Walking through a busy convention floor at Book Expo America, I nearly bumped into him as I dodged through a publisher’s stand on my way to an appointment. It was one of those chance meetings, the ones you don’t expect but you figure somehow it was arranged or planned to happen just that way.
Dr. Samuel R. Chand and I collided, and it started a conversation about leadership and what makes it possible. After our meeting, I had the opportunity to read his books and soak in his ideas. I’m delighted to introduce him to you and share some of our conversation.
The Story Behind the Ladders
I want to know the story behind your work. How did you first develop the idea for your books?
The story behind my book Who’s Holding Your Ladder? was an epiphany and came from my experience in 1999 in Long Island, NY.
Waiting for someone to call me into the auditorium, I stared out the window. As I meditated on the points I wanted to cover as a featured speaker at this leadership conference, something in the street below caught my attention.
A man stood on a ladder painting—not that uncommon a sight. I smiled, remembering my student days in college. I had spent my summers doing that kind of work. Yet I couldn’t take my eyes off the man. For several minutes, I watched his graceful motions as he moved his brush and roller across the surface.
As I watched, I noticed that this painter was only covering a limited area. He stretched as far as he could to the left, to the right and even reached above his head. It also occurred to me that he was only going to the height that he was comfortable at, even though the extension ladder he was using could reach much higher.
From my painting experience, I remembered that once I was on the ladder and had the necessary resources, I painted a much larger area before taking the additional time needed to climb down and relocate the ladder. It was an efficient method.
“Why isn’t he going higher to paint all the way up? What would allow him to go higher?” I asked myself. Then I saw the reason—no one was holding his ladder. By himself, the painter couldn’t go any further. He had done everything he could by himself. He needed help.
As I watched his graceful strokes, I realized the leadership parallels. Whether we’re talking about churches, businesses or non-profit organizations, the effectiveness of a leader depends on the person or persons holding the ladder—those who are in support roles.
The height that a visionary leader reaches on the ladder to their vision is not controlled by the leader’s capabilities. It’s not even controlled by how inspiring their vision might be. It’s controlled by who’s holding the ladder.
Then another thought struck me: Those who hold the ladders are as important as the leaders themselves.
The visionaries could have all the training possible, the most expensive equipment, years of experience and knowledge about painting, and a blend of expertise and passion about their craft. But that’s not the deciding factor. The ladder holder determines the height to which the ladder climber ascends. “That’s it!” I cried aloud. “Those who hold the ladder control the ascent of the visionaries.”
Additionally, a ladder holder who may be very capable with a 20-foot extension ladder (or vision) may not be the person you want holding your 45-foot extension ladder (a new or enlarged vision). Old ladder holders are rarely adequate at holding new ladders.
My book Who’s Holding Your Ladder?: Selecting Your Leaders: Leaderships Most Critical Decision explains this powerful concept. It explains the need for qualified ladder holders and the necessary qualifications, differentiates between leaders and managers, and describes how you can turn your ladder holders into ladder climbers.
Acknowledge the Ladder Holders
I love your focus on those who hold ladders. How should leaders acknowledge the ladder holders?
The greatest acknowledgement is for leaders to recognize that no one would be the leader that they are today had it not been for someone holding their ladder. There’s no such thing as a “self-made” person. Someone gave us our first break. Someone took a risk and believed in us. Someone leveraged their credibility for our sake. Someone forgave us and gave us another chance. Someone knew we had messed up yet defended us to those who wanted us vanquished. Someone funded that shaky idea. Someone gave us our first job. Someone…
Therefore a spirit of humility and dependency will be the attitude that exudes appreciation for our ladder holders.
Pick the Right People to Hold Your Ladder