma code, which undoubtedly helped the allies win the war. But Turing had no regard for prevailing wisdom, or for military authority, or for anyone else’s way of doing things. He believed only in his own revolutionary ideas.

Copyright Rowan Gibson; Used by Permission Copyright Rowan Gibson; Used by Permission

So, yes, maybe that rebellious school child has a great future. Turing’s headmaster told his parents he was wasting his time at school because he wasn’t willing to be educated in classical thinking. Einstein was so rebellious he was actually expelled from school. But it was that rebelliousness toward authority that led him to question Newton’s seemingly unassailable laws of motion. Richard Branson was another rebel at school and eventually dropped out at age 16—going on to create Virgin Records.

If you recall some of the other famous individuals who were featured in Apple’s “Think Different” ads, such as Martin Luther King, John Lennon, Thomas Edison, Mahatma Gandhi, Amelia Earhart, Martha Graham, Frank Lloyd Wright, and Pablo Picasso, they were all misfits and rebels. The saw things differently from others. They wanted to challenge and change the status quo.

There are just so many examples of companies that have innovated very successfully by challenging deep-seated orthodoxies: Swatch in the watch industry Dell in the computer industry, Southwest in the airline industry, IKEA in the furniture industry, Enterprise in the car rental business, Zara in the fashion industry, Chipotle in fast food, IT’SUGAR in candy retail, and the list goes on.

A recent example is Beats by Dre. They asked themselves why every other field of consumer electronics—TVs, laptops, smartphones—was being dramatically improved, while people were still listening to music with cheap, low-performance earbuds. What if there was a market for premium headphones, costing hundreds of dollars, that would reproduce music the way artists wanted their songs to be heard? And what if those headphones could be marketed as a fashion statement, not just as an audio accessory? Luke Wood, CEO of Beats by Dre, told the press, “People thought we were crazy. They said the marketplace would never support a $300 headphone.” Well, once again, here’s to the crazy ones. Today, premium headphones are one of the fastest-growing categories in the consumer electronics industry, making up over 40 percent of all headphone sales, and Beats owns over 60 percent of that market. Last year, Apple acquired Beats Electronics for $3 billion.

Copyright Rowan Gibson; Used by Permission Copyright Rowan Gibson; Used by Permission

 

2. Harnessing Trends

The second lens or perspective is harnessing trends. How do you spot the trend in time to ride a new wave?

Well, you have to be very sensitive to what is changing in the world. It’s not about having a crystal ball and trying to predict the future. It’s more about having a wide-angled lens that allows you pick up important trends and then exploit them in some way.