5 Steps for Helping You Keep an Open Mind

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Photo by s_falkow on flickr.

You are perched high above a courtroom, wondering how you got into this position.  You pinch yourself thinking, “This is a dream!”

You watch as the prosecutor stands up and addresses the court.  The evidence is overwhelming.  The facts are clear.  The accused is guilty beyond a reasonable doubt and should be locked away for years.  The attorney begins to outline the evidence, building the case block by block.  You watch a videotape of the crime.  You hear the witnesses testifying one by one.  Finally, the prosecution rests its case.

The defense attorney stands up, adjusts her suit and begins to say, “Good afternoon,” when you hear a voice thunder, “Enough!  I’ve heard enough.  Let’s not waste any more time.  Guilty.  Ten years in prison and no parole!”

The courtroom is stunned.  After all, what judge would possibly issue a sentence before hearing both sides of the argument.

Who would do that?!

The answer?  YOU.

And me.  We all do it.  We make judgments before hearing both sides.  And nowhere is that more obvious than in the middle of election season.  Do you:

  • always vote along party lines?
  • watch only one party’s convention?
  • read magazines that fit your world view?
  • associate with friends who agree with your positions?
  • defriend or unfollow anyone who dares to represent the other side?

It’s easy to listen to only the voices you know, the people who say things that sound right to you.  The harder thing is to watch (without screaming at the TV) the other side’s point of view.

But I think it’s important.

Believe it or not, you can learn from listening to both sides.  No one party has the lock on every single issue.  It’s better to put aside your emotions and normal gut reaction in favor of trying to listen.

Forget the political example for a minute.  We do it at work, too.  We have our favorites.  We aren’t always objective.  It takes real work to think analytically and fairly.  I’m definitely not saying I am perfect at it either, but I encourage debate.  The key is to create an environment where it is safe to challenge the status quo, to argue against the common wisdom, and to encourage everyone to voice an opinion.

Here are five steps to help you keep an open mind:

1.  Try listening to a new point of view.  If you normally watch Fox News, try MSNBC.  If you regularly read The New York Times, try reading The Wall Street Journal.  Love Rush Limbaugh?  Tune in to NPR.

2.  Refine your argument.  By tuning into new voices, you may not change your mind.  In fact, it may bolster your opinion.  But now it will be more informed, more measured, and you will more easily be able to explain why you disagree with the other side.

3.  Gain perspective.  When listening to pundits and media spinmeisters, you may lose perspective.  The wider exposure to other voices, the better.  Your positions may soften a bit, or you may see compromise when you didn’t think it was possible.

4.  Argue the other side.  Try it.  Find someone willing and see if you can fairly, articulately, and objectively argue the opposite side.  I loved debates in college and law school.  You are forced to argue both sides.  It makes you look at things from all sides.  You don’t stand up in court without knowing what the other side is going to argue.

5.  Encourage, reward and share multiple points of view.  It’s important not to punish anyone who has a different view.  You want to encourage sharing and debate.  However, once a decision is reached, everyone needs to be on board with it.  You can’t have people waiting in the wings with their “I told you so’s.”

Jim Rohn once said to make sure that everything you believe is the “product of your own conclusion.”  That’s exactly right.  Make sure that you aren’t substituting someone else’s judgment or marketing plan for your own rational thinking.  For any important decision from a vote in an election to a business choice, take the time to hear all sides.  You’ll be glad you did.  You may even allow yourself to change your mind.

 

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  • http://www.strategicplanningforgrowth.co.uk/ Jane Bromley

    Hi Skip. I really liked this one too. It shows great insight. It is amazing how good you feel when you take the risk and end up seeing (if not agreeing with) both sides. 

    I changed my mind about something over several years. It was a major shift. I had always thought that results and achieving tasks was the most important thing and had never really understood people who said differently. Then, while I was researching the world’s most successful companies, I realised that it is not the tasks but the way they inspire and align their employees that makes them such a unstoppable force. People connection is SO much more important than tasks!!! 

    Many thanks. 

    Jane

    • http://www.skipprichard.com/ Skip Prichard

      Jane, I agree. Culture trumps a task list every time.

  • MJGottlieb

    Great post Skip. Personally, I hardly talk about politics these days because of the very things you mention above. I cannot seem to carry a conversation without emotions taking over and winding up in an argument as opposed to a constructive exchange of ideas. Sadly, there is such polarization it seems to be a battle between two brainwashed cults these days.

