At first blush, you may think a servant leader literally takes on the role of a servant. Taken to an extreme, that definition would look like this:
As you pull into work, the leader meets you at your car, opens your door, and welcomes you to the office. Maybe the leader gets you coffee mid-morning and drops by in the afternoon to see if you need anything. When you need assistance on a project, or maybe just someone to do the grunt work, there your leader is, waiting for you.
No, that isn’t servant leadership.
Servant leadership is a blend and balance between leader and servant. You don’t lose leadership qualities when becoming a servant leader.
A servant leader is one who:
1. Values diverse opinions.
A servant leader values everyone’s contributions and regularly seeks out opinions. If you must parrot back the leader’s opinion, you are not in a servant-led organization.
2. Cultivates a culture of trust.
People don’t meet at the water cooler to gossip. Pocket vetoes are rejected.