Have you ever tuned out in a meeting because the speaker is rambling?
Do you find your mind wandering when listening?
What happens when someone does not get to the point?
Recently, I read BRIEF: Make a Bigger Impact by Saying Less by Joseph McCormack. He is the founder of a boutique marketing agency, The Sheffield Company, with clients ranging from Harley-Davidson to MasterCard. I had the opportunity to ask him a few questions about the power of brevity.
I love the message of this book. In my interactions, I am constantly asking for headlines and bottom lines. Or I am famous for flipping to the last page of the PowerPoint to see where it all ends. Why is brevity more important today than ever before?
We have passed the point where people can handle the volumes of information that’s headed their way. The result is a divided mind that is highly inattentive and constantly interrupted. The average attention span is now eight seconds, which is one second less than a goldfish. People that cannot get to the point and command others’ (in)attention face the real risk of being ignored and overlooked.
You discuss what you call the 7 Capital Sins that interfere with the goal. In your work, have you seen one or two that consistently rank the highest for busy executives?
The 7 Capital Sins are: cowardice, confidence, callousness, comfort, confusion, complication, and carelessness. They represent the subtle, and often unconscious, sins that can keep up from being succinct naturally, and I go into them more in-depth and provide strategies to circumvent them in my book.
7 Capital Sins
Confidence and comfort, in particular, are two sins committed often by professionals, particularly senior executives. When people are knowledgeable and have authority, they tend to be so confident that they want to share everything they know. Given their position of responsibility, those around them have little choice but to buckle themselves in for a long ride. In a similar vein, executives are proud and fall in love with the sound of their own voice. They get so comfortable that it’s like a snowball running down a steep hill.
Storytelling is powerful. Why does storytelling trump persuasion?