    As you say, I do believe there are great insights from both ends…. which leads me to another issue I have that you hit on… being on one side or the other… right or left. I have never put myself on either side for much of the same reason I mentioned above and as you said, both sides simply offer another point of view.

    With hurricane Sandy, I think it is great that Gov. Christie and Obama are working so well together. Some people say it hurts politically, but the government was structured for both parties to work together, right? God forbid we come together and work in unison the way our constitution intended it to be!

    As far as business, I think arguing on the other side (your point #4) is quite often how we detect flaws in the marketability of our product or service and is something I practice quite regularly.

    That being said, another super post with great insight. You have set the bar quite high so you are in trouble as your game must continue to be extremely tight! Somehow I don’t think that will be an issue. :-P Best-MJ

    • http://www.skipprichard.com/ Skip Prichard

      Yes, I definitely wrote this with the election in mind. And, hopefully this isn’t a repeat of the 2000 election and we will have clarity of direction in a week one way or the other. From a business perspective, if you can’t articulate the other side, then you aren’t ready to launch.

      • http://www.strategicplanningforgrowth.co.uk/ Jane Bromley

        Wouldn’t it be great if they realised that they could merge the best parts from both sides! 

        • http://www.skipprichard.com/ Skip Prichard

          True compromise seems to be in the past, but hope springs eternal.

  • http://dbartosik.com/ David Bartosik

    Man! Great stuff- I really agree with gaining perspective. If you listen to conservative or liberal radio too much you start to think the world is close to over!

    • http://www.skipprichard.com/ Skip Prichard

      Thanks, David. And, yes, just tonight I felt that way after listening to one channel for far too long. That’s why I tune it out and read something uplifting instead. Thanks for adding your comment, which I appreciate.

  • http://www.facebook.com/JoeAbrahamLive Joe Abraham

    Great post, Skip! Whether it’s about politics, work or life, it’s easy to take a subjective stand than otherwise. But I found that it is better to take an objective stand, try to understand the other view, and agree to disagree. Then it’s going to be more enjoyable!

    • http://www.skipprichard.com/ Skip Prichard

      Thank you, Joe. I appreciate your comment. Have a great week.

  • http://www.thedailyretort.com/ TorConstantino

    Great post Skip! I especially love your point about arguing the other side – there’s a sharpening of focus that occurs as a result shift in perception. Awesome!

    • http://www.skipprichard.com/ Skip Prichard

      Glad you liked it. Of course, my confession: my family isn’t always thrilled when I argue the other side!

  • http://intentionaltoday.com/ Ngina Otiende

    Yep I do – but I am not where i used to be though, and I thank God :) . I like point # 2 – it’s actually one of my key motivators/revelation when it comes to having an open mind. when i look at it as a learning opportunity, not a personal attack/affront, makes all the difference.

    • http://www.skipprichard.com/ Skip Prichard

      Thanks for adding your opinion and experience.

  • http://www.coolpeoplecare.org Sam Davidson

    One thing I suggest people do is to “read something different.” This doesn’t only mean to read the opposing viewpoint, but to explore a new discipline. If you don’t read art magazines, pick one up. Read a self-help book if you’re normally into novels. Exploring new forms of literature can help you discover something within.

    • http://www.skipprichard.com/ Skip Prichard

      Sam, that’s a great add. The wider perspective and experience does help. Same goes for global travel and exposure to other cultures.

  • http://www.jmlalonde.com Joe Lalonde

    At times it’s very difficult to keep an open mind. I find it especially difficult when my view is being attacked without any apparent understanding from the other side. A full out attack brings up the defenses.

    • http://www.skipprichard.com/ Skip Prichard

      It does. And when you’re attacked I think it’s important to make sure you take the time to understand the other point of view. It will help frame your response.

  • Steve Pate

    Step 4 (“Argue the other side”) is also a critical negotiation skill. To persuade, you must start from the other side’s point of view. And unless you can fully argue their side of the issue–to their satisfaction–you haven’t reached their point of view. As you pointed out, working through this process oftens uncovers both a better understanding of the other point of view and the discovery of an area of overlap that leads to a mutually satisfactory resolution to the disagreement.

    • http://www.skipprichard.com/ Skip Prichard

      A very good point. Negotiations that don’t start with an understanding of the needs for both sides are never as successful. Thanks for that.