Macaroni and Cheese With a Side of Leadership

Ann Arbor Mar 7 2012 012

The Scene:

The restaurant is buzzing with conversation.  The clinking of glasses and silverware can be heard above the laughter.  Scents of barbeque and aromatic flavors permeate the room.  Enter a man who moves from table to table, quietly filling the water glasses.

Restaurant Attendant (smiling):  “You like the mac and cheese?”

You (eyes wide open): “Are you kidding?  I didn’t even know you could do this with macaroni and cheese!  Fantastic.”

 

Attendant: “That macaroni is handmade for us by the Martelli family in Tuscany.  Just what we wanted.  The two-year-old Vermont cheddar cheese is caramelized.  We thought the combination was perfect.”

You, thinking, but not saying aloud, “Who is this guy? What type of water boy knows this stuff?”

Attendant, interrupting your thoughts: “Do you want some more bread?  You’re eating the Roadhouse bread, but you may also want to try the Irish Brown Soda bread tonight.”

You: “Is it as good as what we’re eating now?”

Attendant: “Depends on your taste, but it’s good.  We source the oatmeal from the Creedon family, the same family who makes our Irish stone ground oatmeal.  It makes the flavor and texture.  I’ll be right back with some for you to taste.  Oh, and I’d love to give you a taste of our barbeque tonight.”

You (turning to me, shrugging as he leaves):  “Who is THAT?”

Me: “That, my friend, is Ari, the most unusual water boy you will ever meet.  He’s the owner!”

You (feigned choking):  “The owner?!”

It’s true.  Ari Weinzweig is one of the restaurant owners, but he also fills water glasses at the restaurant.  Yes, you read that right.  As a partner in a multi-million dollar conglomerate, he personally walks around filling water glasses in order to stay close to the customers.

Ah, Zingerman’s.

STARTING A BLOG? 13 TIPS TO SAVE YOU TIME AND MONEY (What I learned my first 118 days of Blogging)

13 Tips

Image courtesy of istockphoto/fotosipsak

Since launching this blog in the last few weeks of 2011, everything has been perfect.  No mistakes.  Nothing I would have done differently.  Everything went exactly as planned.

How I wish!

As a first-time blogger, also new to Twitter, I’ve learned a lot from the experience.  If you’re thinking of starting a blog, here are some ideas for you to consider.  I hope these ideas save you some time, money, and aggravation.

1.  Define your purpose.  Like all successful endeavors, you should be clear about your purpose.  You’ve heard the saying, “If you don’t know where you’re going, any path will do.”  That’s true.  What are you trying to do?  What will you write about? What’s your goal?

What’s Your Purpose?

Named one of the world’s top leadership experts, John Baldoni is a recognized name for anyone studying the subject of leadership.  He has appeared on numerous programs, been quoted in publications as diverse as the New York Times to Investor’s Business Daily, and he has written articles for Inc. and the Harvard Business Review.  Having now read John’s tenth book, I recently enjoyed discussing leadership theory and practice with him.

If you regularly read his columns, you know that John scours the world for models of success and presents examples for you to follow.  Well before I was a CEO, I followed his practical tips.  If you are in a leadership position, he is someone you want to follow.  If you want to move up in an organization, he has some wise counsel.

Terry Bradshaw’s Business Day Features Ingram

Business Day is a television series hosted by former Pittsburgh Steelers quarterback Terry Bradshaw.  The program spotlights interesting business stories and shares insights from company leaders in a variety of industries.  Business Day visited Ingram Content Group to learn about how we are reshaping our business and staying relevant as the content landscape shifts around us.

 

Treat Me Like a Customer

One of my local Nashville friends, Louis Upkins, is someone who is filled with energy and ideas.  Whenever we get together, I am energized.  Louis has worked with some of the biggest names in business, sports, and entertainment. He wrote a thought-provoking book called Treat Me Like a Customer, which encourages business people to treat their families at least as well as their customers.  In a world that seems to be accelerating faster and faster, he has timeless advice on balance and lessons of success that really matter.

I spent some time with Louis talking about these principles and what he has learned from a life spent with fascinating people.